Smith's app not working? crashes or has problems?

Smith's Status


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⚠️ Most reported problems ⚠️

Not working
37.0%

Login
35.2%

Something else
14.8%

Account
5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smith's Problems 😠👌🔥

- Complicated sales system

- Weak WiFi in store

- No obvious “here is the shopping cart” icon on the main page

- Default to making a list instead of putting stuff in a cart

- Have to allow them to keep your card info on file

- Spammed with ads for store and items bought through the app

  8 Reported Issues: 😵🆘🛟🚨📢

Julia Smith
2024-12-11

cant get smiths website on my computer any more

Granger Callahan
2024-02-22

Trying to login to Smiths website to clip digital coupons. After logging in, the website says redirecting and just sits there and spins.

Anna C Jones
2024-01-31

It won't let me update the app as it required. I need it to do my weekly shopping.

Malcolm-williams
2023-12-19

I can't load the Smiths app on my Samsung phone. My wife has it on her phone. Can you help.

Karen Carbutt
2023-05-21

Hello my Smith, game of life app does not work??

Judith C Williams
2023-04-10

NOTE: email does not end in com, which Smith's keeps changing it to. That and not incorrect password may be REAl problem I've been unsuccessful in logging in. Changed password, got notice of changed password,, but new password would then not work.

Jasmin Millberg
2022-09-17

My app keeps freezing as soon as I try to use it it shows a Push notifications screen and then freezes I tried uninstalling and reinstalling but it does not work

Kristen
2022-07-30

Submitting the order isn’t working. It keeps saying items will be saved in cart but it won’t submit

Showing 1-8 of 8

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Common Smith's Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Smith's.


Verified email ✔✔

E-Mail: android.support@kroger.com

Website: 🌍 Visit Smith's Website

Privacy Policy: https://www.smithsfoodanddrug.com/topic/privacy-policy

Developer: The Kroger Co.




About this app

It puts convenience, savings and rewards at your fingertips. · Add your Fresh Values Rewards Card to Wallet for iPhone.  You can create one and link your Fresh Values Rewards Card through Smiths .  Don't have a Fresh Values Rewards Card?  To use the Smith's app, you'll need a Smith's digital account.  Save time and money with the Smith's app.  Looking for a faster, easier, more rewarding shopping experience?  You can add a new one when you create your digital account.