iVUE AppSuite app not working? crashes or has problems?

iVUE AppSuite Status

Published by National Information Solutions Cooperative on 2023-12-19

***For NISC iVUE users only. Requires an organization identifier provided by
NISC.

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Reported Issues: 1 Comments

By Chris St Pierre 6 months ago

Almost every time I do something that causes appsuite to reload, it tries update, causing everything to grind to a halt. Sometimes it just updates out of the blue with out reloading.

Common dislikes about iVUE AppSuite app

- Cannot update company data

- No start button to prevent adding equipment and services to wrong account

- No true notifications on iPhone for service orders or outage tickets

- No time sheet notifications

Have a Problem with iVUE AppSuite? Report Issue

Common iVUE AppSuite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iVUE AppSuite app on iOS and Android devices. Solve all iVUE AppSuite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iVUE AppSuite iPhone Issues and Solutions

iVUE AppSuite iOS app crashes, not working, errors
iVUE AppSuite iOS app network issues
iVUE AppSuite on iOS has black/white screen

iVUE AppSuite Android App Issues and Solutions

iVUE AppSuite has errors/crashing/not working
iVUE AppSuite server network connectivity issues
iVUE AppSuite has black screen

iVUE AppSuite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iVUE AppSuite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iVUE AppSuite app crashes or not working on Iphone (iOS):

Close and restart the iVUE AppSuite app on iPhone
Update iVUE AppSuite app to the Latest Version for iOS
Uninstall and reinstall iVUE AppSuite iPhone app
Update your iPhone to the latest iOS version

Fix iVUE AppSuite on iPhone unable to connect to server/internet connection issues::

To resolve iVUE AppSuite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iVUE AppSuite black/white screen (blank screen) on iPhone:

Follow the iVUE AppSuite iOS app troubleshooting guide Here →

iVUE AppSuite Android App Issues and Solutions

Fix iVUE AppSuite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iVUE AppSuite app issues:

Force Stop the iVUE AppSuite App
1. On android, goto "Settings" » click iVUE AppSuite app. » click "Force Stop".

Update iVUE AppSuite to the latest version on PlayStore

Clear iVUE AppSuite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iVUE AppSuite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iVUE AppSuite.

Fix iVUE AppSuite unable to contact server/ iVUE AppSuite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iVUE AppSuite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iVUE AppSuite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iVUE AppSuite on android.

Solve iVUE AppSuite black/white screens issue on Android:

Follow the iVUE AppSuite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Information Solutions Cooperative, developers of iVUE AppSuite.

100% Contact Match

Developer: National Information Solutions Cooperative

E-Mail: [email protected]

Website: Visit iVUE AppSuite Website

About this app

NISC's iVUE AppSuite enables your utility or telecommunications organization to leverage the iVUE Enterprise through smart devices. iVUE AppSuite encompasses the functionality of Accounting, Billing, Operations and additional integrated iVUE solutions from a mobile device. iVUE AppSuite provides important information throughout your organization. Harness better communication, streamline processes and be connected when you need to be through iVUE AppSuite. ***For NISC iVUE users only. Requires an organization identifier provided by NISC. Continued use of GPS running in the background can dramatically decrease battery life.