Box: The Content Cloud Reviews

by Mytw0b1ts

After Tuesdays iPad announcement, I’ve been thinking more and more about why I stray towards a laptop instead of my iPad. Apps like this app are exactly why — simple things like I can’t select more than one file at once to AirDrop. When trying to transfer from Mac back into this app on iPad the transfer shows as In Progress but yet after an hour it still sits at 0% completed. Apps are supposed to change the way we work (and at that hopefully for the better, more productive and easier) and yet Box makes me ponder why my company went with this app instead of OneDrive or Dropbox because this is not ready for prime time and its been out for some time, sadly. More recently trying to mark items as favorites I’ll be in the folder and it produces an error that the item no longer exists - the item that’s in the folder that I’m currently in and trying to make as a favorite?! Force closing, logging out logging in etc doesn’t fix it.

by Pklee

We used to like this app. But all good will has been destroyed in the past two months by the absolute lack of support to solve very, very serious syncing problems. I have an open ticket with no resolution to my problem. After weeks of asking for more help I have been shunted to a specialist who gives me an unclear set of instructions that I fear will destroy my data. I asked for a phone call but I have received no response in writing or by phone. Very, very disturbing. No amount of pleading will get you a real live person to help you solve syncing problems. We pay monthly for five users but that seems to buy us nothing.

Somebody at the very top of this organization isn’t hearing or doesn’t care that their support system is not working! Too bad they used to be a good company.

by FWol

Recently, this app added a feature that allowed you to open a this app Word document in Word so you could edit the document in addition to viewing it. Before that change, you had to go to Word and go through a process of adding this app access to Word, and then, within the Word application open up a this app file. Very unsatisfying and it was greatly helpful when this app added the feature that allows you to open and edit a Word document while in this app.

Regrettably, this feature has mysteriously disappeared from the IOS iPad application. The removal of this feature, coupled with the still horribly slow (after all these years of hoping they would improve the performance) speed of the this app synchronization on the Windows PC, have permanently soured me on this app. All hype and vastly inferior to One Drive, Dropbox and Google Drive.

by Cjb3270

We’ve used this app for years now. But I’ve noticed its not keeping up with tech changes other cloud drives are. Can’t play videos even after updating Box . It just says “preview image unavailable.” When I play songs or audiobooks, it doesn’t remember where you left off, in the event you need to switch apps temporarily. There are no playlist options I can use to add files to, to play them once the current file is done and automatically start the next one in a different this app folder. Also, when listening to an audio file, this app has the slider but doesn’t have the rewind or fast forward 10, 15, or 30 seconds buttons. Instead we need to manually slide back in case we need to listen to something again real quick. Well, what about if you’re in the car? It’s a pain. And worse yet, Box is always either crashing or taking too long to load the next file. Sorry this app but we need to part ways. I’ve found better now.

by Ladylonglocks

Why do I have to keep renaming files because this app reverses my file name changes? This has been going on for weeks and happens several times a day. I initially thought it was related to reordering after a file deletion but that does not appear to be the case. No change to process seems to correct the problem. Please fix your annoying and time wasting bug.

5 Years ago:
I use this app every day to move my art between computers and devices. The web page end of Box has been unusable for days, which makes the entire thing unusable. Please be responsible and test your changes before you make them public, this has gone on long enough.

by Blender651

The old app used to be stable and useful, but has recently lost two critical features. 1) the button for accessing bookmarks in PDF documents is just GONE. For large PDF documents in my business, this is a big loss. And 2) The offline docs require constant syncing, pretty much invalidating the usefulness of the feature. It’s also really hard to find the offline docs, which used to have their own main tab. Box has also been very unstable compared to previous versions. Not sure what happened with the developer team, but this version is a big step backward.

by Bozzman70

I love this service and what it can do for artists and clients alike... however, whatever your compression algorithm is doing to the audio is making this service very hard to continue to use. I upload 24bit 48kHz quick times to clients to approve my mixes, and I always tell them to download the files to their computers, and the audio playback is poor. Your program is making audio sound like an MP3 from the 90s! Swimmy and muffled highs, comb-filtering at times with random frequencies.

