BBO Status
Are you having issues? Select the issue you are having below and provide feedback to BBO.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
cant log in
bridgebase keeps shutting down while I'm playing
📋 17 Reported Issues:
BB wont open on ipad. Downloaded app several times!!! Loads but wont open!!!!
My BBO site is completely blank. Please fix the problem. Thank you
USING CHROME ON WINDOWS PC --- CONNECTION FREEZES AFTER A BIT, THEN CONTINUALLY FOR THE REST OF THE GAME. HAVE TO LOG OFF AND BACK IN. WHAT WILL HELP?
Cannot purchase BB$...keeps saying my name is incorrect
I LOVE BridgeBase. It has helped me survive 2 major surgeries this year! However, lately I keep having connection problems. In the middle of a game it says ‘Retrying” and shuts down. I am playing on my IPad. What can I do? Thank you.
not responding
I keep crashing, very annoying
When my wife and I are playing, the system will log us both off in the middle of play. We are getting a message that it is an internet problem. We have spoken to our internet provider and nothing is wrong on our end.
At times my chat line freezes and I can’t chat to my partners. Why?
the robots have been making misleading bids
not able to change credit card or change password
Today was the most exasperating day playing bridge. One of the players, Brenda Stone was knocked off at least 12 times. I started another table thinking it would improve if anything it was worse. Besides that, pop ups about future games interfere with the bidding and playing of the hand. What is going on, am I seeing the demise of future problems? If this continues, I personally am not enjoying this game. As captain, I lost total concentration on constantly reserving west for her only to get knocker off. Please let me know the reasons behind this dreadful day at bridge.
When playing online, the History after a hand does not load all 4 hands. Far left hand is only partial. Thank you
how to fix bbo.
service unavailable crach
Playing 4 people in "casual" mode, and two of us got "kicked out" several times. We'd have to log out and then log in again. It made for a very uncomfortable time together. Why is that happening? How can it be avoided. (It's not the strength of the signals in this house!) HELP
Whe I was playing BBO bridge last night my computer connection keeps cutting out every few minutes. Very fustrating for me and my partner including opposition. Can you please assist me as soon as possible.Thank you for a prompt reply Carmel
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Developer: Bridge Base On Line, LLC
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Apr 25, 2025, 01:08 AMa user from Scottsdale, United States reported problems with BBO : Connection
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a user from Fréjus, France reported problems with BBO : Screen
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Apr 02, 2025, 02:03 AM
a user from Cary, United States reported problems with BBO : Crashes
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Mar 25, 2025, 05:57 PM
a user from Saskatoon, Canada reported problems with BBO : Crashes
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Feb 22, 2025, 11:37 PM
a user from Bar-le-Duc, France reported problems with BBO : Screen
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