Jupiter Status

Last Updated on 2026-05-20 by Raccoon Labs Pte. Ltd.

I have a problem with Jupiter

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Most reported problems

Connection

33.3%

Not working

33.3%

Something else

33.3%

Yara Kamaran Ahmed 2025-05-16

I keep trying to login but it doesnt login in even tho i have written the right things

Showing 1-1 of 1 reported issues:

Common Jupiter Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Jupiter network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Jupiter App
1. On android, goto Settings » Jupiter » click [Force Stop]

Clear Jupiter App Cache and Data:
1. On android, goto Settings » Apps » Jupiter » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Jupiter.

On android, goto Settings » Apps or Manage Apps tab.
Click Jupiter » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Jupiter » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jupiter

Dec 05, 2025, 08:56 AM
a iOS user from Bothell, United States reported problems with Jupiter : Connection
Jul 05, 2025, 09:34 PM
a Windows user from Plymouth, United Kingdom reported problems with Jupiter : Not working
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