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⚠️ Most reported problems ⚠️

Something else
63.6%

Connection
18.2%

Login
9.1%

Crashes
4.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of dotloop Problems 😠👌🔥

- Can't add bullets in the contracts when I need to list things out

- Editing fields on iphone or iPad is difficult

- Spell check is not included

- No activity indicator when pushing a doc to the app

- Can upload the same doc multiple times

- Account has another individual's personal and private documents and information

- App is not secure and has been hacked/breached/compromised

- Impossible to delete the account and docs

  14 Reported Issues: 😵🆘🛟🚨📢

Zulakha Mohammed
2024-10-31

customers cannot sign

Jonathan Bolding
2023-02-17

I recently purchased a newer Mac 2023 Mac book Air. Since that time after the recipient signs, the loop does not auto email back to us. this has now happened twice. We use my wife's account for simplicity: cbolding@redacted

Lori Z
2022-08-15

My docs won't open on my Android phone .. it was working in the beginning but its been going on for months. I uninstalled and re-installed and nothing just keeps spinning and reading "error"! What's up with this?

Larry Hendrixson
2022-07-08

Try to open docs on my cell phone I get a error message please retry It still won't open I tried everything

Bobbette Criss
2022-06-22

I can't get verification

Kimberlee Williams
2022-05-12

Keeps asking me to verify my email. I go to my email and still does the same thing. Need to sign my lease I need help and dont know what to do.

Angela Wilson
2022-04-30

Dotloop showing error. Need to get in asap!!! Going on for weeks!!!

Michelle Buckley
2022-04-25

Cannot open documents. Says error, retry? Nothing happens. U installed and reinstalled, still cannot open docs.

Lawrence Hamrick
2022-04-22

Keeps saying an error has occurred on my android phone. I need to sign some documents ASAP.

Taylor Emerson Walden
2022-04-20

Will not open documents. Says error has occurred

Christy Moore
2022-04-20

Been having problems all day today & yesterday. It will open the file but when I try to open a document attached to the file it says "An error has occurred click here to retry." This is only on my android phone not on my computer. I have removed the app and reinstalled. Problem still exsists. Help

Crystal Sutton
2022-04-19

App not working on my android device. Says error.... Please help get this fixed

Lynn Culver
2022-04-18

When I open a document on my android it says error.

Jill Vlasic
2022-04-16

On my android, it says click here to retry...not loading. On my computer..completely fine. Help please. Thx

Showing 1-14 of 14

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About this app

Use your device to easily add and assign signatures, initials, and other fields on-the-spot, or to sign documents with clients in person. this app for mobile is free to use for a limited number of loops.  Be there when opportunity knocks: create loops (collaborative workspaces) in seconds and keep transactions going by sharing documents from your device, whether from apps – like Dropbox – or office-provided templates or email.  If you sign up for a monthly or annual Premium membership through dotloop , your subscription will be charged to your credit card through your iTunes account at confirmation of purchase.  Millions of agents, brokers, and clients use this app for form creation, e-sign, transaction management, productivity tools, workflow automation, and analytics - all within a single end-to-end solution.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  With this app for mobile, access your transactions on any device, anytime, anywhere. * Featured in TechCrunch, Bloomberg, WSJ, and the cover of Entrepreneur Magazine.  You can manage your subscription and turn off auto-renew at any time from your iTunes account settings after purchase.  Receive instant notifications when signing is required, documents have been signed or shared, or any changes are made to your deal.  For full features, use dotloop to subscribe to this app Premium for $29. 99 monthly or $299. 99 annual billing.  Loops have all you need to collaborate in real-time, manage tasks, and track progress.  Membership will automatically renew unless canceled at least 24 hours before the end of your current period, and identify the cost of renewal.  this app is the leading online transaction and productivity optimization platform in real estate.  Questions, suggestions, comments, or bugs?  Email us at: support@this app.