DS cloud Reviews

by B3nny Boy

Bought the Synology NAS to backup my iPhone files as I ran out of space on iCloud (need to backup about 10,000 files).

Started by synchronizing my photos over WiFi via DS Cloud, but had to stop the process after 10 hours as needed to take my phone with me. DS Cloud did not resume the initial synchronization when I connected back to my WiFi, so only 3,000 files were backed up. Tried a few times and still no success. Unfortunately, I cannot leave my phone at home for 30+ hours to run the initial synchronization.

Can we please add the option to properly resume the initial sync? DS Photo has it, so would think it’s easy to replicate in DS Cloud. Without this feature, my Synology NAS is basically useless...

by Rafa-usa

Needs updates, if you’re relying on their work on the softwares (apps) don't buy it their product.

by @navigator69

Apple made it simple - just one app Files (iCloud) to get work on your files and access. And Photos for your media.
I hoped to get own Cloud on Synology NAS. And was trying to choose between Synology and QNAP. A lot of suggestions online that Synology like Apple and have great apps and easy. Well, not really....
Here we go Synology apps to work/access files: Drive, DS File, DS Cloud. And for your pics you get: Moments and DS Photo. Do you really need to get confused when and why to use that or another DS app to work on your files?? I need just one to make life easier.
Every time I have to open support ticket to get know which app better to use for my scenario.
Here what Synology replied: Drive when you need to access data which sync by Synology Drive Desktop. DS File is for File management not for access....DS Cloud to sync data iphone and Synology NAS and back. And, Moments vs DS Photo: online you can read forums that Moments will replace DS Photo. That’s why I started use Moments not DS Photo. But, when I asked Synology Support they advised that DS Photo for more advanced photography and Moments just to back up your pics....
Well, Synology why you make so complicated with your apps? Just make ONE for file management, ONE for media. But, one which will do everything you may need.
I went and check QNAP, and they actually have more close approach as Apple- less apps. They have one for files, and one for media. And all those app managent apps Drive, DS Files, DS Cloud -doesn’t sync between each other.
I guess, for Apple environment is better just to pay for iCloud storage and stick with it. Unless, Synology will listen and work on their apps.

by Synology Customer

This is the worst app I’ve seen in a while. Cloud Starion Server is pretty much garbage ... but DScloud stinks. Crappy functionality, connection is flakey. I mean, Are they hiring pizza delivery developers? WORST APP EVER

by ZeeJae

1. You cannot share files to/from other applications (others reviews have mentioned this too). For example if I want to copy a file to photos app, it is not possible.

2. I change password frequently. Changing password requires unlinking from the server and redo the setup. Very annoying - no option to change password

I think the developers of iPhone app have not given much thought to usability of DScloud.

by Evangelo-ca

…There no other update for DS Cloud in DScloud Store so I can’t use DScloud !!!

by Nusenyaw

When is an update coming?

by Matty-Bob

If you enable Touch ID within DScloud while using the iPhone XR, DScloud force closes indefinitely. Hasn’t been updated in 9 months. Feels like abandonware

by MTBPatriot

After setting up DScloud , it crashes on launch. Totally useless.

by Richempire

Updated 3 years ago. I guess those note editing apps are more important than a core app.

by JIS35

App looks dated, when are you guys going to make it iPhone 10 compatible? Let’s get with the times here!!!!

by AnnoyedLJD

There's no reason you need my GPS location even when DScloud isn't running

by Chuck-IV

It flat out doesn’t work because it hasn’t been updated in THREE(3) YEARS! It is a version mismatch to the server.

Really Synology? Came over from QNAP and am amazed at the neglect of some of your apps.

by Moose77x

App keeps saying app needs to be updated. Well don’t tell me, tell synology that their last update was 3 yrs ago and this does not work. They are approaching Western Digital levels of customer support.

by Steve Colen

I had high hopes for DScloud and service and it’s incredibly close, but the simple fact that all files need to sync to view makes DScloud pointless. Let me know when it works like Dropbox.

by JPY

Always crashes when launched. Uninstalling/reinstalling did not correct. Restarting also did not correct. Crashes immediately after launch.

by Brogar001

If you need to change your password then you have to unlink and re sync. Very inconvenient. The iPhone version also only allows you to link with local IP address. Good luck getting DScloud to sync if your local IP address changes. Again you will need to re sync from the start which is not convenient if you have a lot of files.

by Mo Bayou

All was near perfect until I got a device with Face ID and when that feature is enabled DS Cloud crashes upon start. That’s not the case for other DS apps, not sure why. Synology, please fix this ASAP. Thanks.

by Slavik Fursov

There is no way with DScloud to use native iOS annotation for synced images and PDF. Neither from DScloud , nor from Files.

by BJackson21!

I use DScloud to sync 1 share folder with documents I use on my tablet and computer. I love it! Everything is synced usually pretty fast and other apps have no issue getting a file from the cloud!

by Chika2011

Authorization does not work Face ID.