Tile Family Status
Are you having issues? Select the issue you are having below and provide feedback to Tile Family.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Cannot load the app
[Solved] Won’t load since Saturday
After a win it goes to commercial usually but this time it went black.. how do I regain my win?
Not working
Tells me to check my network. Won’t load new story
Goes back to level 1
Tile family is not working
I can’t update it
Stuck on loading
Tile family game not loading
📋 24 Reported Issues:
New story not loading
Freezes and not loading
Не грузится игра
Game not progressing
Will not start
Not loading
Tile Family starts loading then freezes
Game will not load
Can’t join teams. I have tried uninstalling and reinstalling and it’s not doing anything
Will not load
Game is white
Just frozen, won’t let me play on
Tile family game won’t open
App stuck at loading
The Tile Family app wont open, it has been like this for 4 days
Everytime I try to start the game it comes up, starts to load then just shuts off.
I cannot access my team. Therefore I cannot give or get extra lives
I made a purchase but didn't receive the items.
Why am I unable to ask for lives anymore?
Waiting on next level 3438 say coming still waiting
Game freezing...takes 30 minutes for a tile to react...lost a lt of power ups...and stars
Tiles are shaded in gray can't make any moves! Why?
I bought the 10.99 bundle and did not receive the 5500 coins. You gave the 2x for the tools, but not the coins.
The tile pass stop working
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Common Tile Family Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: tile.support@codedish.co
Website: 🌍 Visit Tile Match Website
Privacy Policy: https://codedish.co/privacy-policy/
Developer: Playflux
‼️ Outages Happening Right Now
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Jun 12, 2025, 12:53 PMa user from Shadrinsk, Russia reported problems with Tile Family : Not working
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Jun 11, 2025, 07:39 PM
a user from Wylie, United States reported problems with Tile Family : Not working
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Jun 07, 2025, 09:53 PM
a user from Saint Marys, United States reported problems with Tile Family : Not working
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Jun 03, 2025, 11:43 PM
a user from Wauwatosa, United States reported problems with Tile Family : Connection
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May 27, 2025, 01:52 PM
a user from Krefeld, Germany reported problems with Tile Family : Not working
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May 20, 2025, 04:56 PM
a user from Peterborough, United Kingdom reported problems with Tile Family : Not working
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May 01, 2025, 07:31 AM
a user from Retford, United Kingdom reported problems with Tile Family : Not working
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Apr 30, 2025, 08:13 AM
a user from Gaylord, United States reported problems with Tile Family : Connection
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Apr 30, 2025, 08:05 AM
a user from Sydney, Australia reported problems with Tile Family : Account
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Apr 28, 2025, 12:23 PM
a user from Fort Lauderdale, United States reported problems with Tile Family : Not working
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Started 17 minutes ago
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Started 19 minutes ago
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