Dropbox: Files & Photo Storage Reviews

Dropbox: Files & Photo Storage Reviews

Published by on 2024-10-07

🏷️ About: Dropbox is a cloud storage app that allows users to upload, save, and transfer photos and files to the cloud. It offers advanced sharing features and the ability to access files from any device, anywhere. The app also includes features such as automatic photo and video uploads, offline access, file preview, large file sharing, document scanning, and computer backup with version history and file recovery. Dropbox offers a free trial of its Plus plan, which includes 2 TB of storage space, as well as additional features such as Dropbox Passwords, Dropbox Vault, and Dropbox Rewind. Existing Plus customers can upgrade to Dropbox Professional, which offers 3 TB of storage space and additional features such as watermarking, shared link controls, and account rewind up to 180 days.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
50.2%

👿🤬😠 Negative experience
39.1%

🙄💅🫥 Neutral
10.7%

~ from Justuseapp.com NLP analysis of 447,898 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Connects to Windows PC

- Allows for camera roll upload

- Allows for viewing of PDFs, Spreadsheets and Documents



Read 34 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

All files lost and not given a refund

2022-05-21

Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later!

I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to this app. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted this app the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!

One year no change

2022-06-22

A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full.
The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled.
Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different.
I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. this app is the most expensive storage app but don’t expect the most expensive quality.

Useless/not needed

2022-07-23

My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job.
This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is this app, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to this app that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......

It deleted my entire Desktop

2022-08-24

After a recent computer crash I had I was attempting to put things back to normal and reinstalled this app. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used Dropbox to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync.

I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.

App disables your account for no reason

2022-09-25

I have had this app for years and one day i tried to login and it suddenly says log back in again. I do it several times and it doesn’t work. After the 3rd try it disables my account. I try to go to support to write to them and it also gets disabled which makes it impossible to tell them what is going on.

You are voiceless if you get locked out. Then i go to Twitter and they don’t respond for days

I try to send them a message from a different this app and it says it has to be logged in from the same email you need help from which they have disabled.

I have been waiting for days and they have not emailed me back to solve the issues. I will call my legal team soon. They are horrible at helping you when you are stuck and no phone number to call. On top of that they keep charging me every month. I recommend working with a service that can be reached In crisis. Even if you have the plus account you cannot reach them unless you are logged in but if you are locked out how are you supposed to get through ??? They will say send us an email from the same account that you are locked out from but you cannot because they do mot accept outgoing emails. The staff is untrained and you can lose all your data. My legal team is ready to bash them for there shameful ways

Very low grade system. I lost so much money losing access to my files these days.

Horrible.

Needs bugs worked out

2022-10-26

Hello,
I depend on this app for my personal and Business data back up and I have an iPhone 11 with all of the latest iOS and software, however the this app app from the AppStore will not upload my photos! Even when I’m on a Wi-Fi connection at 50+ Mbps upload speeds, it is not enough for me to get my photos and videos uploaded which is a bug in Dropbox surely. If I literally watch it upload, it is so slow that it takes minutes for a simple photo to upload and if I walk away from my phone (even with the screen on) it just stops uploading and is on the same file/photo when I come back to it, sometimes up to an hour later. It’s like when my phone is sitting still it won’t upload photos, which I’m sure is some sort of a bug with Dropbox that is tied to some sort of sensor on my iphone. Something that needs to be investigated and resolved because given that I have the this app business enterprise premium plan I should be able to upload photos or someone should respond to my support tickets and help me resolve this issue which I have recorded exactly as I’ve stated on video. And I've never had a reply for support beyond an initial email.

I really wanted to like Dropbox

2022-11-27

This is a review on this app in general. I wanted to use this app to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe this app just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat this app like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the this app website don’t solve my problems, even if it’s only 4 simple steps.

I don’t understand—I thought this app was a large and reputable company used by professionals. I’m using this app for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.

Horrible Background Battery Usage

2022-12-28

I really love Dropbox and it gives me the ability to share my files between my iPad and my desktop computer easily. I originially got this app because Google Drive was draining my battery by constantly running in the background. Well, my battery has been draining again over time by almost 30% or more at times. I checked my battery usage and this app was running in the background for 7 hours straight. Why? I looked up the issue, and someone mentioned the only way to fix it was to disable it in the File app on my device, but I don’t want to do that, because sometimes I do need to access things from that app, or move things that way. I understand that it checks the folder in Files and makes sure everything is synced to the actual this app app, but 7 hours? There’s also an issue where if I upload items to this app within Dropbox , if I close Dropbox , it stops uploading. I have to have Dropbox open for it to finish uploading. I’ve never had to deal with that before. Not sure if these are Apple issues or this app issues. I hope there’s another fix for it though, because I shouldn’t be going to sleep with my iPad at 100% and waking up to it already down to 70%. I guess I will do the temporary fix in files for now, unless I find another cloud service that doesn’t drain my battery all day.

So much potential, very buggy

2023-01-29

I’ve been using Dropbox daily for work, for over a year now.

