Cloud VPN Status

Last Updated on 2024-09-24 by GREEN CODE NETWORK TECHNOLOGY LIMITED

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Common Cloud VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cloud VPN app on iOS and Android devices. Solve all Cloud VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cloud VPN iPhone Issues and Solutions

Cloud VPN iOS app crashes, not working, errors
Cloud VPN iOS app network issues
Cloud VPN on iOS has black/white screen

Cloud VPN Android App Issues and Solutions

Cloud VPN has errors/crashing/not working
Cloud VPN server network connectivity issues
Cloud VPN has black screen

Cloud VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cloud VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cloud VPN app crashes or not working on Iphone (iOS):

Close and restart the Cloud VPN app on iPhone
Update Cloud VPN app to the Latest Version for iOS
Uninstall and reinstall Cloud VPN iPhone app
Update your iPhone to the latest iOS version

Fix Cloud VPN on iPhone unable to connect to server/internet connection issues::

To resolve Cloud VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cloud VPN black/white screen (blank screen) on iPhone:

Follow the Cloud VPN iOS app troubleshooting guide Here →

Cloud VPN Android App Issues and Solutions

Fix Cloud VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cloud VPN app issues:

Force Stop the Cloud VPN App
1. On android, goto "Settings" » click Cloud VPN app. » click "Force Stop".

Update Cloud VPN to the latest version on PlayStore

Clear Cloud VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cloud VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cloud VPN.

Fix Cloud VPN unable to contact server/ Cloud VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cloud VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cloud VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cloud VPN on android.

Solve Cloud VPN black/white screens issue on Android:

Follow the Cloud VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GREEN CODE NETWORK TECHNOLOGY LIMITED, developers of Cloud VPN.

About this app

RainSpeed encrypts your Internet connection so that third parties can’t track your online activity, making it more secure than a typical proxy, make your Internet's safety and security, especially when you using public free Wi-Fi. Not need any configuration, just simply click one button, you can access the Internet securely and anonymously. It has easy-to-use pages, a lightweight size, and requires no login at all. It gives users a smooth experience.