BBO app not working? crashes or has problems?

BBO Status


I have a problem with BBO

Are you having issues? Select the issue you are having below and provide feedback to BBO.



⚠️ Most reported problems ⚠️
Login
41.3%

Not working
34.3%

Connection
6.3%

Something else
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
B
Bridge3960:

cant log in

B
Bob Fogle:

bridgebase keeps shutting down while I'm playing

📋 17 Reported Issues:

J
John Hargreaves 2024-02-07

BB wont open on ipad. Downloaded app several times!!! Loads but wont open!!!!

K
Katherine Byars 2023-08-29

My BBO site is completely blank. Please fix the problem. Thank you

R
REBECCA ROGERS 2023-08-10

USING CHROME ON WINDOWS PC --- CONNECTION FREEZES AFTER A BIT, THEN CONTINUALLY FOR THE REST OF THE GAME. HAVE TO LOG OFF AND BACK IN. WHAT WILL HELP?

B
Barbara Boisvert 2023-08-08

Cannot purchase BB$...keeps saying my name is incorrect

S
Sandra Slover 2023-08-06

I LOVE BridgeBase. It has helped me survive 2 major surgeries this year! However, lately I keep having connection problems. In the middle of a game it says ‘Retrying” and shuts down. I am playing on my IPad. What can I do? Thank you.

S
Sandy Thompson 2023-06-11

not responding

L
Leona Van Dam 2023-04-29

I keep crashing, very annoying

J
James Mabry 2023-03-13

When my wife and I are playing, the system will log us both off in the middle of play. We are getting a message that it is an internet problem. We have spoken to our internet provider and nothing is wrong on our end.

G
Gwenda Jocelyn 2023-01-29

At times my chat line freezes and I can’t chat to my partners. Why?

S
Susan Lewis Mortimer 2022-11-15

the robots have been making misleading bids

S
Susan Shinderman 2022-10-23

not able to change credit card or change password

C
Cynthia Spencer 2022-09-15

Today was the most exasperating day playing bridge. One of the players, Brenda Stone was knocked off at least 12 times. I started another table thinking it would improve if anything it was worse. Besides that, pop ups about future games interfere with the bidding and playing of the hand. What is going on, am I seeing the demise of future problems? If this continues, I personally am not enjoying this game. As captain, I lost total concentration on constantly reserving west for her only to get knocker off. Please let me know the reasons behind this dreadful day at bridge.

A
Arlene Keaton 2022-09-01

When playing online, the History after a hand does not load all 4 hands. Far left hand is only partial. Thank you

R
Ruth Kelrich 2022-07-24

how to fix bbo.

R
Ruth Kelrich 2022-07-24

service unavailable crach

J
John Solberg 2022-07-21

Playing 4 people in "casual" mode, and two of us got "kicked out" several times. We'd have to log out and then log in again. It made for a very uncomfortable time together. Why is that happening? How can it be avoided. (It's not the strength of the signals in this house!) HELP

C
Carmel Mullooly 2022-05-24

Whe I was playing BBO bridge last night my computer connection keeps cutting out every few minutes. Very fustrating for me and my partner including opposition. Can you please assist me as soon as possible.Thank you for a prompt reply Carmel

Showing 1-17 of 17 reported issues:

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