Contact DramaBox Support
Company Name: STORYMATRIX PTE. LTD.
About: Looking for something to watch during your daily commute, lunch break, or just
to unwind after a long day? Look no further than our Dramabox!
With our app, you
can access a huge selection of high-quality content from some of the best
creators out there. From indie films to award-winning TV series, we've got
something for everyone.
DramaBox Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of STORYMATRIX PTE. LTD.
Verified email ✔✔
E-Mail: dramaboxapp@gmail.com
Website: 🌍 Visit DramaBox Website
Privacy Policy: https://support.dramaboxdb.com/privacy.html
Developer: STORYMATRIX
Privacy & Terms:
https://support.dramaboxdb.com/privacy.html
22 Most reported problems 😔💔
Always getting Data Exception. Not able to do anything.
Every month yall charge my card and I don't even remember subscribing to anything and when I finally found out it was yall I look at my account and I don't have anything and yall took $19.43 several times a month can you put my money back if not I need to be reading for free for as many 19.43 yall was taking
I didn't authorize any payments to this company. Please contact me by email perkinssusie5@redacted I w would appreciate if I can get my money back.
Pease, my kids mistakenly did a one year subscription, please I’ve cancelled it, can I have a refund pls
I never subscribed for anything and got billed 207.49refund now plz
I will like a refund it’s not what I thought I was getting and it has been canceled
You guys are taking money out of my account two weeks in a row and I'm not being connected to drama box may I please have a refund because I had can't get any service phone number 903-917-5576 and please cancel my subscription do not take any more moneyy out of my account I'm really not pleased
I want to cancel subscription. I cant find cancel anywhere
Hi is point less to pay DramaBox u can’t watch the series, they put the lock why they do that already paid 2 times
I paid to continue watching more episodes, but, it repeated episodes instead of bringing new ones. Please fix the problem and send me new episodes.
They took a payment I only y watch one episode now they are asking for another payment
I hope to watch again dramabox but unfortunately i cant log in to any of my account and its says (cant log in plz try again later) it seems that theres a problem when i delete my account pls help me to resubscribe again? Im begging you? Its all always says that data exception no movies at all
Dramabox withdrew $39.98 from one account and then $19.98 from another but the subscription still have not started after an hour. The payment of $39.98 should be returned.
I want to stop the weekly subscription in the app on my iPhone but there is no option to do it. Read everywhere say need to unsubscribe the subscription 1st then only can delete the account. Please let me know can I do it.
I have purchased one plan today and its not started so please resolve this issue immediately
It has been showing error. Not showing at all. I log in through my Facebook: Omaghomi KEVWE Igbuku
how can i stop my subscription to dramabox. it has autodeduction on my credit i already unsubscribe before
If we subscribe for 1 week can we watch all drama for 1 week
I recently downloaded your application and when I opened it " couldn't play vid error occured", I even rebooted my device qnd it is the same result
Takes Money and Starts The Series Over
by Komikaze_6
The series I was watching had 85 episodes. Each episode was 1:30 seconds long. At five coins a piece it amounted to a lot more money than I was willing to spend. When it showed me the episodes as a preview the episodes were 3 minutes and 30 seconds long. It asked me to watch commercials at five a day for five coins a commercial. But the episodes started over and kept costing me coins for episodes I had already watched. It is a scam and will not show you where you left off or keep track of episodes you’ve already paid to watch. I deleted the app after a day of it’s nonsense. It’s not worth my time, money or energy to watch any more especially if I have to pay again to watch episodes I already paid for. I hope if you’re reading this then you will understand that there’s tons of other apps out there that are way cheaper.
Complete scam…
by Tiahle
While the stories are nice, this app is a -10! The app forces you to watch an unbearable amount of pushy advertisements to access episodes. When you cave and purchase one of the astronomically priced subscriptions they, don’t credit your account so you then have to do the apple song and dance to receive your refund!! I’d advise avoiding the app, it’s a scam along with the two gaming apps they continuously push on you!
So after further review the catch is they real you in, you do all of the adds and likes, but it’s never enough coins to watch a full show. You the buy coins and after which they go back into your account and transfer all of the episodes you’ve watched by “liking this”, or “subscribing to that”, or signing in with this”, and the countless adds you’ve watched to the coins you’ve just recently purchased, which eats up all of your coins automatically!!! It’s a completely bait and switch scam!
Watch out!
by AraFrostad
If you are like me I wanted to watch a story that I saw an advertisement for. Decided ok the sub for 1 week will let me know if anything else want to watch as well. So watched it within hours, not only was I done. I had known that the stories available just were not for me. Reskins of the same story trope with to many similar pieces just different actors. So within 3 hours had cancelled. Then 2 days later change to my card. And while yes it is now reversed the day the charge should have been made, I am out an extra 66 cents which isn’t bad. On principle it is though. Also the fact that they charged me for the next week, not only on a cancelled sub but 2 days into the week subscription. This is fraud in my opinion. If I could do negative rating I would. They should refund my initial for all the time on the phone with Apple and my card company etc.
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