ZOOM Cloud Meetings Reviews

• 
  By wife’s tech support

  Works well

  I have been using it for a few years and it has always worked well. screen sharing, drawing on shared screen, audio only vs audio and video, etc all work well. The only thing I wish it does better is power consumption of Bluetooth earpieces like AirPods. Usually I can go for 4-5 hours on my AirPods when listening but if I am on zoom (or google hangout) even if I am on mute the whole time I drain the battery after about and a half. You would think the app can be a bit smarter about being on mute and switch to the listening-only mode and turnoff microphone. I understand the microphone can be draining the battery and it may cause temporary interruption or delay when switching mode but I think if you make it an option for the user then many of them such as myself would gladly accept this trade off for not having to replace our Bluetooth earpiece 1.5 hours into our conference call.

• 
  By tieerob

  A disaster

  I had to use this app for a job interview last week, and it did not work well. I had set everything up in advance, practicing with my iPad, my MacBook and my iPhone, just to be safe. The 20 minute call was supposed to be at 1:10, so I pressed the connect button at 1:09 and got a screen that said “launching”. Three minutes later it still said launching “. So I disconnected and tried again - and get “launching”. Now I’m five minutes late for the 20 minute interview. So I switch to my iPhone which makes the connection instantly, but I only see video for the first few seconds of the call, and the audio is only at the minimum level with no option to make it louder. The black screen kept switching back and forth to one with a green icon of a telephone, still with very minimal sound. So I spent the last 12 minutes of what was supposed to be a 20 minute interview across the country with no video and the need to keep repeating questions back to the search committee because I couldn’t hear them. I may not have gotten this job anyway, but using the Zoom app certainly eliminated any possibility of me being considered for the job.

• 
  By Eddie Corbo

  Horrible Audio... Horrible

  I’m blown away at how many people say they think the audio is good. Technically, the audio is crap. If you look it up it is one-third the quality of a normal mp3. That is literally the same quality as a payphone. On top of that, they add effects to remove the background noise. This actually makes your voice sound worse, not better. By removing any noise, it also removes parts of your voice that make it sound clear. In fact, the only real time you want to remove background noise is when there’s lots of noise happening in the background. Like at a baseball game, or a crowded street. But if you’re having a conference in those environments, you shouldn’t be in a conference. Instead, Zoom places all the attention on that possible situation, killing the clarity for the situations where most people use Zoom: In a quiet office. Zoom. Please, please, please improve the audio quality. You advertise HD Voice, but the quality is abhorrent and unlistenable. You are doing your customers a disservice. Otherwise, it’s a great app.

• 
  By Greeknurse

  Extremely reliable, consistent, never an issue during a webinar

  I highly recommend ZOOM. I’m connected @ lightning speed- within 10 seconds. It’s the most reliable & user-friendly meeting platform I’ve utilized (I’ve utilized so many). It’s very user-friendly as a presenter & attendee. It’s very seamless to transfer your presentation from your iPad, laptop or computer. The HD visual clarity, outstanding sound & volume are to be commended. I did note a few comments regarding issues with these aspects. It seems like those issues could possibly be related to something on the user’s system. I’m very impressed that ZOOM’s Developer Team responds to their user’s issues & reaches out directly to the end users to resolve the issue(s).

• 
  By ArtieFufkin10

  Poorly Executed

  In theory this app and service is a great idea but in practice the execution horrible and is completely unreliable. I’m a mobile developer and in many situations My colleagues and I are forced to use Zoom to run our product demos. Since we are demoing our apps we want to screen share the app as we would do with any Air Play technology. That’s where this falls apart. As a straight Air Play replacement, this tech is a huge fail. Connections constantly drop and there is an unbearable amount of latency between the presenting and display devices. You’re way better off using a regular old Apple TV which is steady and reliable. Trying to use the mobile app while joining a meeting is another nightmare. The mobile app cannot maintain connection as people are joining and leaving the call. We’ve tested in different rooms with above average network quality and the ceiling seems to be “average performance at best”. So where does this leave us? With botched demos that frustrate developers and audience members. Nothing is worse than being unable to show off work you’re proud of because your presentation equipment is letting you down. For our org it might be too late as our company has bought in 100% into this tech which is probably way more complicated and complex than a standard Apple TV set up and nowhere near as reliable. If you have a chance to avoid this, please do so.

• 
  By OtTieTX

  Worst site ever

  Zoom has deleted my account for so called violation of policy or use. I sent correspondence and have yet to get any response. I asked for some sort of evidence or proof and from what source(s) it was obtained. All contacts and files chat room history and information on the account is inaccessible and I assume has been deleted. This is an arbitrary way of cleaning up their act I suppose, however after reading the policy and rules of use I have to disagree with their findings until shown proof of exactly what violation and what rule. Where did they obtain it. Were my personal files and information reviewed? Is there any necessary permissions I gave when signing up and agreeing to said policy? Apparently this company or app developer can pick and choose freedom of choice speech and expression as they see fit and are going about forcing a standard or self interpreted level of freedom on their customers. Who do actually pay to use the app/site! Let’s see if I’ll get a response!

• 
  By illaVilla

  Zoom continues to perform

  I am self-employed and work online with clients. I have been able to travel all over the world and keep my same client schedule because of Zoom. Their platform allows me to have remote access in order to help clients with tech or something project specific in their computer. I find the platform stable for large groups. I love all the details and thought put into how users have different needs to put participants into private side groups, share files, mark up the presentation screen. I am really happy with how Zoom thinks of user needs based on an ever-evolving online work environment. Fan for life!!!!

