DOT Billetter Reviews

DOT Billetter Reviews

Published by on 2024-09-18

🏷️ About: DOT Tickets is a mobile app that allows users to purchase commuter cards and tickets for journeys on Zealand, Lolland, Falster, and Møn. The app is developed by Din Offentlige Transport (DOT) and is owned by DOT. DOT ensures the collaboration between DSB, Movia, and Metroselskabet to help create a better and more cohesive public transport system in the region.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
45.2%

👿🤬😠 Negative experience
35.0%

🙄💅🫥 Neutral
19.8%

~ from Justuseapp.com NLP analysis of 696 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows you to choose your street in Copenhagen and your destination in Skåne

- Gives instructions on which bus/trains to take to get there and back

- Better than DOT app

- Call the public xsit dep in Skåne and ask them who made their app



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

No Skåne

2022-05-23

I like to take periodic trips to Skåne to visit the countryside. Skånetraffiken’s app allows me to choose my street in Copenhagen and my destination in Skåne and even gives me instructions on which bus/trains to take to get there and back. DOT doesnt even allow you to pick a destination in Skåne (as far as I can see).

All the effort for a new app and their app is still not as good as Skåne’s. Why dont you call the public xsit dep in Skåne and ask them who made their app?

Not working

2022-06-24

The sms never gets sent

Not accepting Visa card

2022-07-25

I’m not really sure how well DOTBilletter works, my INTERNATIONAL visa credit card, which I’ve been using 10 times a day successfully in Copenhagen, is denied by DOTBilletter for security reasons. My credit card company was never asked to validate the charge, DOTBilletter never tried and so I’m riding the bus for free today

Has bugs

2022-08-26

DOTBilletter does not let you enter a non Danish phone number to access DOTBilletter . It keeps coming up with error messages. What a shame.

Cannot access in Denmark with US phone number

2022-09-27

So it is useless. Enough said.

Non-responsive!

2022-10-28

I love the concept of DOTBilletter, it's simple and neat; but severely lacks periodic updates. About 90% of the time it simply will not open past the splash screen and the other 10% it actually loads, but takes about a minute to open up and display the month pass. I urge the programmers to do a complete overhaul of this otherwise great app. Until then DOTBilletter will remain ad a 1 star app!

Useless

2022-11-29

DOTBilletter gives you the option to enter an address to the U.S. But will never let you go to the next screen. Why do you make it so hard for me to give you my money? I just want to pay. There are no error messages. Filling out the fields also pops up your keyboard, which blocks half of the screen, hiding the fields you are populating. Terrible design.

Virker ikke

2022-12-30

Endnu en it løsning fra de danske statsbaner der bare ikke virker

Rip off

2023-01-31

Crappy upgrade. App didn't load so I have to pay twice; once for the periodekort, and again for a ticket that'll actually get me on the bus/train. Thanks for nothing.

Won't connect to server

2023-03-04

Every time I try to use DOTBilletter I get a "cannot connect to server" message. You all DO have a server, no? You might want to let your app know...

Bugged as hell

2023-04-02

The purchases made in DOTBilletter does not give the tickets, Don't know if my card has been charged yet...

Non-starter

2023-05-04

I got DOTBilletter to accept my US phone number, and two hours later, I’m still waiting for the text message to confirm my phone number. Went back and triple-checked the phone number, and asked for a new code a few times; no dice. Glad I didn’t try this while waiting for the bus.

There’s an old version of DOTBilletter that used to work great. I’m sure this will too, once it gets over the starting hill. Good luck.

App bryder ned, efter opdatering

2023-06-04

Efter den seneste opdatering af app'en, kan jeg ikke åbne og bruge den.
Den starter op, men lukker så ned, ved dobbelt klik på Home knappen, kan man så komme ind i app'en, men den er låst og der kan ikke navigeres rundt.
Har en iPhone 4 og IOS 7, med seneste opdatering

Fungerer ikle

2023-07-06

Jeg kan ikke forny mit kort, fordi når man får beskeden med koden, app betalside lukket.

Not localized

2023-08-06

Why not have DOTBilletter in English as well? This is Copenhagen. Many people here don't speak Danish.

Payment issues

2023-09-07

I never got to use DOTBilletter myself because it would not accept any of my card payments. I had my friend purchase my tickets the entire time I was in Copenhagen.

Dope

2023-10-09

Dope

Virker fint

2023-11-09

Bortset fra mit periode kort forsvandt et par minutter efter der var købt, men de var meget søde og hjælpsomme da jeg ringede til dem for at høre hvad der skete, stjerner bliver ændret når det kommer til at funke på min telefon når deres eksperter kommer på arbejde igen :) og 5 stjerner når der kommer iPhone 5 version

Better than Android version

2023-12-11

Hello friends, thank you for DOTBilletter!
I’ve been using it for 4 years straight. I really like the new version, but why on earth the starting date is the first working day of the week for the new pendlerkort? I just have spent 850 kroner only to find myself without a ticket, because it didn’t even occur to me that the default value for the starting date might be anything other than todays date!

I can’t say it ruined my day, but the experience could be better.

Hmm

2024-01-11

Fantastisk ide.. Hvis app'en så også bare gad at virke. Kan ikke komme længere end velkommen siden.

Edit: fik det til at virke! Sejt!

Reto
2023-07-09

We bought five event tickets. QR Code on the phone everything fine. When we had a ticket control in the train, we could not open the app. Several passengers on the train with the same problem ... the controller eas friendly and knew the issue with the app.



Is DOT Billetter Safe? 🤗🙏


Yes. DOT Billetter is very safe to use. This is based on our NLP (Natural language processing) analysis of over 696 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for DOT Billetter Is 56.4/100.


Is DOT Billetter Legit? 💯


Yes. DOT Billetter is a totally legit app. This conclusion was arrived at by running over 696 DOT Billetter User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DOT Billetter Is 81.1/100..


Is DOT Billetter not working? 🚨


DOT Billetter works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $3.33


How was your experience with DOT Billetter? Post a Review




Features

- Purchase commuter cards and tickets for journeys on Zealand, Lolland, Falster, and Møn.

- Commuter card provides unlimited access 24 hours a day to journeys by bus, S-train, DSB Long-distance and Regional trains, local railway, and Øresundstog in the region.

- Select your journey by entering your place of departure and arrival, either in the form of a stop, address, or place.

- Purchase tickets with 2-8 zones, tickets for more than 8 zones between a departure and arrival zone, commuter cards, commuter card Metro add-on, commuter card DSB 1’ Regional Train add-on, bicycle ticket (Short, medium and long), Supplementary Ticket for Commuter Card (1 zone), DSB 1’ Regional Trains supplementary ticket, City Pass Small for zone 1-4 (24, 48, 72, 96 or 120 hours), City Pass Large for zone 1-99 (24, 48, 72, 96 or 120 hours), City Pass X-Large for zone 1-299 (24 hours), City Pass West for zone 101-199 (24 hours), and City Pass South for zone 201-299 (24 hours).

- Payment can be made by MobilePay or payment card. Users can save their payment card details and access them via Touch ID, Face ID, or a PIN code chosen by them.

- Payment cards accepted include Visa/Dankort, MasterCard, Visa, Visa Electron, and Maestro.

- Supplementary Ticket for Commuter Card (1 zone) is only valid with a valid commuter card. Users can select the zone by tapping the map, and the zone must be adjacent to the validity area on their commuter card.

- Users are reminded to buy their mobile ticket before starting their journey.

  Customer Service/Support
Developer:
Dot - Din offentlige Transport IS