ESign-In app not working? crashes or has problems?

ESign-In Status

Last Updated on 2020-12-18 by EPRO Safety Solutions

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26 User reports:
App has problems

User reports 26

⚠️ Most reported problems ⚠️

Crashes

92.3%

Not working

7.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common ESign-In Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ESign-In app on iOS and Android devices. Solve all ESign-In app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ESign-In iPhone Issues and Solutions

ESign-In iOS app crashes, not working, errors
ESign-In iOS app network issues
ESign-In on iOS has black/white screen

ESign-In Android App Issues and Solutions

ESign-In has errors/crashing/not working
ESign-In server network connectivity issues
ESign-In has black screen

ESign-In iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ESign-In app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ESign-In app crashes or not working on Iphone (iOS):

Close and restart the ESign-In app on iPhone
Update ESign-In app to the Latest Version for iOS
Uninstall and reinstall ESign-In iPhone app
Update your iPhone to the latest iOS version

Fix ESign-In on iPhone unable to connect to server/internet connection issues::

To resolve ESign-In network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ESign-In black/white screen (blank screen) on iPhone:

Follow the ESign-In iOS app troubleshooting guide Here →

ESign-In Android App Issues and Solutions

Fix ESign-In not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ESign-In app issues:

Force Stop the ESign-In App
1. On android, goto "Settings" » click ESign-In app. » click "Force Stop".

Update ESign-In to the latest version on PlayStore

Clear ESign-In App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ESign-In app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ESign-In.

Fix ESign-In unable to contact server/ ESign-In internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ESign-In » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ESign-In » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ESign-In on android.

Solve ESign-In black/white screens issue on Android:

Follow the ESign-In android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EPRO Safety Solutions, developers of ESign-In.

About this app

EPRO Safety Solutions, LLC created a system to collect real-time data with names, company name, the course title, and signature. Here is a new and efficient way to log and collect student data. This is a great way to assure accuracy with data and provide a reliable green alternative.