WEBTOON Status

Last Updated on 2026-05-19 by NAVER WEBTOON CORP.

I have a problem with WEBTOON

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Most reported problems

47.6%

Not working

38.1%

Photo/Video

9.5%

Something else

4.8%

Park 2022-08-12

Keeps crashing after about 5-10 seconds on iPad app

Showing 1-1 of 1 reported issues:

Common WEBTOON Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve WEBTOON network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the WEBTOON App
1. On android, goto Settings » WEBTOON » click [Force Stop]

Clear WEBTOON App Cache and Data:
1. On android, goto Settings » Apps » WEBTOON » Storage » click [Clear Data] option. This clears both data and cache.
2. restart WEBTOON.

On android, goto Settings » Apps or Manage Apps tab.
Click WEBTOON » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto WEBTOON » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch WEBTOON

E-Mail: [email protected]

Website: 🌍 Visit WEBTOON Website

Privacy Policy: https://m.webtoons.com/en/terms#privacyPolicy

Developer: NAVER WEBTOON

May 29, 2026, 02:32 AM
a iOS user from Drancy, France reported problems with WEBTOON : Not working
Apr 06, 2026, 07:42 PM
a AndroidOS user from Cognac, France reported problems with WEBTOON : Photo/Video
Sep 12, 2025, 03:25 PM
a AndroidOS user from Munich, Germany reported problems with WEBTOON : Not working
Sep 12, 2025, 03:25 PM
a AndroidOS user from Munich, Germany reported problems with WEBTOON : Not working
Aug 24, 2025, 04:59 PM
a AndroidOS user from Laval, France reported problems with WEBTOON : Login
Aug 24, 2025, 04:58 PM
a AndroidOS user from Laval, France reported problems with WEBTOON : Login
Aug 24, 2025, 04:38 PM
a AndroidOS user from Paris, France reported problems with WEBTOON : Not working
Aug 24, 2025, 03:53 PM
a AndroidOS user from Tourcoing, France reported problems with WEBTOON : Login
Aug 24, 2025, 03:46 PM
a AndroidOS user from Villeneuve-Saint-Georges, France reported problems with WEBTOON : Login
Aug 24, 2025, 03:46 PM
a Windows user from Ciney, Belgium reported problems with WEBTOON : Not working
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