Smule app not working? crashes or has problems?

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I have a problem with Smule

Are you having issues? Select the issue you are having below and provide feedback to Smule.



⚠️ Most reported problems ⚠️
Not working
52.3%

Something else
17.2%

Login
13.2%

Audio
11.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smule Problems 🔥

- VIP status gone after auto-renewing through iTunes

- No response to emails

- Problems loading invites to sing and listening to songs

📋 26 Reported Issues:

F
Froylán Hdez Lara Glez 2024-04-05

Mi App no se conecta al Wi fi de mi casa, tengo un IPhone 15 plus… me ayudan, por favor?

R
Rosalind 2023-08-13

I can't get my smule Vip for my mobile I have no card for only recharge to my mobile simcard

A
Aine 2023-08-12

Hi My messages on smule won't open and im not sure why. I've uninstalled the app and installed it again and restarred my phone but nothing seems to work. It's quite annoying cause I'm under a Korean singing company on smule and I can't contact my managers or anything so I need my messages to work. Please tell me how to fix this issue. Thank you

E
Elizabeth E Cameron 2023-08-03

Not able to send join invites.

M
MD_AKASH_UK_ 2023-07-20

My account has been frozen please help me to recover my account

M
Milagrose Zapata Bucag 2023-04-16

I tried to use my Smule yesterday and it would not let me, it kept saying not available please try again later. So I tried several times with no luck. So I uninstalled the app and tried to reinstall the app and it would not let me install the app

A
Adrian Herrera 2023-04-10

My Smule recordings keep getting interrupted by my music app songs.

T
Tiona 2023-04-09

App problems downloading

R
Remesh Kumar 2023-04-01

I was using Vivo Y19 phone till 31st Jan 2023. When I changed my phone to Samsung M33,I am getting a feeble distorted recorded feed sound

J
Joy Shack 2022-12-25

I have recorded several times tonight. And they’re all buffering. Not posting. I really hope that I do not lose them. Any advice?

G
Girindra OJha 2022-10-03

Paid Rs.3359.20 to renew my VIP on 2nd October 2022 for my iphone but all access pass not working. Please resolve and restore. Thanks

L
LEWIS CRAVEN 2022-08-28

I just joined can't use app it lags so much you cant sing.

K
Khoirul_islam 2022-08-08

Pulling issues faced by users like you is a good way to draw attention of Smule: Karaoke Singing App to your problem using the strength of crowds.

B
Basith 2022-07-26

Dear sir, I cannot open my account and i cannot use this app in my phone. I have been receiving comment below .kindly advise Always checking and network problem unable to connect. Thanks

A
Alicia 2022-06-30

First ,smule was requesting that I update. Then,when I tried to update it wouldn't. The wheel just kept circling. Then I deleted it with the idea that I would download it again. However, I was not able to download it as once again the wheel just kept circling.

J
Joanne Robie 2022-06-23

I can't access Smule via WiFi anymore only on mobile data is there any reason for this and how can I resolve the problem?

H
Hugh 2022-06-23

Been trying to connect to Smule for hours but it keeps saying our connection is weak or to check network connection. Everything else is working fine, all other websites we've been on have had no issues at all. We did restart our router just to see, but no difference at all. I turned my phone off and on again but no joy.

J
Justine Furness 2022-06-23

I can't get into my smule app. My wifi provider did all the checks (I called them) his end and says it's no fault of theirs and my wifi speed is fast. When I try to go on smule on my phone it won't load and tells me to 'check my Internet' or 'try later'. I've uninstalled the app then reinstalled. No luck. I've turned my phone off then on. No luck. I've cleared the cache on the app. No luck so please don't tell me it's faulty my end. I've also left an email to Smule Zendesk and I'm awaiting a response. I've had many technical problems recording wise but never this. I'm in London Britain, has your system shut down? I've been trying to look on Google to see if this is the case but can't find any complaints to this effect. Justine. Username JustieCrustie.

N
Nivo 2022-06-23

Cant open wont load

D
Diana 2022-06-23

Keeps saying my network connection isn’t strong enough but everything else on my phone works perfectly ! Had issues since yesterday with Smule not working it’s beginning to be more hassle than it’s worth using this app

S
Sng Sng 2022-06-09

Timing / synch issues for past 1 month on Andriod. Tried adjusting lag. But when it syncs the beginning it goes out of sync towards the end or vice versa. Frustrating.

S
Stine 2022-05-20

only problem with smule on samsung. same what I try. It can work some few songs, then it stop.. On apple I also seen only problem the last year. it stop, just lagging. when u sing. the song suddenly start playing in the middle. smule never bother to try to answerd or fix problems. I have tried contacted them many times. this is a known issue, why dont try to solve it.

S
SHELLY R BAKER 2022-05-08

Not loading older recorded songs

B
B 2022-04-17

No duets I do will upload anymore. Travesty

T
TINA MARIE WOODELL 2022-03-22

Messages will not load

G
Gary Hale Or Aman Offaith 2022-03-03

None of my videos work any longer then like 40 seconds. Please don't shut me out because all I do is duets for free. I have complex regional pain syndrome, and I look forward to getting to sing gospel with others I have met here. First I lost some videos. Now none of them will play right any more. Please help. Being I can not go outside of the duplex for months at a time. And I am very fond of the Smule App. Plus I send some music to the friends on line. And when I share it is gospel music, and that is helping others in Uganda. It's late now so I am going to now. Thank you for reading, and your consideration. Yours Truly Gary Hale Aman offaith.

Showing 1-26 of 26 reported issues:

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