COPC MyChart Status

Last Updated on 2024-05-18 by Central Ohio Primary Care

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Common COPC MyChart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot COPC MyChart app on iOS and Android devices. Solve all COPC MyChart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

COPC MyChart iPhone Issues and Solutions

COPC MyChart iOS app crashes, not working, errors
COPC MyChart iOS app network issues
COPC MyChart on iOS has black/white screen

COPC MyChart Android App Issues and Solutions

COPC MyChart has errors/crashing/not working
COPC MyChart server network connectivity issues
COPC MyChart has black screen

COPC MyChart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever COPC MyChart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix COPC MyChart app crashes or not working on Iphone (iOS):

Close and restart the COPC MyChart app on iPhone
Update COPC MyChart app to the Latest Version for iOS
Uninstall and reinstall COPC MyChart iPhone app
Update your iPhone to the latest iOS version

Fix COPC MyChart on iPhone unable to connect to server/internet connection issues::

To resolve COPC MyChart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix COPC MyChart black/white screen (blank screen) on iPhone:

Follow the COPC MyChart iOS app troubleshooting guide Here →

COPC MyChart Android App Issues and Solutions

Fix COPC MyChart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent COPC MyChart app issues:

Force Stop the COPC MyChart App
1. On android, goto "Settings" » click COPC MyChart app. » click "Force Stop".

Update COPC MyChart to the latest version on PlayStore

Clear COPC MyChart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "COPC MyChart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch COPC MyChart.

Fix COPC MyChart unable to contact server/ COPC MyChart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click COPC MyChart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got COPC MyChart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch COPC MyChart on android.

Solve COPC MyChart black/white screens issue on Android:

Follow the COPC MyChart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Central Ohio Primary Care, developers of COPC MyChart.

About this app

COPC’s MyChart offers you quick and easy access to your COPC medical record. COPC’s MyChart integrated with Apple HealthKit so that you can upload information to your medical record.