QPAY Payroll app not working? crashes or has problems?

QPAY Payroll Status

Last Updated on 2021-05-26 by QPay International Corporation

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Common QPAY Payroll Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QPAY Payroll app on iOS and Android devices. Solve all QPAY Payroll app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QPAY Payroll iPhone Issues and Solutions

QPAY Payroll iOS app crashes, not working, errors
QPAY Payroll iOS app network issues
QPAY Payroll on iOS has black/white screen

QPAY Payroll Android App Issues and Solutions

QPAY Payroll has errors/crashing/not working
QPAY Payroll server network connectivity issues
QPAY Payroll has black screen

QPAY Payroll iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QPAY Payroll app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QPAY Payroll app crashes or not working on Iphone (iOS):

Close and restart the QPAY Payroll app on iPhone
Update QPAY Payroll app to the Latest Version for iOS
Uninstall and reinstall QPAY Payroll iPhone app
Update your iPhone to the latest iOS version

Fix QPAY Payroll on iPhone unable to connect to server/internet connection issues::

To resolve QPAY Payroll network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QPAY Payroll black/white screen (blank screen) on iPhone:

Follow the QPAY Payroll iOS app troubleshooting guide Here →

QPAY Payroll Android App Issues and Solutions

Fix QPAY Payroll not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QPAY Payroll app issues:

Force Stop the QPAY Payroll App
1. On android, goto "Settings" » click QPAY Payroll app. » click "Force Stop".

Update QPAY Payroll to the latest version on PlayStore

Clear QPAY Payroll App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QPAY Payroll app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QPAY Payroll.

Fix QPAY Payroll unable to contact server/ QPAY Payroll internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QPAY Payroll » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QPAY Payroll » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QPAY Payroll on android.

Solve QPAY Payroll black/white screens issue on Android:

Follow the QPAY Payroll android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at QPay International Corporation, developers of QPAY Payroll.

About this app

1- Check Available Balance and latest debit or credit transactions. 2- Upload your business documents( Client Agreement, Commercial Registration, Establishment ID) by simply clicking their picture from your mobile phone expediting the Registration process. 3- Upload the KYC documents of your employees (Qatar ID, Visa, Passport etc. ) by simply clicking their picture from your mobile phone.