Rackspace Mobile Reviews

Rackspace Mobile Reviews

Published by on 2021-09-22

🏷️ About: The Rackspace Mobile app for iOS allows users to manage their cloud infrastructure from anywhere and at any time. It supports Cloud, Dedicated, and Fanatical Support for AWS accounts, and enables users to manage support tickets, view and create cloud servers, and switch between multiple Rackspace accounts securely. The app also provides insight into cloud server and monitoring health items, including monitoring check and alarm details, alarms by failure conditions, historical data, contextual graphs, and ping and traceroute operations on servers. Users can contact Rackspace Fanatical Support via phone from the Support section of the app.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
55.8%

😎👌🔥 Positive experience
31.2%

🙄💅🫥 Neutral
13.1%

~ from Justuseapp.com NLP analysis of 50 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Very handy for managing instances and viewing check statuses

- Can access email via the app



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

2.0 out of 5

App quits as soon as I open it without any error

2022-05-21

App quits as soon as I open it without any error

App crashes constantly

2022-06-22

Hangs at last page and crashed repeatedly. I have to remove and reinstall each time I use it.

Unable to login via app

2022-07-23

I think the title says it all. I can log in through chrome but, not Rackspace . Great job guys... great job.

No support for small business

2022-08-24

Small business/hosted is not included.

Can’t login

2022-09-25

Cannot login on Rackspace with the same info that works to log in everywhere else. Worthless...

Can’t log in using me email

2022-10-26

I’m unable to sign in using my this app Email and the reason I wanted Rackspace was to easily access my this app Email account 😩

Not too good

2022-11-27

Rackspace crashes when just trying to use it.

Do they update this app?

2022-12-28

Rackspace does not work on iPhone I can’t read details of tickets or anything. Pretty useless.

Doesn’t work

2023-01-29

Not working on my end. It giving the error message of this app provided emails are not working at this time?

Don’t waste your time can not login

2023-03-02

Just like every other review....

Busted

2023-03-31

I logged into my dedicated account and now Rackspace automatically closes whenever I try to open it. I did a complete restart of the phone and still nothing.

Cmon now RackSpace

2023-05-02

This is literally my first 1 star review ever. Don’t understand why you can’t check your mail via Rackspace . Huge pain to get it set up, as all of their step-by-steps are out of date.

Forces you to update immediately over $$$ roaming

2023-06-02

When I am traveling and urgently need to log in, it’s pretty annoying that I have to pay to download a new copy of Rackspace rather than letting me do my business and then update later on hotel WiFi.

Newly Installed on latest IOS, constant crashing

2023-07-04

Not even sure what Rackspace will do. I cannot log into Rackspace , it immediately crashes after entering credentials. I have even deleted and re-downloaded Rackspace .
Please fix

No email support

2023-08-04

I wish this app had an app to support their email clients. Note that Apple’s iCloud+ is closer and provides some similar features, maybe I’ll have to check into switching. But I wish this app would step up so I can keep all their features.

Dumb and Dumb

2023-09-05

Why would you release an app that does not allow me to get my email? Why stay?

Alright

2023-10-07

Keeps forgetting my password, which is non-memorizable. So when I need Rackspace the most, I'm locked out.

Email?

2023-11-07

Can I not access email via Rackspace ?

Needs notifications

2023-12-09

Very handy for managing instances and viewing check statuses, but there are no notifications when checks fail.

Cannot login

2024-01-09

Cannot login into Rackspace using my credentials that work in browser. Does Rackspace not support multi factor?

11/27 - I got the response from this app team and just checked and this issue is fixed now.

Wont work

2024-12-17

The email i have wont let me log in using Rackspace



Is Rackspace Safe? 🤗🙏


Yes. Rackspace Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 50 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for Rackspace Is 35.9/100.


Is Rackspace Legit? 💯


Yes. Rackspace Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 50 Rackspace Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Rackspace Is 50.9/100..


Is Rackspace Mobile not working? 🚨


Rackspace Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $10.00


How was your experience with Rackspace Mobile? Post a Review




Features

- Manage support tickets for Cloud, Dedicated, and Fanatical Support for AWS accounts

- View and create Cloud Servers

- Save and switch between multiple Rackspace accounts quickly and securely

- View monitoring check details

- View monitoring alarm details

- View alarms by failure conditions

- View historical data from alarms

- View contextual graphs that show trends over time

- Perform ping and traceroute operations on servers

- Contact Rackspace Fanatical Support via phone from the Support section of the app

- Follow Rackspace on Twitter or give feedback in the app under the Support tab.

  Customer Service/Support
Developer:
Rackspace Hosting