FlowXpert app not working? crashes or has problems?

FlowXpert Status

Last Updated on 2019-08-02 by ABB b.v.

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Eugene Morgan

2022-11-13

Hi My laptop did a software upgrade and flowxpert will not open, all my other flow programmes are working FLow nest, Flow path and Flow cut, I have uninstalled the upgrade and reboot the computer but the app still wont open , Please advise Regards Eugene

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Common FlowXpert Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FlowXpert app on iOS and Android devices. Solve all FlowXpert app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FlowXpert iPhone Issues and Solutions

FlowXpert iOS app crashes, not working, errors
FlowXpert iOS app network issues
FlowXpert on iOS has black/white screen

FlowXpert Android App Issues and Solutions

FlowXpert has errors/crashing/not working
FlowXpert server network connectivity issues
FlowXpert has black screen

FlowXpert iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FlowXpert app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FlowXpert app crashes or not working on Iphone (iOS):

Close and restart the FlowXpert app on iPhone
Update FlowXpert app to the Latest Version for iOS
Uninstall and reinstall FlowXpert iPhone app
Update your iPhone to the latest iOS version

Fix FlowXpert on iPhone unable to connect to server/internet connection issues::

To resolve FlowXpert network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FlowXpert black/white screen (blank screen) on iPhone:

Follow the FlowXpert iOS app troubleshooting guide Here →

FlowXpert Android App Issues and Solutions

Fix FlowXpert not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FlowXpert app issues:

Force Stop the FlowXpert App
1. On android, goto "Settings" » click FlowXpert app. » click "Force Stop".

Update FlowXpert to the latest version on PlayStore

Clear FlowXpert App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FlowXpert app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FlowXpert.

Fix FlowXpert unable to contact server/ FlowXpert internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FlowXpert » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FlowXpert » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FlowXpert on android.

Solve FlowXpert black/white screens issue on Android:

Follow the FlowXpert android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ABB b.v., developers of FlowXpert.

About this app

Oil and gas calculation library. Flow-Xpert is a comprehensive library of certified flow and fluid property calculations used in flow and level measurement systems.