ProPlayer Status

Last Updated on 2024-08-31 by 瑞聪苟

I have a problem with ProPlayer

Are you having issues? Select the issue you are having below and provide feedback to ProPlayer.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with ProPlayer - Specta View? Report Issue

Common ProPlayer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ProPlayer app on iOS and Android devices. Solve all ProPlayer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ProPlayer iPhone Issues and Solutions

ProPlayer iOS app crashes, not working, errors
ProPlayer iOS app network issues
ProPlayer on iOS has black/white screen

ProPlayer Android App Issues and Solutions

ProPlayer has errors/crashing/not working
ProPlayer server network connectivity issues
ProPlayer has black screen

ProPlayer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ProPlayer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ProPlayer app crashes or not working on Iphone (iOS):

Close and restart the ProPlayer app on iPhone
Update ProPlayer app to the Latest Version for iOS
Uninstall and reinstall ProPlayer iPhone app
Update your iPhone to the latest iOS version

Fix ProPlayer on iPhone unable to connect to server/internet connection issues::

To resolve ProPlayer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ProPlayer black/white screen (blank screen) on iPhone:

Follow the ProPlayer iOS app troubleshooting guide Here →

ProPlayer Android App Issues and Solutions

Fix ProPlayer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ProPlayer app issues:

Force Stop the ProPlayer App
1. On android, goto "Settings" » click ProPlayer app. » click "Force Stop".

Update ProPlayer to the latest version on PlayStore

Clear ProPlayer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ProPlayer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ProPlayer.

Fix ProPlayer unable to contact server/ ProPlayer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ProPlayer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ProPlayer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ProPlayer on android.

Solve ProPlayer black/white screens issue on Android:

Follow the ProPlayer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 瑞聪苟, developers of ProPlayer.

About this app

Format support: No need to worry about video formats, this app fully supports various mainstream and non mainstream video formats, making it easy to play your video library. 3. Through this app, we bring you a movie level video playback experience, ensuring that every playback is a faithful restoration of the original image. 1. Playback effect: The picture is clear, the colors are vivid, and this app makes every video present a cinema like viewing effect. 2. Don't wait another moment—download this app now and let it be your guide through the vibrant world of video entertainment. Experience every thrilling moment with crystal-clear quality and unmatched performance.