iHeart app not working? crashes or has problems?

iHeart Status


I have a problem with iHeart

Are you having issues? Select the issue you are having below and provide feedback to iHeart.




⚠️ Most reported problems ⚠️

Not working
63.1%

Something else
32.3%

Login
3.1%

Audio
1.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of iHeart Problems 😠👌🔥

- Charged for subscription

- No unsubscribe button

- Hard to navigate around the “Stuff” material

- Loud and obnoxious commercials

- Have to pay fees to change anything on accounts

- Difficulty resetting passwords and proving identity

  21 Reported Issues: 😵🆘🛟🚨📢

Deborah
2024-04-19

While listening to live radio news talk, iHeart starts playing same song for no reason. I have to close app and get news started again. Very annoying.

Sue Romei
2024-02-14

My app keeps giving me “oops something went wrong” it has been over a month now and can’t seem to fix. I mostly listen to WRKO talk radio and podcasts they download but nothing plays including live shows .

Natalie Phibbs
2024-02-02

Hi. After installing the Samsung A54 "update", Iheart, is so garbled that I have to use my old phone to listen. I read somewhere that after the update, you have to upgrade your headset to the 5.3 headsets. I havent bought a new headset yet because it works just fine for phone calls. I have uninstalled app, reinstalled, cleared cachce. So, to me, it sounds like the problem is on ihearts end. Any information would be very helpful. Thanks

Sheryl
2023-08-05

Just started not working when away from wifi. Always worked before. I have uninstalled and reinstalled several times.

Jody Cox
2023-06-28

My Iheart app suddenly stopped working saying it had no internet connection. Internet was working fine on phone for all other apps. Open and closed the app, wouldn’t go further than red screen. Rebooted, same. Deleted app and reinstalled it opened sign in screen, entered information , got “loading” then nothing. Tried Google sign in, nope. Tried new account, secondary email entered, (confirmed correct) but for response of not being a proper email address. Still works fine on my iPad. How can I fix this? Thanks

Kelly
2023-05-17

I heart radio app will not launch. It just closes out immediately after trying to open. No updates, deleting and reinstalling or shutting phone off has worked

Frank Ciano
2022-12-28

I can no longer launch iheart on my iphone SE. when I tap the App, it won’t open! I shut my phone off, rebooted, same issue. I went to the App Store, but iHeart is current, doesn’t need an update, it just says “open”. When I click on the “open” option, same problem! The App won’t open. The app worked when I first got this phone. The app works on my wife’s phone. Same model, the SE. No issues for her Thank you,

JAY K FLAHERTY
2022-10-04

I am not seeing the latest versions of several different podcasts.

Lynn
2022-09-21

IHeart radio app won’t open on my iPhone. Tried rebooting, tried going to the App Store, none of the usual fixes solve this issue.

Dianne
2022-09-06

My iPhone is connected to Bluetooth speaker . It will play spotify and utube so it is connecting but when playing iheart radio there is no sound. The sound will work through phone but when connected to speaker via Bluetooth it says connected and playing but no sound. This only happens with iheart .....spotify and YouTube work fine. I have uninstaller and reinstalled etc etc Any suggestions muchly appreciated.

Maureen
2022-08-18

I use the iHeart Radio app daily to listen to my radio shows & podcasts. I updated my iPhone last night & now today, when I tap the App, it won’t open! I shut my phone off, rebooted, same issue. I went to the App Store, but iHeart is current, doesn’t need an update, it just says “open”. When I click on the “open” option, same problem! The App won’t open, & now I’m lost! I listen to it daily on my iPhone! Plz help! Thank you, Maureen

K Cox
2022-08-06

Radio works fine, cannot get podcasts to work, always get an error mssg

Gene
2022-08-05

when I open IHeart it keeps clocking and will not start.

Kimberly
2022-08-01

Using iHeart on iPhone 8, and when I open it, the app immediately closes. It still shows up like it’s running in the background but when selected again, the window just closes after a second. I have restarted the phone, updated the app, and reinstalled the app. Still doing it 🤷🏼‍♀️

Shelly Martin
2022-07-24

Cant get rid of old podcasts, and new podcasts wont download.

Donald Lay
2022-07-08

i heart app won't work when I turn on norton VPN

Michael Kramer
2022-06-27

IHeart app crashes on Apple TV every time I switch to a new station.

Filena Marie Medina
2022-06-17

I have moods for certain music, so categorizing playlists for to those moods is useless if you randomly play from playlists anyway without our choice. That's fucked up. I want to play sea shanty music not Eminem Rihanna ect. That defeats the purpose of categories. Sometimes it's nice to randomly play, but not when your trying to practice with sea shanty music. Why can't I listen to one album, right through, why does iHeartRadio not care about customer choice? That sucks

Marianne Pope
2022-05-27

On iPhone 12... After turning phone off/on every day, I have to log into iHeart app. After completing login, a blank page comes up. No login at all.

Chris Jernigan
2022-05-05

Podcast keep starting over when coming off an auto pause when reconnecting to car radio when car staryed. Also when a call is answered over Bluetooth

John Steinke
2022-03-15

The app works for a while and then crashes. I am using a Samsung Note20 5g 20.

Showing 1-21 of 21

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Common iHeart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iHeart app on iOS and Android devices. Solve all iHeart app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. iHeart iPhone Issues and Solutions

  2. iHeart Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iHeartMedia Management Services, Inc., developers of iHeart.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit iHeart Website

Privacy Policy: https://www.iheart.com/privacy

Developer: iHeartMedia, Inc.




About this app

Download the iHeartRadio iOS app today and enjoy your favorite music, live & local radio stations, playlists, and podcasts! • Discover thousands of live and local AM and FM radio stations near you and from cities all over the world. • Our Radio App allows you to listen to top radio stations, news, sports, music, talk and comedy. • Stream sports radio stations like ESPN Radio, Fox Sports Radio, FNTSY Sports Radio, etc. • Hear top sports personalities discuss the latest news around the NFL, NHL, MLB, NCAA, NBA, Soccer, Golf, and Tennis. • Our Podcast App features the most popular podcasts from ESPN, NPR, Gimlet, How Stuff Works, Podcasts, TED, Wondery, Big Money Players Network, and celebrity podcasts such as The Ron Burgundy Podcast, Anna Faris Is Unqualified Podcast, The Herd with Colin Cowherd Podcast, The Ben Shapiro Podcast, The Joe Rogan Podcast, The Bobby Bones Podcast, The Chelsea Handler Podcast , Armchair Expert with Dax Shepard, and more. • Follow your favorite podcasts and personalities. • Download podcast episodes from iHeart Store to your iOS Device to listen offline, without the need for WiFi. • Explore popular trending shows with our iHeartRadio Podcast App charts.  Every Monday we refresh your mixtape with a new batch of music tracks we know and can vibe to throughout your week. • Create personalized music stations based on your favorite artists using our library of millions of songs covering genres like Country, Top 40, Pop, Hip Hop, R&B, EDM, Rock, Alternative, Folk, Gospel, Christian, Dance,Classical, Indie, and more. • 'My Favorites Radio' collects all of the songs you love in one free personalized station.  Listen to thousands of live radio stations, tune in to podcasts and stream unlimited music playlists for any mood or activity, all in one app.  Tune in every Monday for the refreshed Top 100 Chart. • Our podcast app and podcast player allow you to experience podcast playback at your desired speed of 0. 5x, 1x, 1. 25x, 1. 5x, and 2x. • Enjoy thousands of hand curated playlists on the free iHeartRadio Playlist App.  Organized by mood, activity, decade and genre to make it easy to find something that’s the perfect soundtrack for any moment. • 'Your Weekly Mixtape' makes music sound discovery easy.  A weekly playlist of songs we’ve curated based on the music you love and the music you’re listening to right now.  Take control of your listening experience with iHeartRadio Plus™ and iHeartRadio All Access™ and listen absolutely ads free..  The iHeartRadio app for iPhone, iPad and Apple Watch is easy to use and best of all, it's FREE.  Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.  Subscription may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase.  Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.  Payments will be charged to iTunes Account at confirmation of purchase.  Tell us how we can improve by sharing your thoughts at help. this app.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.