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- Quick Draw section lags a few minutes behind
- Scanner often fails to read tickets
- Ticket scanner has been "being updated" for months
New version asks for all information that it already had age,SS# , picture of license, etc. Just to scan
The OfficialNYLottery app scan function does not work.
Receive scanner err msg "ticket_wrong_scanner_key" on Dream Home scratch tickets. Please advise.
I am register in ny collect N win, but i put wrong phone number What can i change phone Nunber?
Sometimes it scans right away , but most of the time , it doesn’t. Pa’s scans less than a second every time!
The scanner never works Call Florida's lottery app developer to find out how to create an app that works, please
Scanner doesn't work
the app has always worked but for some reason the rectangular box appears on the screen but it dosen't scan ?
The New York State lottery app ticket scanner never works because they want you to go back to a retailer and buy more tickets. The app in Florida works every single time instantly. This is a huge scam, it’s obvious.
When I do a barcode scan, on a DoubleTriple Cashword Ticket, I receive an error that says 404: This Device is unable to access system right now. Please try again later. —Only with this ticket, all other scans went through.
The "scan ticket" portion of your app is not working and has not worked for over a year now. I have an iPhone 13 Pro Max which is the best phone I've ever had and still your app is broken. Fix the "scan ticket" function on the app. If you need to right a separate "scan ticket' app to download that is only for SCANNING TICKETS then do that. But fix the problem. Their should be a working ticket scanner app for iPhone for NY Lottery!!!! This has gone on way too long.
Scanner never worked I could Check quicker reading the numbers … maybe NY lotto should see how great FL lotto scanner works
Why hasn't the scanner app work for lotto tickets worked in several months and why hasn't it been fixed???
Why doesn’t this scanner ever work? Ya think it would work from All the money they skim
ticket scanner not working
Ticket scanner not working
The app for scanning hasn’t worked in months. Always says working on it. Last month app said new format coming in September. The scanner for scratch offs works Lotto etc. doesn’t work.
The scanner never works.
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a user from Schenectady, United States reported problems with Official NY Lottery : Not working
a user from New York, United States reported problems with Official NY Lottery : Login