Official NY Lottery Status
Published by New York Lottery on 2023-09-12 The New York Lottery app now scans tickets! Scan up to 10 Draw or Scratch-Off
Game tickets with your iPhone. Be sure to download the app today, and you can
personalize your experience by choosing your favorite games.
Are you having issues? Select the issue you are having below and provide feedback to Official NY Lottery.
problems reported in the last 24 hours
Reported Issues: 17 Comments
By Gavin Hougham 9 months ago
The OfficialNYLottery app scan function does not work.
By jon cost 10 months ago
Receive scanner err msg "ticket_wrong_scanner_key" on Dream Home scratch tickets. Please advise.
By Xavier v MORENO 1 year ago
I am register in ny collect N win, but i put wrong phone number What can i change phone Nunber?
By Ronald Wehner 1 year ago
Sometimes it scans right away , but most of the time , it doesn’t. Pa’s scans less than a second every time!
By Denise 1 year ago
The scanner never works Call Florida's lottery app developer to find out how to create an app that works, please
By Susan 1 year ago
Scanner doesn't work
By jeffrey arnold 1 year ago
the app has always worked but for some reason the rectangular box appears on the screen but it dosen't scan ?
By JK 1 year ago
The New York State lottery app ticket scanner never works because they want you to go back to a retailer and buy more tickets. The app in Florida works every single time instantly. This is a huge scam, it’s obvious.
By Danielle Olsen 1 year ago
When I do a barcode scan, on a DoubleTriple Cashword Ticket, I receive an error that says 404: This Device is unable to access system right now. Please try again later. —Only with this ticket, all other scans went through.
By Christian Williams 1 year ago
The "scan ticket" portion of your app is not working and has not worked for over a year now. I have an iPhone 13 Pro Max which is the best phone I've ever had and still your app is broken. Fix the "scan ticket" function on the app. If you need to right a separate "scan ticket' app to download that is only for SCANNING TICKETS then do that. But fix the problem. Their should be a working ticket scanner app for iPhone for NY Lottery!!!! This has gone on way too long.
By Mary 1 year ago
Scanner never worked I could Check quicker reading the numbers … maybe NY lotto should see how great FL lotto scanner works
By Jerry 1 year ago
Why hasn't the scanner app work for lotto tickets worked in several months and why hasn't it been fixed???
By Eman 1 year ago
Why doesn’t this scanner ever work? Ya think it would work from All the money they skim
By Vito Vavallo 1 year ago
ticket scanner not working
By Ronald Clarke 1 year ago
Ticket scanner not working
By Randy 1 year ago
The app for scanning hasn’t worked in months. Always says working on it. Last month app said new format coming in September. The scanner for scratch offs works Lotto etc. doesn’t work.
By Czar Sos 1 year ago
The scanner never works.
Common dislikes about Official NY Lottery app
- Quick Draw section lags a few minutes behind
- Scanner often fails to read tickets
- Ticket scanner has been "being updated" for months
Have a Problem with Official NY Lottery? Report Issue
Leave a comment:
Common Official NY Lottery Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Official NY Lottery app on iOS and Android devices. Solve all Official NY Lottery app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at New York Lottery, developers of Official NY Lottery.
68.97% Contact Match
Developer: New York Lottery
E-Mail: [email protected]
Website: Visit Official NY Lottery Website
Be sure to download OfficialNYLottery today, and you can personalize your experience by choosing your favorite games. Scan up to 10 Draw or Scratch-Off Game tickets with your iPhone. The New York Lottery app now scans tickets! Find winning numbers, jackpot amounts, and retailer locations and set notifications when jackpots reach your dream amount!
