Contact OTC Health Solutions Support
Company Name: CVS Pharmacy
About: It's easy to access and manage your OTC Benefit from anywhere with the OTC
Health Solutions app. Get simple, secure access to your health and
over-the-counter (OTC) benefits and use them at nearby CVS stores or online.
OTC Health Solutions Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CVS Pharmacy
Verified email ✔✔
E-Mail: customercare@cvs.com
Website: 🌍 Visit OTC Health Solutions Website
Privacy Policy: http://m.cvs.com/mt/www.cvs.com/help/privacy_policy.jsp
Developer: CVS Pharmacy
3 Most reported problems 😔💔
Terrible App as evidenced right at login
by DanR In Phx
I just joined Devoted Health Medicare AZ and they’re contracted with CVS OTCHS for this app.
What a horrible app!!! Right at the start after setting up the account, whenever you open the app, you have to enter your email and login information manually (separate screens). There’s no way to set to use saved email & password login info, let alone Face ID w/iPhone. There’s no logout option from within the app either. This alone is reason I gave only one star.
I don’t know how CVS backed app is so crappy. It’s not even offered as a launch point from CVS app, it’s a standalone app only.
Expect your order to arrive in two weeks
by Pokemon Mama
I placed an order on August 2nd. The confirmation said it would arrive on August 6th. Still no order. All my contact information is correct. Called Customer support, they gave me UPS’s number to contact. It came by USPS two weeks later.
It would be a whole lot easier if I could use my monies for the same product in the store (which is out of pocket) vs ordering it through this app.
OTC- CVS APP IS WORTHLESS
by Lad508
This app is worthless. It’s supposed to allow you to scan an item to see if it’s covered under the program and the scanner is “coming soon”. That tech isn’t hard and is readily available in other apps. The entire OTC program stinks. I tried to buy liquid tears, allergy meds, Kleenex, and everything was not included in their program.
Have a Problem with OTC Health Solutions? Report Issue
Why should I report an Issue with OTC Health Solutions?
- Pulling issues faced by users like you is a good way to draw attention of OTC Health Solutions to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OTC Health Solutions customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OTC Health Solutions.
