EndNote app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
66.7%

Crashes
33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of EndNote Problems 🔥

1) Moving a ref between groups is not intuitive on the iPad

2) App has continuously crashed whenever user markup the pdf and then try to then re-update/ upload the revised pdf onto online account

3) Photo/screen shot incorporation to a pdf as well as the AirDrop function are also crashing the system

4) Poor customer service

📋 2 Reported Issues:

C
C Kathleen Dorey 2022-09-15

EndNote cannot search PubMed. Checking on PubMed.com their website is working perfectly. My EndNote retrieves references from my library but is unable to search PubMed. My work is paralyzed without access to PubMed.

H
Howard 2022-05-17

If I try an import a citation from google scholar end note freezes. Some of my default folders are on network drives at my university and I am on vpn connecting in remotley. I have tried making styles folder filter and connection folders local to my machine but no difference Any help would be appreciated ?

Showing 1-2 of 2 reported issues:

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