Raisin Reviews

App is horrible to use and I used to be able to transfer savings right out in a couple of days directly to external bank account, but now it changed to transferring to some cash account in Raisin . Then the amount showed in cash account for more than a couple of weeks, but showed zero when I tried to withdraw it from cash account. In the meantime, I don’t think it was earning any interest while sitting stuck in cash account for a couple of weeks. Can’t find any contact for customer service or any help. Also the APY changed and went lower. Withdrawing all my money and looking for another more reliable emergency high-yield savings account. Hopefully I can get all my money back soon.

Why upgrade was needed if after upgrade information was delayed for days from what exactly is going on? This is not acceptable. Urgently fix these issues

Everytime ask for login details plus one time password even after enabling faceid

So, I transferred in $2000 to put in savings account last Friday. Today is Thursday and still is not showing as available to transfer to savings account.

Raisin is incredibly basic and offers limited access to necessary information. Looks to be designed by junior college class project. Actual website is not much better. I’ve also sent requests to email support with NO response. Do you trust this group with your money if you can’t trust them to design a professional website/app product and respond in a professional manner? As soon as my CD matures, I’m done with this company.

I understand you as a company need to make money. But why would there be a .30% difference in what you’re offering and what the institution is offering. Not .10% or .15% but .30%? That’s GREEDY. You built a great platform when it comes to convenience and ease of access to best rates there is no platform that comes close to what I’ve seen with this app. But you need to focus on awareness rather than stealing from customers. Look at how you can work with the institutions you show their offerings to receive commissions on balances held. Western Alliance is offering 5.01% but you are offering 4.7% for that same institution on your platform. Such a good platform, I hope y’all don’t ruin it.

While a great opportunity to invest, but the platform is a mediocre of today's standard. Raisin doesn't have an auto logout/log off/lock when you close Raisin , including running app in the background. This should be number standard security protection to protect yourself from prying eyes that anyone can open Raisin and have access to all of personally invested funds. Please add the ability to turn on PIN and request to enter the PIN when accessing the platform. Also, why is the main page dark mode and when i go to my choice of investment page goes to bright white?

I’ve had Raisin for less than 5 months. I’ve been cut off from depositing anything and my interest rate has dropped at least 5 times from 5.26 to 5.15 to 4.85 to 4.75 to 4.65. I can’t find anything online about why I’m completely locked out from depositing but Raisin just says there’s a pause and it won’t ever unpause. Raisin also randomly signs me out when I don’t want it to and doesn’t save any of my login info. Disappointed and will probably be going through the motions of getting my money back soon and taking it elsewhere unless you will let me deposit again.

Cool thing about Raisin is it presents you with all major and higher high interest savings accounts.
Negative points though: to transfer money into your account it has to land into a cash account first. That operation takes at least 4-5 business days. Then the money needs to settle in your cash account to be able to transfer to your high interest savings which take no less than one business day and up to 3 business days. Then when it finally ends its journey and it’s lands in your high yield savings account of your choice, it will need 48hrs to 72hrs to settle into that account. The same applies for the reverse cycle. Things gets really slow and if you make a mistake of the amount how much you’re trying to send, buy you are in for a ride.

App itself is horrible, you have to login and verify each time. There are a lot of typos on Raisin like “high-yeild CD’s”, “No penaly CD’s”. How can you be a trustworthy, serious application if you don’t even spell check before publishing something that’s supposed to manage people’s money. Moving money takes so long, it takes days for your account to show after you make a deposit, and then my checking account doesn’t even register that it had money taken out of it towards my this app account so is this a scam? What’s going on.

Update: they have since improved their login situation. Can verify that my money does transfer, it just takes a long time. I am hopeful for more future improvements!

I had created a cd account for 7 months back in August. Upon getting close to my maturity date, I got a bad feeling about my money sitting in the account. And reading the reviews on Raisin did not make me feel better at all. There’s quite a lot of reviews that say they can’t get their money out and that this app is a scam. Which might be true but did not happen to me. They have great interest rates and everything worked out well for me. The delays between depositing money in the cash account is tedious and quite slow but that shouldn’t be that big of a deal. With my experience I’m not quite sure why Raisin has so many bad reviews.

For new users like my self I was extremely frustrated with the log in process. It wouldn’t take my password that I had just created. I tried to reset it but it locked my account from trying so many times (3) reached out via email and got a response 3.5 hours later stating I had an hour to use the link to reset my password and well I obviously missed that email. When I tried to just reset my password again I getting the same issue and the email stated I need have an admin unlock my account…. Called this morning to get this straightened out and see if this was a scam or not. The call in phone tree is ODD to say the least. The recorded voice is very static sounding and very slow about directing the phone tree. I became very worried that I had put my money into Raisin after the phone call. I chose to keep my place in line and wait for a call and received a call within 20ish minutes. The lady was very nice and spoke English. We got my problem resolved and she advised to use the BROWSER to access my account. Their I.T dept is working on Raisin so it’s creating some issues for users. I was pleased to hear this and speak to an actual human and not a machine. Glad we got my password fixed and account unlocked.

I've been using Raisin for a few months. I'm not sure what all of these ppl are talking about having to log in with their email each time. I use my finger print to log in quickly. i did notice that the first bank i chose was giving 5.26% and in less than a month, it "adjusted" to 5.01%. So i pulled my money and put it into a different bank offered on Raisin at a 5.26% rate. that has stayed at that rate for over a month. I'm definitely not a big wig, just over 50k is all. But i like the 125 ish a month I make over the 3 bucks a month i was making from the bank I've been with for over 10 years. I would love to see the transfer process only take 1 day instead of 3. You don't have quick access to the money if you need it the next day, so this is hard to use for an emergency fund. Besides that, i like it. I'm hoping it isn't like the Voyager app in the crypto world and just going to go "bankrupt" and take everyone's money. 🙏🙏

Raisin is so basic and simple it almost seems like a scam. But it does what is intended of it. Keep in mind. Hysa accounts will look very good at first! It was 5.16% when I started. In just 6 weeks it’s had 2 adjustments. Once to 5.01 and now 4.75. If you don’t need quick access to your money I suggest doing a 9-12 month locked interest cd. Remember, this is not just America, it’s the world.. we’re not allowed to make any real money without slaving away for it. Unless you’re in government, big business’s or born into money ( or became a successful entrepreneur) then your subjected to these garbage interest rates. In case your curious, I have 48k in a hysa via this app.

I’m really glad the previous poster reviewed how they did, I cannot imagine how Raisin looked before. There does not appear to be any spelling errors and Raisin is fairly cut and dried from a usability standpoint.
I wish the dashboard had everything on the first page when you log in. You have to click and dig a bit to find stuff. The icons could be better labeled. I clicked kind of blindly hoping I got where I needed on Raisin . Overall a functional application. It could be cleaned up and streamlined more to provide a better UX.

As many others have mentioned, Raisin is "lacking". It's very basic. But that's ok for me. It gets the job done.

Another small "con" is that they don't offer any kind of automatic weekly investment options. But since the apy of the accounts fluctuate I personally would rather manually invest weekly in my deposit accounts that currently offer the highest apy.

CD's are where Raisin really flourishes. If you're looking to put your money in a cd then this app is exactly what you want.

Just an easy way for me to make sure my money is earning a good rate without having to search for savings accounts and CDs elsewhere. Having only one login for all of my CDs and savings accounts makes everything very simple.

I’ve been using this about 2 months now. Raisin is very simple, but gets the job done. My device starts Raisin quickly with fingerprint ID. Opening an account is quick. Withdrawing is easy, and the funds are available in 3 business days as described. If you’re willing for your cash to be out of your control 3 days, you can easily use Raisin to rack up 5+% interest on it. It’s a no brainer for me, and I’m recommending it to my kids. I would like them to add a nickname option for each account. What do you say this app?

You will find high yield money market accounts and CDs which have helped me make a lot of money so far. Moving funds takes time just like any bank. You need a general bank account like a Chase account as your primary account for funds. Strangely it won’t appear as “Chase Account” in Raisin , but rather some arbitrary account number. Transfer funds from your primary account to the chosen this app account. My original money market account gave 5.3% interest but then dropped down after a few months. I slowly transferred my money back out into my general account then transferred it into another MM account at a higher rate. One time I accidentally transferred too much and needed to cancel the transaction. You can find a customer service number on the this app website. I didn’t need to wait long to talk to someone to cancel the transaction.

I’m new to investing, not new to saving. I beat myself up over all the years I let thousands sit around in a bank account making me less than a dollar in interest. Raisin is pretty user friendly. I agree the ‘cash account’ is just a way to make the company money- BUT they make me way more than I’d be making on my own, and I don’t have any fees to pay to them this way. In my opinion this is win win, let’s not get greedy.

All you have to do is link your bank account, then add money to the cash account. From there you can invest into various options at different rates. It takes just minutes to invest in whatever bank/entity you wish. I’ve never had issues getting money to or from them. The payouts are clear and easy to calculate.

I wish I would have found this sooner. I’m sad to see the rates are falling (I mostly do short term CDs). But this isn’t up to this app, it’s based on FED rates and the economy.

All in all, pretty solid app. I look forward to working with this app for a long time. $$