Rackspace app not working? crashes or has problems?

Rackspace Status

Last Updated on 2021-09-22 by Rackspace Hosting

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Summary of Rackspace Problems 😠👌🔥

- No notifications when checks fail

- Cannot log into the app, it immediately crashes after entering credentials

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Common Rackspace Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rackspace app on iOS and Android devices. Solve all Rackspace app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rackspace iPhone Issues and Solutions

Rackspace iOS app crashes, not working, errors
Rackspace iOS app network issues
Rackspace on iOS has black/white screen

Rackspace Android App Issues and Solutions

Rackspace has errors/crashing/not working
Rackspace server network connectivity issues
Rackspace has black screen

Rackspace iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rackspace app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rackspace app crashes or not working on Iphone (iOS):

Close and restart the Rackspace app on iPhone
Update Rackspace app to the Latest Version for iOS
Uninstall and reinstall Rackspace iPhone app
Update your iPhone to the latest iOS version

Fix Rackspace on iPhone unable to connect to server/internet connection issues::

To resolve Rackspace network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rackspace black/white screen (blank screen) on iPhone:

Follow the Rackspace iOS app troubleshooting guide Here →

Rackspace Android App Issues and Solutions

Fix Rackspace not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rackspace app issues:

Force Stop the Rackspace App
1. On android, goto "Settings" » click Rackspace app. » click "Force Stop".

Update Rackspace to the latest version on PlayStore

Clear Rackspace App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rackspace app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rackspace.

Fix Rackspace unable to contact server/ Rackspace internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rackspace » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rackspace » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rackspace on android.

Solve Rackspace black/white screens issue on Android:

Follow the Rackspace android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rackspace Hosting, developers of Rackspace.

About this app

If you need help, you can always contact this app Fanatical Support via phone from the Support section of Rackspace . Now you can know exactly what’s going on with your cloud infrastructure wherever you are, whenever you want – don’t feel tied to your desk to keep tabs on your cloud. Supports Cloud, Dedicated, and Fanatical Support for AWS accounts. It does not support this app Email which is a different service. Follow us on Twitter at: app or give us feedback in Rackspace under the Support tab.