CubaMax app not working? crashes or has problems?

CubaMax Status

Con la nueva App de CubaMax usted puede recargar su celular en Cuba o el de su
familia y amigos. También puede recargar cuentas Nauta para hacer uso de los
puntos Wi-Fi en toda la isla.

I have a problem with CubaMax

Are you having issues? Select the issue you are having below and provide feedback to CubaMax.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about CubaMax app

- Login issues

- App not functioning properly

- Poor customer service

- Reports of fraudulent activity

- Issues with sending Nauta recharge

- Inconsistent recognition of account between website and app

Have a Problem with CubaMax? Report Issue

Common CubaMax Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CubaMax app on iOS and Android devices. Solve all CubaMax app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CubaMax iPhone Issues and Solutions

CubaMax iOS app crashes, not working, errors
CubaMax iOS app network issues
CubaMax on iOS has black/white screen

CubaMax Android App Issues and Solutions

CubaMax has errors/crashing/not working
CubaMax server network connectivity issues
CubaMax has black screen

CubaMax iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CubaMax app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CubaMax app crashes or not working on Iphone (iOS):

Close and restart the CubaMax app on iPhone
Update CubaMax app to the Latest Version for iOS
Uninstall and reinstall CubaMax iPhone app
Update your iPhone to the latest iOS version

Fix CubaMax on iPhone unable to connect to server/internet connection issues::

To resolve CubaMax network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CubaMax black/white screen (blank screen) on iPhone:

Follow the CubaMax iOS app troubleshooting guide Here →

CubaMax Android App Issues and Solutions

Fix CubaMax not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CubaMax app issues:

Force Stop the CubaMax App
1. On android, goto "Settings" » click CubaMax app. » click "Force Stop".

Update CubaMax to the latest version on PlayStore

Clear CubaMax App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CubaMax app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CubaMax.

Fix CubaMax unable to contact server/ CubaMax internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CubaMax » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CubaMax » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CubaMax on android.

Solve CubaMax black/white screens issue on Android:

Follow the CubaMax android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cubamax Travel Inc, developers of CubaMax.

100% Contact Match

Developer: Cubamax Travel Inc.

E-Mail: [email protected]

Website: Visit CubaMax Website

58.33% Contact Match

Developer: Mobile Exactity

E-Mail: [email protected]

Website: Visit Mobile Exactity Website

About this app

Además somos también los primeros del mercado en implementar un sistema de Afiliados de múltiples niveles, con los que su recarga podría ser completamente gratis, o incluso podría ganar mucho dinero. Tenemos la primera aplicación que le permite enviar dinero a su familia o amigos desde la comodidad de su teléfono directamente a la puerta de los suyos. También puede recargar cuentas Nauta para hacer uso de los puntos Wi-Fi en toda la isla. Con la nueva App de this app usted puede recargar su celular en Cuba o el de su familia y amigos. Nuestra opción de Transferir Saldo es muy conveniente. Necesita hablar con sus seres queridos? Con nosotros, las llamadas son mas fáciles y económicas! Su familiar no tiene tarjeta de crédito? Chequee en nuestra pagina web todo lo demás que le podemos ofrecer! Solo en this app.