WEBTOON app not working? crashes or has problems?

WEBTOON Status

Published by NAVER WEBTOON CORP. on 2023-12-18

Find new stories or share your own with WEBTOON™, the largest webcomics
community in the world. Home to epic sagas, short stories, manga, manhwa, and
daily comic strips, access thousands of creator-owned comics anytime, anywhere
across 23 genres, including romance, comedy, action, fantasy, and horror.

I have a problem with WEBTOON

Are you having issues? Select the issue you are having below and provide feedback to WEBTOON.

User reports:
App has problems

User reports 5

problems reported in the last 24 hours

24 hour clock

Most reported problems

100.0%

Something else

20.0%

Reported Issues: 1 Comments

By Park 1 year ago

Keeps crashing after about 5-10 seconds on iPad app

Common dislikes about WEBTOON app

- Inappropriate replies to comments

- Unreasonable daily passes

Have a Problem with WEBTOON: Comics? Report Issue

Common WEBTOON Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WEBTOON app on iOS and Android devices. Solve all WEBTOON app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WEBTOON iPhone Issues and Solutions

WEBTOON iOS app crashes, not working, errors
WEBTOON iOS app network issues
WEBTOON on iOS has black/white screen

WEBTOON Android App Issues and Solutions

WEBTOON has errors/crashing/not working
WEBTOON server network connectivity issues
WEBTOON has black screen

WEBTOON iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WEBTOON app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WEBTOON app crashes or not working on Iphone (iOS):

Close and restart the WEBTOON app on iPhone
Update WEBTOON app to the Latest Version for iOS
Uninstall and reinstall WEBTOON iPhone app
Update your iPhone to the latest iOS version

Fix WEBTOON on iPhone unable to connect to server/internet connection issues::

To resolve WEBTOON network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WEBTOON black/white screen (blank screen) on iPhone:

Follow the WEBTOON iOS app troubleshooting guide Here →

WEBTOON Android App Issues and Solutions

Fix WEBTOON not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WEBTOON app issues:

Force Stop the WEBTOON App
1. On android, goto "Settings" » click WEBTOON app. » click "Force Stop".

Update WEBTOON to the latest version on PlayStore

Clear WEBTOON App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WEBTOON app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WEBTOON.

Fix WEBTOON unable to contact server/ WEBTOON internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WEBTOON » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WEBTOON » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WEBTOON on android.

Solve WEBTOON black/white screens issue on Android:

Follow the WEBTOON android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NAVER WEBTOON CORP., developers of WEBTOON.

100% Contact Match

Developer: WEBTOON ENTERTAINMENT

E-Mail: [email protected]

Website: Visit WEBTOON Website

About this app

Featuring action-packed, international blockbusters like Tower of God, Noblesse, The God of High School, the suspenseful thriller Sweet Home, and the global rom-com phenomenon True Beauty - now adapted into major TV and streaming formats. Also, check out 7FATES: CHAKHO, our latest collaboration with BTS. Dive into this app™ ORIGINALS, award-winning comics which update weekly. Home to epic sagas, short stories, manga, manhwa, and daily comic strips, access thousands of creator-owned comics anytime, anywhere across 23 genres, including romance, comedy, action, fantasy, and horror. Find new stories or share your own with this app™, the largest webcomics community in the world. Discover new voices on CANVAS, where creators self-publish their series to a vibrant, diverse audience. Follow this app™ on Instagram, Facebook, YouTube, TikTok, and Twitter to join a community of 72+ million readers around the world.