Texas Lottery Official App app not working? crashes or has problems?

Texas Lottery Official App Status


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Are you having issues? Select the issue you are having below and provide feedback to Texas Lottery Official App.



⚠️ Most reported problems ⚠️
Something else
59.0%

Not working
35.9%

Photo/Video
5.1%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
E
Edgar Louis Dyes:

[Solved] Can't scan tickets

D
Debbie:

The app has not scanned/read my tickets in several weeks.

📋 23 Reported Issues:

C
Carlos Castañeda 2025-01-28

The app is not scanning any of the lottery tickets. I was able to scan one ticket and no others.

S
Susan Siler 2023-10-04

Just discovered app not accurate when scanning. Powerball scan of my ticket says not a winner but I have 1 number plus Powerball which should have shown as winner (chart shows 1 number plus Powerball has payout). How many winning tickets have I thrown away relying on this app?? Question is do the scanners work right at the stores??

N
Nancy Mayfied 2023-06-13

The Texas Lottery App has said maintenance is being performed for at least the last 3 days. When is it expected to be back on line?

P
Patricia Zapp 2023-06-13

Says app is down for maintenance. Has been down for 4 days.

L
Lynn Dodson 2023-06-12

The app says is currently under mai

J
JIM BRAWNER 2023-06-12

From the looks at all of the complaints, it seems like this is probably a waste of time to report it again. Like everyone else, been getting the same message for several days now. Reinstall the old one and forget the update.

H
Henry Barrientos 2023-06-11

App says maintenance try back later It’s been saying this for several days

J
Johnny Sebesta 2023-06-11

this latest update, Forced update. now this is the worst this app has ever been, since update I only see a hand a gears unavailable for maintenance. why update if the moron developers cannot get it right before the update, why update ? 4 days and same thing, deleted and installed this stupid app dozens of times now, same result ,hand with gears on top. GET IT RIGHT !!!!!!!!!!!!!

T
Tj 2023-06-10

Not working. Should have left it ALONE

R
Ron 2023-06-10

For the past several days my Texas Lottery App has not been working. It states "We'll be back soon! The Texas Lottery App is currently unavailable for maintenance and will be back shortly. Please try again later"

A
Antonio Deleon 2023-06-09

Scanner not working

C
Cindy 2023-03-20

When scanning barcode for scratch off's, error states "cannot process, contact lottery"

C
Cliff 2023-03-13

App does not scan results.. there are 100% complaints about this according got reviews for a while now. Better to not have an app than to have one that does not work!!!🧐

S
Sam Kalil 2023-01-26

Bar code scanner not working even after uninstalling reinstalling the app.

S
Steve 2022-11-20

Barcode scanner not working. It connects to camera ok but won’t give results

L
Lita 2022-11-07

Bar code scanner not working even after uninstalling reinstalling the app.

J
James 2022-11-05

Forgot my password and never got an email w/ the link to fix the problem.

J
James 2022-11-05

Forgot my password and never got an email w/ the link to fix the problem.

J
John Vrla 2022-10-06

Update never loads, just spins.

J
Jackie 2022-07-30

Texas Lottery app is not working. I reinstalled it twice and I get a white screen

P
Peter Vogt 2022-07-30

Fix the damn scanner!!! How many thousands of complaints do you have to ignore about this???

M
Mindy Brown 2022-06-13

Been trying to scan tickets for two days. My husband and I both get the same error message. “cannot process. See retailer.”

G
Gina Shakir 2022-05-23

Hello. I have been using this app since its inception. Recently, the scan screen is black regardless of my attempts to uninstall and reinstall it. Please help. Thank you.

Showing 1-23 of 23 reported issues:

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‼️ Outages Happening Right Now

  • Apr 06, 2025, 12:53 PM

    a user from Midlothian, United States reported problems with Texas Lottery Official App : Not working

  • Mar 30, 2025, 12:36 PM

    a user from Harlingen, United States reported problems with Texas Lottery Official App : Not working

  • Mar 20, 2025, 05:29 PM

    a user from Abilene, United States reported problems with Texas Lottery Official App : Not working

  • Mar 06, 2025, 03:59 PM

    a user from San Antonio, United States reported problems with Texas Lottery Official App : Not working

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