VenevisionPlay Status

Last Updated on 2024-06-25 by Cisneros Media

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Common VenevisionPlay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VenevisionPlay app on iOS and Android devices. Solve all VenevisionPlay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VenevisionPlay iPhone Issues and Solutions

VenevisionPlay iOS app crashes, not working, errors
VenevisionPlay iOS app network issues
VenevisionPlay on iOS has black/white screen

VenevisionPlay Android App Issues and Solutions

VenevisionPlay has errors/crashing/not working
VenevisionPlay server network connectivity issues
VenevisionPlay has black screen

VenevisionPlay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VenevisionPlay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VenevisionPlay app crashes or not working on Iphone (iOS):

Close and restart the VenevisionPlay app on iPhone
Update VenevisionPlay app to the Latest Version for iOS
Uninstall and reinstall VenevisionPlay iPhone app
Update your iPhone to the latest iOS version

Fix VenevisionPlay on iPhone unable to connect to server/internet connection issues::

To resolve VenevisionPlay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VenevisionPlay black/white screen (blank screen) on iPhone:

Follow the VenevisionPlay iOS app troubleshooting guide Here →

VenevisionPlay Android App Issues and Solutions

Fix VenevisionPlay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VenevisionPlay app issues:

Force Stop the VenevisionPlay App
1. On android, goto "Settings" » click VenevisionPlay app. » click "Force Stop".

Update VenevisionPlay to the latest version on PlayStore

Clear VenevisionPlay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VenevisionPlay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VenevisionPlay.

Fix VenevisionPlay unable to contact server/ VenevisionPlay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VenevisionPlay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VenevisionPlay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VenevisionPlay on android.

Solve VenevisionPlay black/white screens issue on Android:

Follow the VenevisionPlay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cisneros Media, developers of VenevisionPlay.

About this app

Disfruta de tus canales favoritos en vivo, elige entre una amplia selección de contenido bajo demanda y diviértete con un catálogo variado para todos los gustos. ¡Sumérgete en el mejor entretenimiento desde donde quieras y cuando quieras en Venevision Play! ¡Bienvenidos a Venevision Play, la plataforma de entretenimiento hecha para los venezolanos!