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⚠️ Most reported problems ⚠️

Not working
75.0%

Photo/Video
12.5%

Something else
6.3%

Login
4.0%

problems reported in the last 24 hours

24 hour clock ⏰

  11 Reported Issues: 😵🆘🛟🚨📢

Tshepiso
2024-11-25

I've played the ad to get reward, but video doesn't play, it shows subscriptions

Jaypee Jumilla
2024-11-18

Data exeption on my dramabox app

Jaypee Jumilla
2024-11-18

Data exeption on my dramabox app

Dawn Berry
2024-07-16

I spent $ to get to episode 48 in the movie , and tonight I spent more money so I could keep watching. I then paid 24$ for a weekly subscription and to get 3700 coins package . Never got the coins I emailed them Fin emails ke back but it's an automated message. Saying they canceled my subscription and took my progress away smh why would you take what inalready paid for? I emailed 3 times trying to get my coins inpurchased and I received the same email three times word for word.Letter for letter.

Okaniba
2024-02-18

I just downloaded the app but it showing me error unable to play

Joy
2024-02-13

It's not playing video.. Always writing "Error and unable to play "

Angela Walls
2024-01-15

Error unable to play. I just downloaded the app and can not play the story I want to watch. I have tried another story same thing. I paid for points or coins but still unable to play. The samples will play but not the ones I want to watch. Please help or I will uninstall the app. I hate to because I really like the previews I have seen

Lauretta
2023-12-05

My payment keeps failing and I'm not able to buy coin to unlock they episodes of the movie I'm watching.

Ibukunoluwa
2023-12-04

I want make payment to watch more movies

Trisha Grace Riconalla
2023-11-21

Everytime I play a movie it's error unable to play why is that? What do I have to do

Niawsha Wray
2023-09-17

whenever I try to play an episode of any series it gives me a pop up saying "Error. Unable to play"

Showing 1-11 of 11

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at STORYMATRIX PTE. LTD., developers of DramaBox.


Verified email ✔✔

E-Mail: dramaboxapp@gmail.com

Website: 🌍 Visit DramaBox Website

Privacy Policy: https://support.dramaboxdb.com/privacy.html

Developer: STORYMATRIX




About this app

And with new content added regularly, you'll always have something fresh to watch. - Stream your favorite shows and movies in HD quality, no matter where you are. - Discover new content based on your viewing preferences and what's trending in DramaBox . - Get personalized recommendations based on your viewing history and ratings. - Enjoy ad-free streaming and uninterrupted viewing. - Create playlists and save your favorite titles for later.  Unless the user turns off automatic renewal at least 24 hours before the current subscription period ends.  Note: If you subscribe through Apple, the payment will be deducted from your App Store account when you confirm the purchase.  Download our app now and start watching the best short movies, TV series, and drama today!  With our app, you can access a huge selection of high-quality content from some of the best creators out there.  Looking for something to watch during your daily commute, lunch break, or just to unwind after a long day?  Otherwise, the system automatically extends the validity period.  From indie films to award-winning TV series, we've got something for everyone.  So what are you waiting for?  Within 24 hours of the end of the current subscription period, the system will charge the account renewal fee according to the price of the selected plan.  After completing the purchase, users can manage their subscriptions and automatic renewal in account Settings.