Rheem EcoNet Status
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35 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] App won't connect to Econet device
Will not even load up on my screen
App does not show current zone, mode, or fan speed, when working.
App won’t let me modify schedule times
Cannot set time on schedule
📋 5 Reported Issues:
iOS 26.4 app is touched launches and opens and closes. I have deleted and reinstalled plus shut off
Rheem EcoNet app does not hold and maintain my selection. For example, i put my Rheem Water Heater in "I'm Away" mode. Some time later, when I check the app again the water heater is back in "I'm Home" mode. Same happens if I set a vacation schedule. I bought the Rheem Water Heater so I could control the unit with an app rather than manually switching the breaker off when I'm away.
software no longer displays use history. Why? software displayed condensate blockage and then disappeared. It now reads no alerts. Home page shows "Available Hot water EMPTY" I deactivated and waited 2 minutes and then reactivated Still EMPTY but compressor is working and plenty of hot water. I tried re-loading the software and got the same results
As most have verified by numerous complaints beyond reason, your app is junk...
Econet app stopped working it says "disconnected". I uninstalled and reinstalled the app now I can't get into the app with my account I get an "Error while fetching cloud 2 user". The thermostat says "server connection failure". Unable to connect and customer service doesn't answer the phone. Please respond.
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Developer: Rheem Manufacturing
‼️ Outages Happening Right Now
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May 30, 2026, 03:47 PMa AndroidOS user from Hillsborough, United States reported problems with Rheem EcoNet : Crashes
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May 10, 2026, 09:04 PM
a AndroidOS user from Hillsborough, United States reported problems with Rheem EcoNet : Connection
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Apr 29, 2026, 03:30 PM
a Windows user from Myrtle Beach, United States reported problems with Rheem EcoNet : Not working
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Apr 15, 2026, 06:19 PM
a Mac user from Las Vegas, United States reported problems with Rheem EcoNet : Connection
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Apr 06, 2026, 06:12 PM
a Windows user from Solon, United States reported problems with Rheem EcoNet : Connection
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Apr 04, 2026, 10:43 PM
a Windows user from Edgewood, United States reported problems with Rheem EcoNet : Connection
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Apr 04, 2026, 09:13 PM
a user from Philadelphia, United States reported problems with Rheem EcoNet : Not working
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Apr 02, 2026, 06:47 PM
a iOS user from Warrenton, United States reported problems with Rheem EcoNet : Crashes
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Apr 02, 2026, 04:58 PM
a iOS user from Appleton, United States reported problems with Rheem EcoNet : Connection
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Apr 02, 2026, 04:07 PM
a iOS user from Lake Ozark, United States reported problems with Rheem EcoNet : Not working
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