You can manage your Discover credit card and bank accounts conveniently and
securely from anywhere, using Discover’s Mobile App. Check your account
balance, view your account info, make and edit payments, add your card into
Apple Pay, manage your rewards, and more - all from your mobile...
Loving my Discover App
I'm just so in love with this app. I logged in this morning to review my credit portfolio and I'm so thrilled at the updated breakdown feature! Detailing my total revolving debt, my number of inquiries, any late payments, (in the last year verses the last 7 years!!!- WOW) among others! You know what I'm most excited about though? The fact that I know Discover is likely already working on ways to improve on this feature and I already LOVE it so much! So I'm sure I'll be blown away when another update hits. Understanding my credit portfolio is super duper important to me. I'm an AMEX employee and card holder (18 years strong and love my company 100%) but I recall when I chose to get this Discover card it was because you were the first plastic I knew of that would actually give a cardholder access to their Fico score for free! Since then every one has jumped on, but you keep reinventing the game! You're ahead by far, and while others are still showing a bare Fico score, you're giving details that are so relevant and necessary for a customer like myself. You guys are doing great and I'm a fan! ✊🏿 #DiscoverIt
I have had Discover Card accounts for YEARS! Discover was offering cash back bonuses long before many of the other cards. On top of that their customer service is great! As is the security! Years ago I attended a business meeting in San Juan. I had to use my Discover to pay for the hotel bill which I would be reimbursed for upon my return. The bill was quite high and well above amounts I would normally charge. I was on the way home, awaiting a connecting flight, when I checked my home phone messages. Discover had called about an excessive charge on my account from a location that was far away from my normal charge card activity. They asked that I call them ASAP to confirm that This charge was indeed made by me. I called them from the airport and let them know it was me and thanked them for alerting me to this activity in order to assure no unauthorized person was using my account number! WOW!! I was impressed! And this occurred over ten years ago!! They are always adding more “perks” which benefit their card holders! I am a huge fan! Thanks Discover!
BEST CREDIT CARD SERVICE
I have several credit cards with different companies. Of those credit cards accounts I hold, Capital One, US Bank and AMEX, Discover not only has the easiest app to navigate and use. I also discovered they also have the most wonderful customer service, especially when one of their account holders has a sudden, unforeseen situation. I am going through a nasty divorce and have been a homemaker dependent on my husband's (considerable) income for the last decade. After filing, I was suddenly being denied any temporary support until my first hearing, four months later. I panicked, and immediately contacted all my credit companies. With the only exception being Discover, every company made me feel as though I were just a lazy consumer attempting to get out of my responsibility, rather than what I actually am, a year-long account holder, with excellent credit, who has never missed a single payment. Four months later, as promised, I paid off my account. I will be a Discover card holder forever. Thank you Discover.
Good service 100%
I have been a Discover customer with no complaints for years. They are wonderful with Excellent customer service. I want to use this medium to make a testimony and introduce this credit repairer. I was affected by the recent decline in the economy. I had several investment properties that I had to short sale subsequently having a negative effect on my credit. I tried to apply for a new mortgage and I was declined. Then I used The Legally Remove Bad Credit repair service offered by globaltechnologies46 AT G mail . com and I was able to get rid of all the negative credit on my report and I was able to qualify and purchase a new home. The mortgage officer was amazed by the results and now uses it for his owns clients. I have recommended globaltechnologies46 AT G mail . com to all my business colleagues. They have had tremendous results using them for their clients. If you have credit issues you can contact globaltechnologies46 AT G mail . com. They are really good.
Great but badges don’t show right away
I’ve always loved the Discover app, especially comparing to many other banking apps. However, a few months ago a couple of annoying bugs appeared. I’m on iPhone X iOS 12.1.4 (up to date as of right now). I also always keep my apps updated - I check for updates every night, so they download while I fall asleep. Discover doesn’t seem to have dedicated mobile app support, so I don’t know if reported bugs get submitted anywhere. 1) The badges don’t appear right away anymore. They only appear after I go in and out of the app. Tried Discover support but their solution of turning notifications off and back on doesn’t help. 2) I have three accounts: credit, checking, and savings. Now and again, when I go into the checking account, I get the “enable Face ID” screen. I have that enabled in all apps that support it. Moreover, I just logged into the app five seconds ago with the Face ID, didn’t I? Granted, it’s not as often as the phone itself telling me it needs my passcode to enable the Face ID (known issue), but it’s still annoying.
