OTC Health Solutions app not working? crashes or has problems?

OTC Health Solutions Status


I have a problem with OTC Health Solutions

Are you having issues? Select the issue you are having below and provide feedback to OTC Health Solutions.



23 Problems reported in the last 24 hours

Most reported problems

Not working
46.4%

Login
17.9%

Something else
17.9%

Connection
10.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Mary Travis:

[Solved] cannot access the extra benefits card, only the part that is for falls benefit

A
Alex:

website not showing any eligible proucts

V
Valerie:

no code sent

K
Ketlie:

OTC have a white screen

L
Lisa:

App not working

M
Ms. CD:

App not working, as usual.

U
User54:

The CVS OTC Health Solutions Mobile App never worked for me. I used OTC Network app and it works.

I
Ivory Wilson:

App Not Working After Login

E
Estella Espinoza:

unable to log in

G
GM:

Keeps buffering, will not load

📋 5 Reported Issues:

C
CHRIS CONTI 2025-06-04

Open OTC app "Card and Benefits" screen blank.

L
Lee Johnson 2025-05-18

after login in says this may take some time 30 min still waiting

K
Kenneth Kaydo 2025-01-19

App does not work

U
User 2025-01-14

It refuses to connect the account, refuses to let me create a new account

D
Deborah Emmonds 2025-01-01

Site keeps giving me a code. so when I enter the code it keeps saying wrong code. No matter what!

Showing 1-5 of 5 reported issues:


Have a Problem with OTC Health Solutions? Report Issue




Common OTC Health Solutions Problems & Solutions. Troubleshooting Guide



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OTC Health Solutions Website

Privacy Policy: http://m.cvs.com/mt/www.cvs.com/help/privacy_policy.jsp

Developer: CVS Pharmacy




‼️ Outages Happening Right Now

  • May 08, 2026, 07:27 PM

    a Windows user from San Francisco, United States reported problems with OTC Health Solutions : Not working

  • May 03, 2026, 03:03 PM

    a Windows user from Port Charlotte, United States reported problems with OTC Health Solutions : Not working

  • Feb 11, 2026, 02:50 PM

    a AndroidOS user from Holt, United States reported problems with OTC Health Solutions : Login

  • Jan 29, 2026, 01:07 AM

    a user from Hershey, United States reported problems with OTC Health Solutions : Account

  • Jan 29, 2026, 01:00 AM

    a user from Hershey, United States reported problems with OTC Health Solutions : Not working

  • Jan 29, 2026, 01:00 AM

    a user from Hershey, United States reported problems with OTC Health Solutions : Not working

  • Jan 22, 2026, 07:08 PM

    a iOS user from Maineville, United States reported problems with OTC Health Solutions : Not working

  • Jan 09, 2026, 12:21 AM

    a Windows user from Sunnyvale, United States reported problems with OTC Health Solutions : Connection

  • Jan 01, 2026, 01:57 PM

    a Windows user from Lansdale, United States reported problems with OTC Health Solutions : Not working

  • Dec 29, 2025, 03:43 PM

    a Windows user from Waxhaw, United States reported problems with OTC Health Solutions : Not working

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