Official NY Lottery Reviews

This is by far the worse ever APP for Lottery player, for such a big city , I’ve contacted them in numerous occasions for over a year now regarding the fact that the scan part of OfficialNYLottery used to work , and it was very convenient. I hasn’t work in over a year . No one in NY Lottery support never reply and their number does not work either. OfficialNYLottery should be removed from OfficialNYLottery Store. Please don’t bother with this useless App

Ever since July ‘21 I have tried to use the ticket scanner but keep getting that it is being updated. I started keeping track of that ticket scanner being updated and I have screen shots every day at different times of the since Wednesday, July 24, ‘21 of trying to use the NY Lottery ticket scanner and keep getting that it’s being updated. How is that possible since I have screen shots of dozens of days at different times of those days trying to use ticket scanner? Sometimes I don’t need to use ticket scanner and I will open it and there it is that the ticket scanner is being updated. Absolutely terrible and unacceptable for the ticket scanner to be updated every day since my above date as I have stated.

And in all that time, the reason that I uninstalled it still hasn’t been fixed. If you are downloading OfficialNYLottery because you are hoping that you are going to be able to scan your tickets with your phone to see if your numbers won, don’t bother. The only reason to even have OfficialNYLottery is the ability to scan your tickets. We don’t need an app to manually check lottery numbers. We can get that from the website. Meanwhile, the description of your app still says people can scan their tickets. It’s now in the realm of false advertising, and it is taking you too long to fix it. I am now going to uninstall it yet again.

Poorly written application. In the past you had a log on twice to scan tickets. The application never remembers your passwords or allows the iPhone to insert it for you. Yesterday there was an update to the application and now crashes on the iPhone Max as you launch it. It is unusable. Let’s see how long it takes them to fix it.

Added July 2021:
A recent upgrade has made the scanner all but unusable. Where is previously worked 30 to 40% of the time, now it rarely does. It has been almost a week since this upgrade. While OfficialNYLottery does not crash like it used to, it does not properly scan either.

Since the extended play app has been removed and is no longer working, I decided to download the NY Lottery app so I can scan my tickets. From the moment I opened OfficialNYLottery I could not log in because it said my information was wrong. I tried to use the “forgot password” feature but it said my email did not exist in their system. I went to the website and reset my password and tried logging in on OfficialNYLottery and still could not. Seeing as my first experience has only been riddled with the inability to use OfficialNYLottery as intended, I have to give it one star ‘till something as simple as logging in can be fixed.

The only reason to have OfficialNYLottery on your phone is to be able to scan the barcode on your ticket to check for winning numbers. Almost every other state’s lottery app does this (except for this one). Call me when you implement this feature. Meanwhile OfficialNYLottery gets deleted off my phone.

(Update 1/4/21)
....On top of the above review (which still stands because they haven’t changed anything) and in NY’s continued celebration of mediocrity, the ny lottery website has recently been updated with LESS functionality. Before, you were able to check multiple plays (i.e. mega mil, powerball, take5 etc...) for winning numbers before clicking “submit”. Now you check numbers one line at a time, then you have to reset and start over entering the play date and next line of numbers on your ticket. Rinse and repeat. Total time waster. Total garbage.

I have 10 tickets today, I’m trying and trying. After 35min I’m giving up this is the 5th time it has happened. Since I downloaded OfficialNYLottery I tried right away and out of 5 tickets it scanned 1. After that I tried to use it every time I played and I have not yet had a day that it would scan all my tickets. The most it has scanned during the 5 times I used was 1 ticket. OfficialNYLottery needs WORK !!!
A Lot of Work. I don’t recommend it to anyone it’s a Joke not a working App.
NJ app and PA app work 100% with out a problem. Good Luck.

Wanna know if you got a winning ticket?! Then don’t use OfficialNYLottery! The scan feature occasionally works when it wants to, most of the time you’ll be trying endlessly to scan a single ticket to no avail, only to give up 15-20 mins later. Your best bet is to just go to the retailers and scan using the machines, OfficialNYLottery is garbage and needs to be fixed

OfficialNYLottery is awful, it rarely completes a scan. When it does work, I have to attempt multiple times for each ticket and if it doesn’t read it stops scanning and gives you directions. It also gives a limit to how many you can scan. The past month it has not been able to scan any tickets. Would think this would have been helpful cause most of the time you use the store scanner which I often find to be out of order.

App doesn’t work anyMore. It opens but just keeps spinning. Is the server it connects to down?
Also when it did work the contests that required you to scan a ticket never worked. It would say scan ticket to enter but then u would and go back to contest and it still said scan a ticket. I emailed support twice and they didn’t answer question I asked about it. I don’t think support new how OfficialNYLottery even worked.

How is it that in New York we have the worst I mean absolutely the worst lottery app ?!!!! How ?!!! Anywhere else Georgia ..jersey .. Cali.. all places as soon as you pull ticket out of pocket it’s scanning the tickets in less then half a second but New York lottery has the worst scanner in the world .. I’m sitting home with about 30 tickets trying to scanning and none of them work !!!! What’s going on ??? Call a different state and get with the program Quick!!

As expected it’s an easy informative lottery app to tell you all about how to play and what the winning numbers are come time to scan your tickets to see if you’ve won and the scanner work poorly. Many if not all apps with barcode scanners read in seconds or less. After 100 attempts a loser ticket scanned 2times but the winning ticket: didn’t scan ONCE. As expected the government run lottery falls short. Maybe they will increase the numbers again and make it more impossible to win- then maybe not update OfficialNYLottery . Disappointed.

