Rheem EcoNet app not working? crashes or has problems?

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21 User reports:
App has problems
 User reports 21

⚠️ Most reported problems ⚠️
Connection
36.0%

Not working
36.0%

Something else
16.0%

Login
8.0%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
G
Gary:

[Solved] App won't connect to Econet device

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solution
J
Jeff Ridgeway:

App won’t let me modify schedule times

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solution
J
Jeff Ridgeway:

Cannot set time on schedule

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solution

📋 4 Reported Issues:

R
Robert Benjamin 2024-05-19

Rheem EcoNet app does not hold and maintain my selection. For example, i put my Rheem Water Heater in "I'm Away" mode. Some time later, when I check the app again the water heater is back in "I'm Home" mode. Same happens if I set a vacation schedule. I bought the Rheem Water Heater so I could control the unit with an app rather than manually switching the breaker off when I'm away.

C
Claude Hartman 2024-02-08

software no longer displays use history. Why? software displayed condensate blockage and then disappeared. It now reads no alerts. Home page shows "Available Hot water EMPTY" I deactivated and waited 2 minutes and then reactivated Still EMPTY but compressor is working and plenty of hot water. I tried re-loading the software and got the same results

S
Scottiedog 2023-11-25

As most have verified by numerous complaints beyond reason, your app is junk...

R
Randy Nelson 2023-06-12

Econet app stopped working it says "disconnected". I uninstalled and reinstalled the app now I can't get into the app with my account I get an "Error while fetching cloud 2 user". The thermostat says "server connection failure". Unable to connect and customer service doesn't answer the phone. Please respond.

Showing 1-4 of 4 reported issues:

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Common Rheem EcoNet Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Rheem EcoNet iPhone Issues and Solutions

  2. Rheem EcoNet Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: help@econetsupport.com

Website: 🌍 Visit Rheem EcoNet Website

Privacy Policy: https://www.rheem.com/privacy-by-country/

Developer: Rheem Manufacturing




‼️ Outages Happening Right Now

  • Apr 15, 2025, 04:26 AM

    a user from New Braunfels, United States reported problems with Rheem EcoNet : Not working

  • Feb 16, 2025, 02:04 AM

    a user from Pickering, Canada reported problems with Rheem EcoNet : Not working

  • Feb 13, 2025, 04:02 AM

    a user from Arvada, United States reported problems with Rheem EcoNet : Connection

  • Feb 11, 2025, 11:06 PM

    a user from Toronto, Canada reported problems with Rheem EcoNet : Connection

  • Feb 09, 2025, 04:48 PM

    a user from Fort Lauderdale, United States reported problems with Rheem EcoNet : Connection

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