VOX app not working? crashes or has problems?

VOX Status

Last Updated on 2024-10-22 by Coppertino Inc.

I have a problem with VOX

Are you having issues? Select the issue you are having below and provide feedback to VOX.

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

38.5%

Something else

38.5%

Audio

23.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of VOX Problems 🔥

- Can only import one song at a time, which can be time-consuming

- Occasional bugs, such as two songs playing at the same time and slow search option

- No option to see Vox music folder on Files to add music from other applications easily

- EQ should not be a premium feature

- Cannot shuffle by albums, only by songs

- Recent update has caused issues with copying or opening song files from iCloud directly to the app and deleted some music files

- Some users have had trouble with purchasing premium or applying album sort metadata to albums.

📋 5 Reported Issues:

Elliott Middleton 2023-12-07

Vox is stuck on repeat. It repeats each song, and must be skipped to get to the next one.

Rhys 2023-05-18

Voc app on i-phone just stopped working. Have tried several times to delete and re-install app, but nothing changes. Same on i-pad this morning. Simply stopped working, which is really disappointing given the cost. How can we fix this please?

Thimonty Gasper 2022-08-28

The mobile app is crashing too much at the start, and I tried uninstalling the app, restarting my phone and nothing works. PLEASE FIX THIS PROBLEM

Martin Gosnold 2022-06-20

I have the same problem with Vox after updating to latest version and have found no information on Vox sight or in general Can anybody help?

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Edward Kaspel 2022-06-18

The latest update rendered the Vox player unusable on the computer and no way to return to earlier version. IOS with Vox Cloud still ok.

Showing 1-5 of 5 reported issues:

Have a Problem with VOX – MP3 & FLAC Music Player? Report Issue

Common VOX Problems & Solutions. Troubleshooting Guide

Table of Contents:

VOX iPhone Issues and Solutions

VOX iOS app crashes, not working, errors
VOX iOS app network issues
VOX on iOS has black/white screen

VOX Android App Issues and Solutions

VOX has errors/crashing/not working
VOX server network connectivity issues
VOX has black screen

⚠️ Troubleshoot | Fix Now in One Click

VOX iPhone Issues and Solutions

How to fix VOX app crashes or not working on Iphone (iOS):

Close and restart the VOX app on iPhone
Update VOX app to the Latest Version for iOS
Uninstall and reinstall VOX iPhone app
Update your iPhone to the latest iOS version

Fix VOX on iPhone unable to connect to server/internet connection issues::

To resolve VOX network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

VOX Android App Issues and Solutions

Fix VOX not working on Android, crashes, errors or is unresponsive:

Force Stop the VOX App
1. On android, goto Settings » VOX » click [Force Stop]

Update VOX to the latest version on PlayStore

Clear VOX App Cache and Data:
1. On android, goto Settings » Apps » VOX » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VOX.

Fix VOX unable to contact server/ VOX internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click VOX » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VOX » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VOX