Moongate Status

Last Updated on 2025-04-03 by Sunship Media

I have a problem with Moongate

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⚠️ Most reported problems ⚠️

Not working

87.5%

Something else

12.5%

24 hour clock ⏰

Mikaela 2025-02-12

Freezing

Showing 1-1 of 1 reported issues:

Common Moongate Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Moongate network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Moongate App
1. On android, goto Settings » Moongate » click [Force Stop]

Clear Moongate App Cache and Data:
1. On android, goto Settings » Apps » Moongate » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Moongate.

On android, goto Settings » Apps or Manage Apps tab.
Click Moongate » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Moongate » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Moongate

Feb 18, 2025, 02:31 PM
a user from Beverly Hills, United States reported problems with Moongate : Not working
Feb 12, 2025, 05:49 PM
a user from Eastpointe, United States reported problems with Moongate : Not working
Feb 12, 2025, 07:38 AM
a user from San Francisco, United States reported problems with Moongate : Not working
Feb 12, 2025, 03:38 AM
a user from Lethbridge, Canada reported problems with Moongate : Not working
Feb 11, 2025, 04:20 PM
a user from Edmonton, Canada reported problems with Moongate : Not working
Feb 11, 2025, 12:31 PM
a user from Grosse Pointe, United States reported problems with Moongate : Not working
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