CNEWS app not working? crashes or has problems?

CNEWS Status

Last Updated on 2024-10-25 by GROUPE CANAL+

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89 User reports:
App has problems

User reports 89

⚠️ Most reported problems ⚠️

Not working

77.5%

Screen

7.9%

Crashes

6.7%

5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of CNEWS Problems 😠👌🔥

- Video playback and live tv don’t work anymore

- No “star” rating option

- App crashes often

Have a Problem with CNEWS - Toute l'Actu en direct? Report Issue

Common CNEWS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CNEWS app on iOS and Android devices. Solve all CNEWS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CNEWS iPhone Issues and Solutions

CNEWS iOS app crashes, not working, errors
CNEWS iOS app network issues
CNEWS on iOS has black/white screen

CNEWS Android App Issues and Solutions

CNEWS has errors/crashing/not working
CNEWS server network connectivity issues
CNEWS has black screen

CNEWS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CNEWS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CNEWS app crashes or not working on Iphone (iOS):

Close and restart the CNEWS app on iPhone
Update CNEWS app to the Latest Version for iOS
Uninstall and reinstall CNEWS iPhone app
Update your iPhone to the latest iOS version

Fix CNEWS on iPhone unable to connect to server/internet connection issues::

To resolve CNEWS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CNEWS black/white screen (blank screen) on iPhone:

Follow the CNEWS iOS app troubleshooting guide Here →

CNEWS Android App Issues and Solutions

Fix CNEWS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CNEWS app issues:

Force Stop the CNEWS App
1. On android, goto "Settings" » click CNEWS app. » click "Force Stop".

Update CNEWS to the latest version on PlayStore

Clear CNEWS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CNEWS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CNEWS.

Fix CNEWS unable to contact server/ CNEWS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CNEWS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CNEWS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CNEWS on android.

Solve CNEWS black/white screens issue on Android:

Follow the CNEWS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GROUPE CANAL+, developers of CNEWS.

About this app

Avec this app, connectez-vous à l’information en temps réel à tout moment, depuis votre iPhone et votre iPad, en France et partout dans le monde.