I have read many complaints about this service from many other users about the audio, and after testing this personally, they are correct... your audio compression needs to be fixed / updated.

by Debford1

When I first downloaded this app I loved it. Then all the sudden it was making me have to sign in every time with the keypad I had it set for my fingerprint sign it. Then all the sudden I started noticing my phone‘s battery was being drained drastically. Thought maybe it was another program I had installed so I uninstalled the other program, and no the battery still kept draining. My husband had installed this app on his iPad Pro and on his phone also and he noticed his battery going down fast. Unfortunately we had to uninstall this app from our tablets and phones I really like the concept of Box and I hope that you can get this fixed it is a great app and would love to use it.

by Joshua Briscoe

The this app app works, and for 90% of the uses, it’s great. I don’t understand why it lacks the full functionality of the website though. Two features would make this a five star review: being able to download multiple files from this app (as it is right now, you have to open each file and “share” it to download it individually), and being able to save bookmarks/links. Since I use an iPad as my primary computer, I can’t even open the this app website - it automatically redirects to Box . So if I have to do either of these two things, I have to use another machine. Thankfully I can batch both of these processes, but it’s definitely a drawback if you do them frequently.

by Rsherpa55

free access.
Using this you can see your downloaded files lined up with paper touch stylus that gives the feeling of paper when u turn it i.e when from 1 page to another.
Logging into ur google or Microsoft account, after u link ur account with this app, u can enjoy any documents sent you via email. It makes it super convenient to use it.
Worth a try if you are looking to properly manage ur downloaded files (heavy size mainly).

by Ron750

I’m 63 snd suffer from Upgrade Fatigue. Just when I figure out how my Iphone works, they upgrade everything and I have to start over.

So I’m pretty resistant to using new Apps, which usually adds new ways to torture me. I recently received a PowerPoint presentation that required me to download this app, and I love it. Very intuitive and easy to use. With IOS 13, it’s easy to turn a web article into a PDF, and store it in this app. Usually with IOS, I can never find my downloads. So Thank you for Box.

by ZUMiller

Don’t be fooled! this app is way better than Dropbox. It works exactly how it should: it’s easy to organize and manage files. As a musician I love that it will play audio files in sequence, making it possible to make a mixtape or sequence songs and share. Great for hearing rough mixes on the go and sending them around. After trying SoundCloud, Dropbox, google Drive and others this is BY FAR the best. It doesn’t do any cute crap with the interface or try to curate your files; you can organize them exactly as you want. Plus it’s affordable. Fantastic job, this app people!

by Luvdetroit

I received my records timely and all items as promised. So far they’ve been available for me to view anytime I need in Box which I greatly appreciate. I haven’t had time to move them to a thumb drive. I’m not sure how long they’ll be available in the this app app. I couldn’t remember my password when first logging in and the support staff was extremely prompt, professional and helpful when I sent a message asking for help. I recommend Box for this reason and ease of use. 🙂

by Big_sloop_johnb

Remember “web 2.0” and all that talk about a killer app that would arrive from on high and change your life? It never happened, well, not until now. If you have any more than a few files to manage, prepare for the arrival of the messiah and for your life to change. this app is the killer app you were promised. Now repent, you Dropbox savages, there is and can be only 1 true this app, and this is it!

by DonutSprinkles

I have used this app for a number of years now. I have always found even the free version to be useful from a personal standpoint. Also, my company has a paid account. I recently attended a webinar and found a lot of tips and new functionality to be very informative. Last night I needed to share some rather large files. They were easy to upload with “drag & drop” and simple to organize in folders. this app Rocks!

by Ypolak

i use this app app along with goodreader. goodreader allows me to do all the fancy stuff and interact with the other apps on my ipad while using this app as a depository for my data. this app app is great for adding, deleting and backing up files. if you want all the full features of this app then use the browser not Box . most of the complaints seem to revolve around trying to get this app to do more than intended. as far as battery drain that one user complained about i have no idea what they are talking about since i have never had this problem. this app allow user to stay logged in all the time so again not sure what this user is complaining about. i have used dropbox but switched to this app as i find it much easier to use. although dropbox does integrate with many more apps. for people using apple products this should not be a big problem since almost all of these apps also integrate with icloud.

by Chalapathi

I really wish this app app and service was at least 10% of what google drive offers. Box for iPhone is very user unfriendly and Box on Mac is useless. As an example, when I am syncing files in Mac with this app, there’s no status indicator nor a way to pause sync - amazing how google supports such features. Moreover, there’s no way to pick and chose what folders I want synced on my Mac - I have 3 Mac that use from time to time and each for different purpose. this app just dumps al folders to every Mac - google drive handles this feature amazingly well. Useless for me so far

by Luvsevrything

The this app app used to be great. Now, not only is there an annoying sidebar overlay that randomly shows up, my files are basically inaccessible. Same issue everyone else seems to be having. Box freezes after looking at a page or two, it takes forever to load pages, it’s a mess. And it does this on PDFs I have marked as available offline which, you’d think, would make access faster! Nope, not unless I turn wi-fi off on my device. Also, it’s slaughtering my battery life.