Every single time I create a folder and select upload photos, I will be scrolling on my camera roll and it if I’m not actively clicking photos right off the bat, it freezes and jumps to the start of my camera roll (I have 20k photos in my camera roll, going back to 2017). The only way to avoid this is by clicking upload photos, and immediately start rapidly tapping random photos until it unfreezes. I have always updated Dropbox , and it’s done this on more than one iPhone. Still happening on my 12 Pro.

2nd issue that just started happening: I name every folder by date. Suddenly almost all my folders are out of order. They randomly just start not being organized by date as I scroll down. I make sure to select “sort by date modified” and it does nothing. No matter what I sort by, nothing changes in the order. It’s becoming very frustrating as I rely on Dropbox for work. I’m confused by all the positive reviews because my experience has been this for several months now.

Good features, horrible customer service

2023-03-02

I’ve used this app for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase this app, do it on their site and not via Dropbox Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.

Tell me one, do another

2023-03-31

Edit: Oh my gosh they actually updated Dropbox update description!
End.

I go into Dropbox to make sure my photos are updating All good, but says I have an update and I need to update Dropbox 🤔click a button that takes me to Dropbox Store I go to Dropbox Store and it says that it's updated and it has a button to open Dropbox which takes be back, recursion loop. on top of that background updating has also stopped working so my phone has had to stay on for a week without going to sleep or the screen going off for it to finish uploading a rather large video it also seems like it took really long granted part of that's the "high speed" Internet. of course it doesn't help that apple's new update that was just shipped refuses to install even though it's already downloaded so I need to get everything synced so I can back up and do it on the computer. Yes my perfectly good phone got ridiculously slow "after I got notified"!!!! and the notification crashes and settings, update crashs. Oh and if there was an DB update it wouldn't tell me what was updated because that would be under NDA.

Great for Storage

2023-05-02

I use this app to store all my files I do not want to loose. I have photos, genealogy, health files, expenses, receipts, contracts, and so much more.
Unfortunately, I find myself fighting with the program all the time. When upgrades are made, I find there is a glitch of some sort. Once I was notified I needed to backup my files. In the process of doing this, I lost them all. 3 years worth of data! There were no directions for backing up. There was no access on how to recover from old backups anywhere. These things should be clearly outlined in a manual, if there is one. The other thing I hate is that if you transfer files in or out of this app, you have to do it one file at a time. You can’t transfer multiple files or a folder of files to this app. Also you can no longer get to things like print or move a file to editing program (Word) without first clicking on “share” to find those options. Why the need to double click for these options? Other options are available with a single click but I don’t use those things. Ok, I have more but will stop now. I do like the program and still use it. Not so much on my phone due to the above complaints. Just wanted to let others know what life is like using the program.

One last thing

2023-06-02

I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to Dropbox . I download audio files on this app and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the Dropbox , and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I'd definitely have less distractions when I do my work.

Working great, one irksome “feature”

2023-07-04

I don’t understand all the problems people describe. My experience with this app has been great, with it being very reliable. In one respect it’s even better than iCloud for saving a PDF opened from a website. I can save it directly to this app, but I cannot save it directly to an iCloud folder. Nice.

The one annoying feature is with setting up a new account on a computer and this app assuming that the user wants to have files saved solely in the cloud. That default setting isn’t immediately obvious and caused me and others to being unable to access files while traveling. Moreover, figuring out how to turn that setting off was not obvious and difficult to find. Easy to change once found, but it required some digging.

The user’s preference for local verses cloud storage should be the first thing asked during a set up, and a description of how to change it should be provided right there during set up.

Great app except...

2023-08-04

Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload.

The main problem I have with Dropbox is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use this app a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!

Not working correctly! HELP! /Thanks 4 fixing

2023-09-05

I’ve been using this app on my iPhones since 2013. It always worked great until this past month. I use this app for my camera roll upload on my iPhone. My windows PC is connected to this app also since 2013, so I can copy my camera roll photos from this app onto my computer. For the past month the only upload that this app is taking from my camera roll is the videos I record. For some reason this app is not recognizing any photos that I take that are in my camera roll. Can you Please help fix this! Thank you.
👍“”THANKS 4THE EMAIL & THANKS 4 FIXING 😊! I did what you said about clearing the apps cache. And the photos work now. And also thank you for taking the time to email me and tell me what I needed to do. I really appreciate you caring enough to let me know. Thank you again😊””

Now Requires App Subscriptions

2023-10-07

After years of being able to view PDFs, Spreadsheets and Documents, Dropbox now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” Dropbox has become useless and only gets one star as Apple won’t allow zero.

Edit to Response to Developer’s Reply:
I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks!

Response to Developer’s Reply:
Your reply is demonstrably false. Despite the indications in your help link, Dropbox stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to this app and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.

Great App but very unstable after update

2023-11-07

I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using this app for years. I agree that the updates have had no added value other than adding additional steps.

When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from this app to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow.

Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been.

Lastly, I had disconnected any auto uploads or syncing to this app from the start, yet there is an album again called this app with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with this app because I like having control of it.

I gave you 5 stars because I use this app every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.

Scary! Shared link - My recipient has access to my Dropbox account

2023-12-09

Hi.

I have been using this app for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*.

But something SCARY happened to me today.

It goes like this.....

Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your this app Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from this app in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my this app, though I'm signed out. To confirm that I launched my this app app but it asks me to login.

Finally. I took down ALL my files and transferred them to my iCloudrive . My this app account is empty now!

Anyway. I think this is a big security issue.

For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone.

please help.

thanks

Thank Goodness for Dropbox!

2024-01-09

I’ve been using Dropbox for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install this app as part of setting up any new device.
About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein.
Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious.
Fortunately, I have this app and all my photos upload automatically.

Deleted all my photos

2024-11-14

I received emails from this app saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed.
Your data is not safe on this site, especially with the free version. this app, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site.
Two words: Google Drive
Bye this app.

Picture & Video upload is broken

2024-11-14

Picture & video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don't you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says 'continue anyway'. And if the phone is already charging I don't see why that matters? I can't upload a SINGLE picture? Really? Why does this app decide when I can or can't upload pics?

This used to be a great app but recently it's falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc.

Please fix Dropbox ! I've been a long time customer but I'm finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.

Garbage for how much everyone is using this service

2024-11-14

My buddy has been trying to send me links on this app for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned this app is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by this app yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care.
I will pretty much avoid this app as much as possible and look for another file sharing service like you should too !!!!

🚫 Not upgrading

2024-11-14

After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises.

I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔

this app appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me.

Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄

Never liked Dropbox and still don’t

2024-11-14

Dropbox is confusing and hard to use. A friend sent me a this app link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download Dropbox ,” which I had already done. I clocked the latter option, and it just brought me to Dropbox Store. When I clicked open no notice appeared about the download; it just took me to Dropbox . As far as I can tell there’s no way to search through emails or Facebook messenger from the this app app to download the link.

I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with this app, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.

Too much money for notta lotta “service”

2024-11-14

After the recent update, this app stopped working properly for camera-roll upload on my iPad. Their solution? Remove Dropbox , forget the network, fully restart the iPad, re-connect to the network, and re-install Dropbox . Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that's rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version.

For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup.

Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from this app again, even though all I did was remove the USB plug from the old machine to the new.

Good job, this app. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected.

I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.

Great except keeps losing recent files

2024-11-14

99% of the time when I used Dropbox, it is to do something with one of the three or four files I have most recently edited. For some reason Dropbox keeps losing track of those, which makes it take much longer to use. Last time it was because they forced this app paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list.

For bonus points they say it’s easy to contact them if you have problems about Dropbox . It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device Dropbox is running on, using safari, the default and dominant browser. Ridiculous.

The love is gone...

2024-11-14

I used to love this app. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file this app doesn't recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget this app altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.

Not worth the hassle if your expecting to store things long term

2024-11-14

This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with Dropbox and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️

Music Player?

2024-11-14

I’ve been using this app for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with Dropbox besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!

Good For The Most Part

2024-11-14

It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!

Five stars for completely disappointing me!!

2024-11-14

I’ve had Dropbox for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend Dropbox!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!

Stop changing stuff!

2024-11-14

Why do you guys constantly insist on changing the whole interface of Dropbox ? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate Dropbox , just hate the constant changes to the overall look of Dropbox that honestly seem more like a step backward than forward.

Connect A computer

2024-11-14

Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use Dropbox on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps!

I’ve been using this app for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in this app. I hide it but it comes back... All good tho!



Is Dropbox Safe? 🤗🙏


Yes. Dropbox: Files & Photo Storage is very safe to use. This is based on our NLP (Natural language processing) analysis of over 447,898 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Dropbox Is 56.2/100.


Is Dropbox Legit? 💯


Yes. Dropbox: Files & Photo Storage is a totally legit app. This conclusion was arrived at by running over 447,898 Dropbox: Files & Photo Storage User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dropbox Is 68.2/100..


Is Dropbox: Files & Photo Storage not working? 🚨


Dropbox: Files & Photo Storage works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Dropbox Plus - Monthly $11.99
Dropbox Plus - Monthly $11.99
Dropbox Professional - Monthly $19.99
Dropbox Plus - Monthly $11.99
Dropbox Plus - Annual $119.99
Dropbox Plus - Annual $119.99
Dropbox Plus - Annual $119.99
Dropbox Professional - Monthly $19.99
Dropbox Family - Monthly $19.99
Dropbox Plus - Monthly $11.99


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Features

- Automatic photo and video uploads from camera roll

- Access to files offline

- Preview of over 175 different file types

- Large file sharing with link copying and pasting

- Document scanning and transformation into high-quality PDFs

- Computer backup with version history and file recovery

- Free trial of Dropbox Plus plan with 2 TB of storage space

- Additional features with Dropbox Plus plan, including Dropbox Passwords, Dropbox Vault, and Dropbox Rewind

- Upgrade to Dropbox Professional with 3 TB of storage space and additional features such as watermarking, shared link controls, and account rewind up to 180 days

- Secure cloud solutions trusted by Fortune 500 companies

- Available on multiple devices and platforms

- Subscription-based with monthly or yearly renewals

- Manage and cancel subscriptions through iTunes account settings.

  Customer Service/Support
Developer:
Dropbox


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