Forgetting the Discover Dedication Members
I have always liked using Discover, my family uses our Discover Card on anything we possibly can. I like to pay weekly on the card at a set amount and adjust accordingly every month if needed so it is paid off and I don’t have to pay any interest. I understand this may not make Discover the most money but it works very well for us. The App is so simple to use and is very nice to have. My only issue with Discover and I understand all card companies are like this. But I never see any incentive to stay with Discover. They and most other card companies always have incentives for new members but never for the dedicated members that have been with them many years. There is nothing keeping me with Discover except not wanting to deal with the aggravation of changing cards. If Discover was to offer additional cash back bonus or incentives for dedicated members, then this would be a five star rating and I would never think about changing cards again. A Discover Dedication Program simply does not exist.
Challenges and Solutions
I’ve been waiting two days for my replacement card. Finally got it this morning, upon activation after spending 45 min on phone setting up new passwords, and security pin for cash withdrawals before I even use the card. I was flagged despite all the redundant measures you employ to prevent Identity fraud! 3 phone calls with your security department the best you could do was ask me to wait for your system to reset. There has to be a way to overcome these protocols over the phone immediately when my identification is confirmed. Depending on computers to do your job is dangerous! Not being able to fix this with a human on the phone is unacceptable. I’m really disappointed. I own a business that depends on me and my mind, experience, and customer service. Remember when that was America! What happened? When did the ability for humans to solve challenges become not enough? Start today one customer at a time . You guys can do this.. You don’t have to solve all your challenges in one day, just break it down one at time. We are capable of so much more than any computer program . We put a man on the moon. Remember that. Scott Sinclair CEO Green Harbor Bait and Tackle Loyal customer of 4 years
Love Your customer service representative’s
I am old school I do not do my banking online I didn’t want him anything besides call my payments in on the 10th of every month and I always ask to speak to allies live customer service person because I suffered a brain injury along time ago and I cannot understand your computer and it doesn’t understand me so I always speak with a live advisor they are wonderful they’re helpful and that’s when service I hope that you will never consider getting rid of because talking to a computerized voice that says I can help you with your problem they can’t because my mind bounces from subject to subject and I have to talk to a real person to get the information I want to get in that I need so I would love to give you 10 out of 10 stars for your wonderful representatives I always enjoy speaking with them and feel wonderful after getting off the phone knowing my account has been cared for Lisa O’Mara
Credit Line Increases
At first Discover was amazing. I had to get a secured card with my fair credit, but I understood that. After a year they refunded my deposit, gave me a credit line increase and made my card a regular unsecured credit card. I definitely deserved it without missing a single payment...not even a single late payment is documented. True, I made mostly only the minimum payment due most of the time, but that’s what a credit company searches for, people like me, that makes on time monthly payments where little if nothing goes to the principal. Full company profit. I spoke to customer service about getting a small credit increase but all I got was a hard inquiry on my credit report (and your commercials lie, I did not speak to a help version of myself on the other end of the phone). I think this companies deserves to give me a major credit line increase, and not so I can buy $1000’s of material objects, but with a higher credit limit my credit utilization will be lowered and get me closer to 30%, thus vastly, and with high impacts help my credit score. I say again, you advertise customer service, but I haven’t seen any positivity from this company since that first phone call telling me I’ve been approved for a insecure card because of my payment history. Once again look at my payment history, not my high credit percent utilization and 1 star will go straight to 5. Thanks
Was lead to believe that I will be graduating after 7 months. It’s been 2 years and no one can tell me why I can’t graduate from secured to unsecured. Spoke to supervisor who said that no one has the answer and no one can talk to the department that makes the decision. I have 2 unsecured card with over $20,000 in combined credit yet they are holding my $2,500 secured deposit hostage. Was told the account is being reviewed automatically every month yet when ask for proof that it is being done NO ONE can do so. I asked for just one proof that my account was at least reviewed once in the past two years and they said they couldn’t do so and that there was no way of seeing that it was reviewed. They just know that it is “supposed” to be done every month starting the 7th month after the account was opened. I asked if there was any criteria that I was not meeting for my card to graduate and they said they couldn’t see why. My payment history is perfect! My balance has never been more than 12% of my credit limit not even once in the past 2 years since I opened the account. My score is 748 and they refuse to graduate my account so that I can get my money back. If you don’t mind having your secured deposit money held hostage then it’s a great card and the app is awesome and the customer service is phenomenal, never had a problem. Otherwise, Stay away.
