Contact Official NY Lottery Support
Company Name: New York Lottery
About: New York Lottery manages the lottery games for the state of New York.
Headquarters: Schenectady, New York, United States.
Official NY Lottery Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of New York Lottery
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NY Lottery Results Website
Privacy Policy: https://www.lottery.net/privacy-policy
Developer: The Lottery Company Limited
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Can I trust Official NY Lottery app?
Protect your data and wallet. We investigate the developer's website (Nylottery.ny.gov), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
can't log in to my account because of no fault of my own I had to change my phone from 518 281 6369 to 518 918 5807 been going around in a circle for days trying to resolve. No one gets back to me.
No barcode scanning capability
by MeNotYou2442
The only reason to have this app on your phone is to be able to scan the barcode on your ticket to check for winning numbers. Almost every other state’s lottery app does this (except for this one). Call me when you implement this feature. Meanwhile this app gets deleted off my phone.
(Update 1/4/21)
....On top of the above review (which still stands because they haven’t changed anything) and in NY’s continued celebration of mediocrity, the ny lottery website has recently been updated with LESS functionality. Before, you were able to check multiple plays (i.e. mega mil, powerball, take5 etc...) for winning numbers before clicking “submit”. Now you check numbers one line at a time, then you have to reset and start over entering the play date and next line of numbers on your ticket. Rinse and repeat. Total time waster. Total garbage.
Zero star for being an absolutely terrible app
by Gibson0670
Ever since July ‘21 I have tried to use the ticket scanner but keep getting that it is being updated. I started keeping track of that ticket scanner being updated and I have screen shots every day at different times of the since Wednesday, July 24, ‘21 of trying to use the NY Lottery ticket scanner and keep getting that it’s being updated. How is that possible since I have screen shots of dozens of days at different times of those days trying to use ticket scanner? Sometimes I don’t need to use ticket scanner and I will open it and there it is that the ticket scanner is being updated. Absolutely terrible and unacceptable for the ticket scanner to be updated every day since my above date as I have stated.
I just reinstalled this app after having it off my phone for months
by NicoTima
And in all that time, the reason that I uninstalled it still hasn’t been fixed. If you are downloading this app because you are hoping that you are going to be able to scan your tickets with your phone to see if your numbers won, don’t bother. The only reason to even have this app is the ability to scan your tickets. We don’t need an app to manually check lottery numbers. We can get that from the website. Meanwhile, the description of your app still says people can scan their tickets. It’s now in the realm of false advertising, and it is taking you too long to fix it. I am now going to uninstall it yet again.
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- If you are a Official NY Lottery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Official NY Lottery.
