eCabs Status

Last Updated on 2025-02-17 by eCabs

I have a problem with eCabs

Are you having issues? Select the issue you are having below and provide feedback to eCabs.

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⚠️ Most reported problems ⚠️

Not working

60.0%

Account

20.0%

24 hour clock ⏰

- No facility to add a tip when paying by credit card on the app

- Inconsistent performance, with some experiences being great and others being terrible

- Time estimate on the app is unreliable and can be frustrating for users

- App sometimes struggles to find drivers or bookings, leading to delays and frustration for users

- Overall, the app is not recommended for use in Malta, as it has too many problems and users may end up calling the taxi company anyway.

Common eCabs Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve eCabs network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the eCabs App
1. On android, goto Settings » eCabs » click [Force Stop]

Clear eCabs App Cache and Data:
1. On android, goto Settings » Apps » eCabs » Storage » click [Clear Data] option. This clears both data and cache.
2. restart eCabs.

On android, goto Settings » Apps or Manage Apps tab.
Click eCabs » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto eCabs » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch eCabs