by SolidRate

I chose this app over a competing service because of the great file preview it offered: instead of relying on iOS's builtin preview, it makes a PDF in the cloud and displays that, so you can see your document exactly as it appears in its native app. It even does ODT files! Markdown preview was another great addition and worked for a couple of years, but for the last several months, I have gotten a blank popup every time I tap on a Markdown file. I reported this in the this app forums, but got not reply. So you only get 4 stars until this is fixed.

by Rod Regas

I’ve been using this app for a couple of years now as a way to share music files in production for musicians on the go, originally to let them listen to concept songs between gigs. Once the pandemic hit I was glad we had the infrastructure in place to support all the phases of the pre and post production cycles so we could keep moving with developing original tunes, our new way of getting things done! Thank you this app for making this possible.

by MotoXJ

The this app app used to be great. Nice, simple interface that made flipping through files easy. Now it's a mess, with slow, sometimes totally unresponsive controls and a stupid auto hiding toolbar that has exactly zero buttons that I would want there. Why did useless control panel get added instead of actually useful controls based on the filetype? You know, like most modern file managers and almost every other cloud storage app does?
I don't need quick controls for sharing and adding to favorites, I certainly don't want them on a bar at the bottom that looks ridiculous and slows down Box while it tries to decide if it should hide itself or not.
Complete dumpster fire of a UI.

by Josh Bx

Now with this new Bold font, i don’t like it at all!
I thought it was some kind of error but seems like it’s not. Before you can scroll through your entire library quickly , now you just see some of you files when you open Box and have to search more. Just seemed like it was much quicker to scroll before, with your thumb you can just find stuff quickly like you were reading a e- book . Now it looks clumsy. Not happy with this look at all. Hard to complain when your getting 10 free gigs but i really wish they went back to the original that I had not long ago. I didn’t do any update, so not sure how this happened. Perhaps my phone did an automatic update. I have the iphone x. Not sure if it’s just my version of phone but I doubt it. :(

by Yodle_odler

I’ve been using Box and service for over five years. The service is great except for one huge flaw. I have to submit Help tickets about 3-4 times per week so the this app team can run a script to display accurate storage counts. Otherwise I’m locked out of any further uploads. Even if I delete files the total storage number does not change. This seems like such a core function for a file storage company and it should work. The this app teams automated response hasn’t changed in five years. “This is a long term goal for our engineering team.” How much longer should I wait???

by Piranhadig

Great app for initiating workflow but cuts short for us in the music world. In short, DISCO picks up where you guys leave off. Neither do what I need so I have to spend twice the money in both subscriptions to get results. Would be nice to have everything in one app. Easy access to metadata and a better format for inputting that into songs. (metadata inputting, aiff to mp3 conversion, additional data input without losing original download link, applying a graphic - I.e. jpg - to the metadata). Your dt application is fantastic and love the cloud sync so I’m current on all 3 of my computers in various locations.

by Marco Polo Mint

Since I decided to consolidate most of my digital life into this app, it means I’m also using it to view word docs, PDFs, and even listen to music. It doesn’t have the finer features of dedicated viewers or players but it does a decent job through previewing the files.

Ideally some form of markup or notation within pdf docs could be saved for collaboration and future reference, that would be a hugely useful addition. But I love having access to my archives of documents, music, photos etc all within the same app.

by Excellent714

This is clearly the best cloud app of all. I have paid cloud apps with a tb each that don’t work. One Drive stinks. Dropbox is even worse. They have data that I need. Well they are supposed to have my data. Occasionally I see files saved to those appear on the cloud app. Takes weeks at times. The only app I can save files to on my computer and be sure when I look on my iPhone and see them is this app. That is what I need.

by ChelaGlez

I used to have Dropbox, and when Dropbox did an update, my password stopped working. I never changed it, and I was not able to get any support from them! I lost a LOT of photos and documents.
this app is great for businesses too. Our business provided us with an account, which is where I was able to transfer many files when I moved across the country!