• 
  By Raj_Bose

  Good but needs some improvements

  Overall this is a very useful tool. I have no issue with the audio or video quality during most meetings. I do think though that there are some areas where there could be some improvements. For example it is still not possible to initiate a audio only call without having to login to the app. Sometimes I just want to have a quick conference call I don’t want to go through the hassle of getting into the app to start a meeting and then waiting for people to join. Another thing that I found is that it is quite slow on my iPhone 7 Plus running iOS 11. Is this a known issue? Sometimes it takes forever to get the audio settings up so that I can dial in via phone and I’m just hanging there. Please help!

• 
  By Teddy the singer

  Worst presentation app ever.

  Over 500K customers huh? Is that how many people downloaded the app and then uninstalled due to it restarting their phone or iPad or whatever device they are using, also, it not functioning right, crashing, making other apps crash while you try to present, etc? Also, if over 500K customers use it business-wise, why are there barely any ratings? I have a pretty good idea as to why there is less than 1K reviews. They were of the truth. Please do not waste your time with this app. Keep searching, because if you use this app, your device will most likely have some issues after using it. Personal Experience: I downloaded this app yesterday to confer with some friends and they experienced issues with it, as well as I did. I experienced the issues above and they did as well. So, nice app if you’re looking for your device to be messed with by this app.

• 
  By Bobalatate

  Wish it had better CarPlay support

  I use this app all the time to take conference calls at home and the office. I often need to take these calls from the car as well. Zoom has a nice “safe driving mode” feature that lets you “tap to talk” if you dock your phone while you drive. I recently got a new car with CarPlay, and was surprised that the Zoom app icon in CarPlay doesn’t work the same way. Instead, when you launch Zoom from the dash, it launches a voice prompt asking who you want to call. It’s a worthless feature. I would much rather see a list of scheduled meetings. Once a meeting is launched, it should work just like the “safe driving mode” on the phone and let you mute, hang up, etc.

• 
  By TerraMarin

  Far superior to the alternatives!

  As a high-level software engineer at a large tech company (typically considered synonymous with databases) and a full-time remote worker for the last six-plus years, I have used all the players in the “online meeting/collaboration” space; and let me tell you: Zoom blows them ALL out of the water! We use it at my company for all scheduled meetings, plus for ad hoc meetings even when we are in the same building. It is just that much more convenient than walking over to someone’s office (or desk, in open-plan facilities). I can just IM someone (or DM, in Slack) saying “got a src to talk?” Followed by my personal Zoom URL; and boom, we are good to go!

• 
  By RevKevSr

  The BEST!

  I work as a distributed employee (read: remote) and have had a team of distributed staff for over 6 years. We have tried other major conference software and found Zoom to be superior in every way. Audio, video, screen sharing, remote access, etc. With Zoom you feel a real part of a team and the ability to stay connected as if at the main physical location. Even is a person has a slower connection that makes the video signal uneven, the audio is always synced perfectly and allows for uninterrupted discussion. We’re never going back to those other programs!

• 
  By EC Rio

  It’s good enough

  I like the zoom app. I have to use it for class, but it’s pretty limited on iOS. Because I use my iPad to take notes for my class, I have to refer to them during my class meetings. However, I can’t do seem to do that (or, if I can, let me know how). There doesn’t seem to be a way to open something like OneNote without freezing Zoom and stopping my video. There’s an option to minimize video, and I thought this would create a kind of floating screen on the iPad as I moved from app to app, but that’s not the case. So, the app is fine if you’re just using this app and not others simultaneously. I will say that zoom on a desktop is a nice experience and functions the way that I want. I just wish I could be a little more mobile with it.

• 
  By esidarap

  Worst TC platform from far flung locales

  Zoom has great privacy settings and unambiguous labeling of buttons — unlike things like GoToMeeting, where you can’t actually tell if your camera is enabled or disabled, for example. But that aside, Zoom is an unfortunate bandwidth hog. If you are on a typical 3G or even LTE connection in many parts of the world, Zoom simply wont work. Your call will constantly be dropped and reconnected. And since the whole point of having a conference call is a discussion, Zoom is pretty pointless. I’ve tested and tried pretty much every TC out there, and Zoom is hands down the worst for reliable connectivity. Having an option to disable OTHER video streams might help. Or maybe a ground up rearchitecture built for speed? Whatever, Zoom needs some serious help. Oh, and dont lock your phone screen either. That’s likely to disconnect your call, too. Great.

• 
  By Justine fg

  Easy to use but the audio is bad

  We used to have Skype Business at my company but switched to ZOOM a few months ago. Super easy to use but the sound is just bad. Unless your mouth is a few inches from your microphone you can’t hear a thing. We have meetings where we are 10 people in a room, we have conversations with other partners on the other side of the screen but they can never hear us. We literally have to scream. I don’t get it...we didn’t have that issue with Skype and it really affects the quality of our meetings. I’ve seen similar comments on here...from years ago but those feedback don’t seem to have change anything. Because here I am!

Is ZOOM Cloud Meetings Safe?

Yes. ZOOM Cloud Meetings is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,513,641 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for ZOOM Cloud Meetings Is 34.5/100.

Is ZOOM Cloud Meetings Legit?

Yes. ZOOM Cloud Meetings is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,513,641 ZOOM Cloud Meetings User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ZOOM Cloud Meetings Is 34.5/100.

Is ZOOM Cloud Meetings not working?

ZOOM Cloud Meetings works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

1. Pulling issues faced by users like you is a good way to draw attention of ZOOM Cloud Meetings to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a ZOOM Cloud Meetings customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ZOOM Cloud Meetings.