Difficult to scan when pop up window keeps coming up to tell you to scan corner of scratch off. Yes, I see pop up window first time. It’s really hard to scan when crap keeps popping up

At first the option to scan your tickets worked great but then something happened and they haven’t fixed it since, I regularly play power and mega and my tickets pile up at home i wish it was more reliable at scanning your tickets

The only thing OfficialNYLottery does is give you the lottery results. The scanning part of OfficialNYLottery that should let you know if a ticket is a winner has not worked. It constantly says it is updating and to take the ticket to a retailer. Don’t waste space on your device for an app whose main function doesn’t work.

The scanner doesn’t work all the time, something that should take seconds to scan a ticket takes forever! Have to hold it a certain way, move my phone back and forth and sometimes just won’t work. So frustrating! I use the NJ lottery app and never have a problem, just the NY one

Every time I open OfficialNYLottery it shows what the jackpots were for over 1 month ago. It just refuses to update. OfficialNYLottery isn’t completely useless as you can still find info on the different games including the winning numbers. I just don’t understand how OfficialNYLottery is so poorly written that it doesn’t show up to date jackpot levels.

I don’t understand why it’s so hard to scan the tickets. I just got a new iPhone and it’s next to impossible to scan my tickets. You go to retailer and they really don’t want to be bothered. Sometimes they have trouble scanning tickets. The cash n win app isn’t much better. Sent email to gaming commission and they didn’t respond. A lot of inconvenience for something that’s supposed to be fun. Maybe I’ll try one of the gambling apps instead.

I downloaded OfficialNYLottery about 2 years ago. The main thing I liked was the ability to scan my tickets. For the past 6-7 months, the scan feature has not worked. The message still says it’s being updated. How long does an update take? I am about to delete OfficialNYLottery since the reason for downloading no longer exists. And when you attempt to get assistance with OfficialNYLottery , the link takes you to the website which gives you no option to get assistance for OfficialNYLottery . Deleting OfficialNYLottery. No one is monitoring it anyway.

The scanner works great. Only real problem is the Quick Draw section. It seems to always lag a few minutes behind. Once in a blue moon it’ll be in real time however it’s mostly 2 minutes behind and when you only have 4 minutes between games this can get very frustrating. Not sure why it can’t be in real time. I assume it’s a server issue but why the developers can’t fix this issue is beyond me. Also another important issue is when the numbers are drawn they will only go in numerical order and not the actual way they where drawn. Why????🤷🏼 At least give us an option. If these issues are ever resolved OfficialNYLottery would be 5 stars for sure! Please developers fix these 2 issues.

After the latest update in December 2029 OfficialNYLottery is useless. When ever you press the scan button to check your ticket you get a message regarding instant games. There is NO WAY to stop the pop up and scanning is impossible

This is the worst app ever , they don’t keep it up to date , it’s always a few days behind and you can’t look up your numbers that where from the years before . You should be able to look them up from ten years or longer . Very poor App . Mr . Vinny 🇺🇸

OfficialNYLottery is completely horrible I’ve been creating and trying to log in and get the same results of problem logging in try again using the password I just created, whoever reads this do not waste your time completely horrible.

First, why only 10 scratcher scam per day.
Reason, they don’t want you to check all your tickets. CA lotto for example lets you check as many as you want on their app per day, so you never miss checking.
Second, OfficialNYLottery is super slow at checking barcodes, avoid 1000 times slower than the CA litter app.

It’s torture, sometimes is scans immediately, other time you have to wiggle the ticket around.

And something it simply doesn’t work.

I haven’t been able to discern any sort of pattern, it’s pretty much random.

Scanning 10 codes takes dozens of tries and sometimes I can only get 3 scanned and give up.

It has never, once, worked properly.

I can use other apps to scan perfectly, it’s not my phone, it’s their program.

It would be nice to be able to use this at home now that we’re under self quarantine, but, no, you still have to visit a store.

OfficialNYLottery used to be good back in the day. I primarily use this for Quick Draw once a week. Watching live is horrible. Numbers go in sequence and takes the surprise out of the game. Please go back to how it was a year or 2 ago!

First of all OfficialNYLottery requires you create an account and sign in to scan a ticket to see if it’s a winner. Why? Second, and more importantly, there is a bug that requires me to sign in twice! First time I need to sign into OfficialNYLottery , and then when I go to scan a ticket, I need to re-sign in. Why does something so simple need to be so complicated. OfficialNYLottery needs work.

Me, my sister and my father all used OfficialNYLottery and got the exact same scenarios from the “slot machines” we all “won” a couple $2, a $5, and a $10 ticket within the first levels. And then 50 levels later we have all won MAYBE a $2 or $3 ticket. It’s all pre programmed and rigged so no matter how many spins you have , you WILL NOT WIN. I HAD OVER 1000 spins and not one “winner”!!! Same for my sister and Dad. OfficialNYLottery is rigged.

OfficialNYLottery is buggy and lags at best. The dates of jackpots as mentioned by another review hardly updated with any consistency and you have to refresh in the hopes of seeing the latest numbers. The 2 Stars if for the scanner which typically works fairly smoothly.

How far back will the scan go on old tickets?

I don’t understand why a person cannot scam as many scratch games as they purchased but limited to ten and then having to wait until the next day. This just doesn’t make sense

The winning numbers are displayed for each drawing, which is good. The only thing is... OfficialNYLottery does not show you the prize payouts for each game drawing and you need to visit the lottery website to see them.

EVERY time they update the app it gets more and more BROKEN. It demands you log into the app, but even if you're logged in it STILL whines about how you have to log in to scan tickets! Absolutely basic programming functionality. What abject failure did they hire to program this? They should be fired and replaced with someone with a bare minimum of competency.

NY lottery is a scam and a joke, lies a nd manipulation, 15 straight $10.losers on scratch offs, numerous times.

My lottery App won’t scan lotto tickets at all

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App will not load for weeks. Just’s spins and states loading…

My app just spins and won’t load .