RingCentral app not working? crashes or has problems?

RingCentral Status

Published by RingCentral, Inc on 2023-12-22

Get messaging, video and phone on one simple app. RingCentral gives you the
freedom to grow and run your business from any device.

I have a problem with RingCentral

Are you having issues? Select the issue you are having below and provide feedback to RingCentral.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Not working

100.0%

Reported Issues: 2 Comments

By bryan 1 year ago

My Android device forced me to update and ever since the app crashes every time I try to load it.

By Jose Matos 1 year ago

Ring central app is not working for me. I have uninstalled and reinstalled and I keep getting the same result. It just keeps saying "Ring central has stopped working correctly. Windows will close the program and notify you if a solution is available." Please help... this is on my laptop

Common dislikes about RingCentral app

- Difficult to delete or deactivate account

- Not allowed to change the name of the company associated with the account

- Chat with support only allows chat bot

- Dismiss call quality reminder only lasts for 24 hours

Have a Problem with RingCentral? Report Issue

Common RingCentral Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RingCentral app on iOS and Android devices. Solve all RingCentral app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RingCentral iPhone Issues and Solutions

RingCentral iOS app crashes, not working, errors
RingCentral iOS app network issues
RingCentral on iOS has black/white screen

RingCentral Android App Issues and Solutions

RingCentral has errors/crashing/not working
RingCentral server network connectivity issues
RingCentral has black screen

RingCentral iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RingCentral app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RingCentral app crashes or not working on Iphone (iOS):

Close and restart the RingCentral app on iPhone
Update RingCentral app to the Latest Version for iOS
Uninstall and reinstall RingCentral iPhone app
Update your iPhone to the latest iOS version

Fix RingCentral on iPhone unable to connect to server/internet connection issues::

To resolve RingCentral network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RingCentral black/white screen (blank screen) on iPhone:

Follow the RingCentral iOS app troubleshooting guide Here →

RingCentral Android App Issues and Solutions

Fix RingCentral not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RingCentral app issues:

Force Stop the RingCentral App
1. On android, goto "Settings" » click RingCentral app. » click "Force Stop".

Update RingCentral to the latest version on PlayStore

Clear RingCentral App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RingCentral app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RingCentral.

Fix RingCentral unable to contact server/ RingCentral internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RingCentral » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RingCentral » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RingCentral on android.

Solve RingCentral black/white screens issue on Android:

Follow the RingCentral android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RingCentral, Inc, developers of RingCentral.

42.31% Contact Match

Developer: RingCentral

E-Mail: [email protected]

Website: Visit RingCentral Website

70.97% Contact Match

Developer: RingCentral

E-Mail: [email protected]

Website: Visit RingCentral Website

About this app

Create a free account to access your all-in-one communications platform for smart video meetings and integrated team messaging. - 24 hour duration—that means your video call lasts for an unlimited amount of time - plus it’s free! - Free—no credit card required. Already on this app MVP? Get started for free with this app Video™, or sign up for this app MVP™ and bring your modern PBX business phone into the new era of voice. A this app MVP™ (formerly known as this app Office®), or this app Video™ subscription is required for certain product features. Get messaging, video and phone on one simple app. this app gives you the freedom to grow and run your business from any device. A free subscription is available with limited capabilities. Features will vary by product and plan. Download this app today and say hello to possibilities.