Are you having issues? Select the issue you are having below and provide feedback to Ohio Lottery.
- Missing next draw date
- Only tickets of $50 up to $5,000 can be cashed
- Option to accumulate more than $50 and utilize the option
- Poorly written and confusing instructions
- App stopped working and can't login to view reward points or scan tickets
My ePlay slips are not working.. I also get a message that states unable to generate OR code. This started after I had to update my phone.
Cannot get it to load on my FireHD10
Scanner not working properly.keeps asking if this is sport ticket or gaming ticket
The scanner on the app is not working correctly. When you open the scanner it asked you if this is a game ticket. I’m trying to scan scratch off tickets. How do you fix this?
Having problems viewing the live drawing
Currently on my app's scan feature, it asks if the ticket is a sports gaming ticket. I have no option to say "NO" and scan a traditional lottery ticket. My iOS is up to date are you working to fix this and will push an update soon?
Just started today. When I try to scan a lottery ticket a window pops up asking if it is a sports ticket. No option to say “no”. App times out
Have tried to register and submit over 20 times and keep getting error message “email in use try again later”
My app Ohio lottery app won't scan my tickets
We just bought 4 scratch off tickets, and the app won't scan them. It keeps saying...oops something went wrong. But we also have the same scratch offs from a few days ago, and it will scan them! Only the last 4 we bought won't scan! Why is that?
Every time I try to scan a ticket it says error scanning ticket try again shortly and it continues to do that for every ticket and has been doing this for hours
I updated Ohio lottery appt. Now I can't scan anything.
My phone app scans but the data are not received on the website, intermittently I receive an out-of-date app message, but I cannot find the updated app in the android phone app store.
Problems on 9-22-2022 scanning 4th non winning the prize is right ticket. Kept repeating game and then went to bonus round and then it stalled. I scanned another non winning ticket today, 9-24-22 , does not start game. Bust plays the music. Please advise
Everytime I scan the ticket out wants me to go into a job search ad n you can't get rid of it
Second time in two weeks my ticket scanner isn't working...
Says "Your login attempt was not successful. Please try again." Has been doing this for almost a week!
App will not let me sign in.It says there is trouble with me internet connection, but all of my other apps are working fine.
I cannot connect on this app and is not my phone as problem
I'm trying to login in and it's keeps saying there is a problem to check my Connection and I did my connection is fine can someone please tell me why I've never had this problem it won't even let me scan a ticket to she if I won or not
Attempts to login fail repeatedly. Started yesterday, no issues prior to yesterday. I have restarted my phone, no improvement.
App will not scan tickets or let me look at scratch offs
The app stopped working yesterday and still will not work. Cannot view winning numbers or scan tickets.
Scanner is not working and Jackpot winning numbers are not there. Seems phone is not connected to Ohio Lottery site.
could not reach the authentication service
When scanning get message "there was a problem with your entry try again later" I have reinstalled ap and other recommendations.
App not working at all
App not working. Winning Numbers don't show. Whats the problem?
My ohio lottery app not working. Says thier are no current draws available, I'm playing keno.
Won't let me register or sign in
Complete guide to troubleshoot Ohio Lottery app on iOS and Android devices. Solve all Ohio Lottery app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Marcus Thomas LLC, developers of Ohio Lottery.
Lottery players are subject to Ohio laws and Commission regulations. Please play responsibly. The official app of the Ohio Lottery. Continued use of GPS running in the background can dramatically decrease battery life.