MercuryNet Status

Last Updated on 2024-08-16 by SEVEN BALL (HONGKONG) CO., LIMITED

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Common MercuryNet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MercuryNet app on iOS and Android devices. Solve all MercuryNet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MercuryNet iPhone Issues and Solutions

MercuryNet iOS app crashes, not working, errors
MercuryNet iOS app network issues
MercuryNet on iOS has black/white screen

MercuryNet Android App Issues and Solutions

MercuryNet has errors/crashing/not working
MercuryNet server network connectivity issues
MercuryNet has black screen

MercuryNet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MercuryNet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MercuryNet app crashes or not working on Iphone (iOS):

Close and restart the MercuryNet app on iPhone
Update MercuryNet app to the Latest Version for iOS
Uninstall and reinstall MercuryNet iPhone app
Update your iPhone to the latest iOS version

Fix MercuryNet on iPhone unable to connect to server/internet connection issues::

To resolve MercuryNet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MercuryNet black/white screen (blank screen) on iPhone:

Follow the MercuryNet iOS app troubleshooting guide Here →

MercuryNet Android App Issues and Solutions

Fix MercuryNet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MercuryNet app issues:

Force Stop the MercuryNet App
1. On android, goto "Settings" » click MercuryNet app. » click "Force Stop".

Update MercuryNet to the latest version on PlayStore

Clear MercuryNet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MercuryNet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MercuryNet.

Fix MercuryNet unable to contact server/ MercuryNet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MercuryNet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MercuryNet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MercuryNet on android.

Solve MercuryNet black/white screens issue on Android:

Follow the MercuryNet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SEVEN BALL (HONGKONG) CO., LIMITED, developers of MercuryNet.

50% Contact Match

Developer: Mercury Broadband

E-Mail: sales@mercurybroadband.com

Website: 🌍 Visit MERCURY @ HOME Website

53.85% Contact Match

Developer: Merkury Innovations

E-Mail: support@mygeeni.com

Website: 🌍 Visit Merkury Smart Website

50% Contact Match

Developer: Mercury Broadband

E-Mail: support@mercurybroadband.com

Website: 🌍 Visit Mercury @ Work Website

70% Contact Match

Developer: Mercury Technologies, Inc.

E-Mail: android@mercury.com

Website: 🌍 Visit Mercury Website

53.85% Contact Match

Developer: Mercury Financial LLC

E-Mail: csdigital@creditshop.com

Website: 🌍 Visit Mercury Cards Website

About this app

- Can provide proxy network service for all mobile apps. - The server node provides high speed and high access efficiency. - Can use efficient functions, simple and clean interface.