I’VE DISCOVERED IT!
I’ve been with DISCOVER for several years (not sure how many - that goes back to some of my older notebooks), and I have never had a problem of any kind with them. I have what I consider to be an excellent APR - considering some of the credit card offers I receive in the mail! (For that matter, one of my other cards, which I no longer use for purchases, has a rate 7 points higher than my DISCOVER card.) For quite some time now, I have been using my DISCOVER card for all my purchases - that way I can keep track of all my spending, and I am assured of purchase protection on virtually everything I buy. And all my phone contacts with DISCOVER personnel have been trouble-free; everyone with whom I spoke was knowledgeable and helpful. If you are looking for a new credit card that will make it worth your while, I recommend the DISCOVER card. (Tell them I sent you!) A Very Satisfied Customer
First off, I’ve been extremely pleased with Discover as a bank/credit institution and have been gradually transferring my primary accounts to Discover. As far as the app itself—it’s ok, but there are some areas that could be fixed. I gave it 4 stars because the overall functionality is there, the look is pretty clean, and it’s generally pretty easy to use. I docked the one star because there are a few areas I’d like to see improved, primarily in regards to the app notifications: - Notifications are a bit buggy. Email and text notifications are fine, but my push notifications have never worked, and that would be my preferred method of receipt. - Similar to the above, though the push notifications don’t work, the badge notifications do, but it is pretty cumbersome trying to clear them, as you have to go through multiple different screens just to get to the notifications. - I’d also like to see an option for merging the notifications for bank accounts and credit cards so that I don’t have to check two places to clear those pesky badges. - It’s a bit slow at times. Not too bad, but speedier loading screens would be nice. - I’d love a one-tap CC payment option that pulls from a default funding account, pays the current balance in full, on the current date. One of my other CC apps has fewer steps for payment (not quite one-tap yet) and I always notice the difference.
Doesn’t include everything
I recently opened a card and I’ll say discover loves to throw a bunch of menus at you to try to confuse you. I noticed they do have some questionable things of concern such as they don’t even give me my closing date on my account on the app. I had to go online and dig through the menus to find out my closing date was literally a week and a half from getting my card.(what kind of bs is this?) It seems like they almost want me to not know my closing date and by extension my payment date. In comparison my other cards clearly list closing date, payment due, and payment date clearly under the account both online and on the app. I didn’t have to dig through menus to find my important dates. I’m aware of the intro apr but I still find that discover is either highly incompetent in their mobile app interface or trying to hide important information.
Unfair credit report
Dear Discover Card. Last month in November 2019 your company dropped my credit card report score 24 points, from 804 to 780, for no apparent reason. I did not do anything different except pay all my bills on time as I have done for the last 30 years. After personally checking my credit report myself with TransUnion, they still had my score in the low 800’s. So why the sudden change in my Fico score? Perhaps discover card can explain this sudden large drop on my Fico score. This is really upsetting me to the point that I feel I need to make a change of credit card companies. Thanks, is this the reward I get for being a loyal customer for 30 years? I understand that Capital One pays a much higher rate in reward points then any other credit card company now a days! Perhaps the discover card company feels because I pay my credit card bills in it’s entirely each month that they cannot make any money off me?, I don’t know. What I do know is that Discover Card my loose a great customer because somebody made a big error on my credit score. Sincerely, Vincent Vales
Great app, but could be better
Great app, easy to use. However I have had this app for a week and have only successfully logged in about 3 times. Extremely annoying when I cannot see the app, go to log in on the browser and I am usually met with another page stating they are working to resolve the issue. I have also not been able to set up a PIN number, when I try, a blank screen pops up with a red exclamation mark. Today alone, I have tried to log in about 5x, and it kept telling me my password was wrong. Go to log in on the browser, it lets me, and then tells me there’s an issue they are working to resolve. I have an Apple 6. Hoping I’m not told to upgrade my phone in order to use an app that should be able to be used no matter what phone you have. Whatever the issues are, please fix. I’d really like to actually be able to fully use this app. Thanks!
Yes. Discover Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,092,229 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Discover Mobile Is 40.2/100.
Yes. Discover Mobile is a totally legit app. This conclusion was arrived at by running over 3,092,229 Discover Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Discover Mobile Is 40.2/100.
Discover Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: