Home Chef app not working? crashes or has problems?

Home Chef Status

Published by Home Chef on 2023-12-21

Home Chef Enjoy a wide variety every week of simple meals, complete with
easy-to-follow recipes and fresh, pre-portioned ingredients delivered right to
you. The app makes it easier than ever to manage your meals and deliveries up
to five menus in advance.

I have a problem with Home Chef

Are you having issues? Select the issue you are having below and provide feedback to Home Chef.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 5 Comments

By Danielle Breeden 1 month ago

App keeps crashing and the troubleshooting isn't working

By Denny 8 months ago

Is there a problem with the app?

By Rachel Seiler 8 months ago

I can not login.

By Julie Schill 8 months ago

I cant open your app. All I get is a green screen. I need it soon so I can select my meals and I use it to track my calories. Please contact me. Thank you

By Linda Valenzuela 10 months ago

You billed me 6/12/23 $70.93. I have not received any box with food prep items. Reverse charge now or mail the food!!

Common dislikes about Home Chef app

- Made some meat substitutions (pork to beef) that we didn’t like

- Delivery is only available Wed-Sat

- Can't actually cancel, just pause subscription

- Delivery has been late multiple times without notifying

Have a Problem with Home Chef: Meal Kit Delivery? Report Issue

Common Home Chef Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Home Chef app on iOS and Android devices. Solve all Home Chef app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Home Chef iPhone Issues and Solutions

Home Chef iOS app crashes, not working, errors
Home Chef iOS app network issues
Home Chef on iOS has black/white screen

Home Chef Android App Issues and Solutions

Home Chef has errors/crashing/not working
Home Chef server network connectivity issues
Home Chef has black screen

Home Chef iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Home Chef app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Home Chef app crashes or not working on Iphone (iOS):

Close and restart the Home Chef app on iPhone
Update Home Chef app to the Latest Version for iOS
Uninstall and reinstall Home Chef iPhone app
Update your iPhone to the latest iOS version

Fix Home Chef on iPhone unable to connect to server/internet connection issues::

To resolve Home Chef network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Home Chef black/white screen (blank screen) on iPhone:

Follow the Home Chef iOS app troubleshooting guide Here →

Home Chef Android App Issues and Solutions

Fix Home Chef not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Home Chef app issues:

Force Stop the Home Chef App
1. On android, goto "Settings" » click Home Chef app. » click "Force Stop".

Update Home Chef to the latest version on PlayStore

Clear Home Chef App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Home Chef app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Home Chef.

Fix Home Chef unable to contact server/ Home Chef internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Home Chef » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Home Chef » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Home Chef on android.

Solve Home Chef black/white screens issue on Android:

Follow the Home Chef android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Home Chef, developers of Home Chef.

100% Contact Match

Developer: Home Chef

E-Mail: [email protected]

Website: Visit Home Chef Website

About this app

Enjoy a wide variety every week of simple meals, complete with easy-to-follow recipes and fresh, pre-portioned ingredients delivered right to you. HomeChef makes it easier than ever to manage your meals and deliveries up to five menus in advance. Featuring recipes, cooking tips, referrals, and easier reviews enabling you to send your feedback directly to our chefs, HomeChef has it all!