Are you having issues? Select the issue you are having below and provide feedback to Sentara MyChart.
- System has been working great until recently
- Unable to send messages to doctor from computer
- App crashed six times in the last 20 minutes
- Slow and difficult to clear out unread messages
- Telehealth appointment would not work on the app
- Messages to doctor went unanswered
- Website version of MyChart is not working
Website not working
6 days ago the mychart application sopped loading on my PC (w11) and sometimes my android phone. It loads on my IPAD, occassionally and on my phone but with and error "Too many redirects". 3 different browswers in normal and incognito/private browsing all stop loading at the blue bubble background. The android app usually works, but not all the time. I sent a request for assistance on the Senatara site the same day on June 28 but with no response.
Complete guide to troubleshoot Sentara MyChart app on iOS and Android devices. Solve all Sentara MyChart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sentara Healthcare, developers of Sentara MyChart.
This is the official app for Sentara Healthcare, a not-for-profit health system with more than 100 sites of care across Virginia and Northeastern North Carolina. NOTE: If you have a Sentara MyChart account, please use the same username and password to log in to SentaraMyChart . The new Sentara mobile app allows you to easily manage your healthcare anytime, anywhere. If you do not have a Sentara MyChart account, download SentaraMyChart and click on “Sign Up”.