Contact Moongate Support
Company Name: Sunship Media
About: BRAINWAVE BINAURAL BEATS & HEALING FREQUENCIES. Fall asleep easier, release
anxiety, calm racing thoughts, and stay focused with science-backed sound
therapy.
Moongate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
8 Most reported problems 😔💔
I cancelled my subscription a month or two ago and I am still getting charged $36.99 and I no longer have the app, please refund my account!
I canceled my subscription today the 29th of December. If you could please refund my $51.02 to my account
My PayPal account was charged and i cancelled before the day it was supposed to be charged. The transaction ID is 82093960GA842990W
I cancelled on app BEFORE THE TRIAL ENDED but you charged me anyway!!! App says it’s cancelled but it still has me showing active charges for something?! REFUND AND TOTALLY CANCEL EVERYTHING
The app opens but the touch screen doesn’t let me do anything. I subscribed and I cannot make any selections.
Issues with length and sound need to be fixed
by Southtx
I want to give this a 5-star rating. It puts me to sleep every night, so I bought a lifetime subscription. The problem is that after about 6-7 hours, the sounds stop working, which wakes me up in the middle of the night. I turn them back on, and after 2-3 minutes I get a thumping sound that sounds like an alarm on my Sonos.
I’m not sure if this is an Airplay, Sonos, or length of sound issue, but it’s hampering my experience. Create an endless mode, and fix the Airplay/Sonos issues so I can adjust my rating.
Sleeping better!
by Jules Sleeps
I tried the 7-day trial to see if it would help me sleep at night, as I toss and turn all night and feel unrested the next day. It’s been working well and I feel like I’m getting into a deeper sleep every night. However, I have not figured out the timer yet. I set it, but it doesn’t go off after the timer ends. Not sure if I’m doing something wrong or if it’s the app.
Incredibly Helpful
by Mtthwrdhrrck
I rarely leave reviews for anything but this was warranted. I’ve tried many different apps for binaural beats and this one, for me at least, works the best. I’ll use the Brown Noise for sleep, a few of the Focus tracks while working or researching, and the Relax tracks during my commute home or while reading and chilling out at home. Great, quality, sounds & beats. Thank you Moongate team!
Have a Problem with Moongate: Binaural Beats? Report Issue
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- If you are a Moongate: Binaural Beats customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moongate: Binaural Beats.
