DOT Billetter app not working? crashes or has problems?

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7 User reports:
App has problems
 User reports 7

⚠️ Most reported problems ⚠️
Something else
56.3%

Login
37.5%

Not working
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of DOT Billetter Problems 🔥

- App doesn't work with international visa credit cards

- Credit card company was never asked to validate the charge

- App never tried to validate the charge

📋 9 Reported Issues:

D
Derek Wallace 2023-06-25

Will not receive sms code

M
Mario Keserwani 2023-05-17

Today app updated and cannot retrieve my account monthly ticket. When i restore validate via email it says error try again. Been trying all day

S
Sotirios-Orestis Alexandris 2023-04-20

Hej, I want to buy a 1month commuter card for zones 1, 2, 32, 43, 54, 66 and 76, but I get the error message "Unknown error. Please try again later", without any obvious reason

S
Susanne 2023-04-14

I forgot my rejsekort at home, but App does not work, how to buy a ticket

⚠️ Troubleshoot | Report Issue ⚠️
M
Matthijs Van Staalduine 2023-03-05

Hello. Today I tried to buy a 2-zone ticket for me and my wife to travel with the subway to the Copenhagen central station. It said it would cost me 0 kr . So I could not buy tickets. But it worked totally fine yesterday when I did the same. I tried many times, but it didn't work. Then I got a fine!

F
Florian Roß 2022-09-06

Hello, I am not recieving the SMS code that is needed to verify my number. My number is: +49 15221974324 Thank you, Florian Roß

T
Terence Janicki 2022-08-04

My phone number is +1 5303138237 I am not receiving an SMS code

E
Ene Adrian 2022-07-31

Hello, I've registered on DOT app but when I try to pay with all of my cards, it's saying that the payment was denied by Nets Defender. I have 2 ING visa cards (credit and debit), 2 Revolut cards (visa and Mastercard, both debit) and 2 from my home country bank (Banca Transilvania, debit and credit, visa) and none work. I really hate to have to send the fare money to my friends every single time. Paying at a kiosk works with no problems... Why does DOT application only accepts danish cards?

J
Jean Perrie 2022-04-12

Hi I am not receiving an SMS code in order to progess the installation of the app on my phone My nunber is +44 7737727371 I want to purchase a 96 hour pass to use when i visit Copenhagen later this month Thank You Jean Perrie

Showing 1-9 of 9 reported issues:

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Common DOT Billetter Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. DOT Billetter iPhone Issues and Solutions

  2. DOT Billetter Android App Issues and Solutions


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Developer: Din Offentlige Transport - DOT




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