OTC Health Solutions Status

Last Updated on 2024-10-31 by CVS Pharmacy

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

60.0%

Something else

40.0%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

2025-01-02

Keeps buffering, will not load

Deborah Emmonds

2025-01-01

Site keeps giving me a code. so when I enter the code it keeps saying wrong code. No matter what!

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Common OTC Health Solutions Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OTC Health Solutions app on iOS and Android devices. Solve all OTC Health Solutions app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OTC Health Solutions iPhone Issues and Solutions

OTC Health Solutions iOS app crashes, not working, errors
OTC Health Solutions iOS app network issues
OTC Health Solutions on iOS has black/white screen

OTC Health Solutions Android App Issues and Solutions

OTC Health Solutions has errors/crashing/not working
OTC Health Solutions server network connectivity issues
OTC Health Solutions has black screen

OTC Health Solutions iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OTC Health Solutions app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OTC Health Solutions app crashes or not working on Iphone (iOS):

Close and restart the OTC Health Solutions app on iPhone
Update OTC Health Solutions app to the Latest Version for iOS
Uninstall and reinstall OTC Health Solutions iPhone app
Update your iPhone to the latest iOS version

Fix OTC Health Solutions on iPhone unable to connect to server/internet connection issues::

To resolve OTC Health Solutions network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OTC Health Solutions black/white screen (blank screen) on iPhone:

Follow the OTC Health Solutions iOS app troubleshooting guide Here →

OTC Health Solutions Android App Issues and Solutions

Fix OTC Health Solutions not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OTC Health Solutions app issues:

Force Stop the OTC Health Solutions App
1. On android, goto "Settings" » click OTC Health Solutions app. » click "Force Stop".

Update OTC Health Solutions to the latest version on PlayStore

Clear OTC Health Solutions App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OTC Health Solutions app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OTC Health Solutions.

Fix OTC Health Solutions unable to contact server/ OTC Health Solutions internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OTC Health Solutions » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OTC Health Solutions » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OTC Health Solutions on android.

Solve OTC Health Solutions black/white screens issue on Android:

Follow the OTC Health Solutions android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CVS Pharmacy, developers of OTC Health Solutions.

Verified email ✔✔

E-Mail: customercare@cvs.com

Website: 🌍 Visit OTC Health Solutions Website

Privacy Policy: http://m.cvs.com/mt/www.cvs.com/help/privacy_policy.jsp

Developer: CVS Pharmacy

About this app

It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online.