Texas Lottery Official App Status
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Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Can't scan tickets
The app has not scanned/read my tickets in several weeks.
📋 23 Reported Issues:
The app is not scanning any of the lottery tickets. I was able to scan one ticket and no others.
Just discovered app not accurate when scanning. Powerball scan of my ticket says not a winner but I have 1 number plus Powerball which should have shown as winner (chart shows 1 number plus Powerball has payout). How many winning tickets have I thrown away relying on this app?? Question is do the scanners work right at the stores??
The Texas Lottery App has said maintenance is being performed for at least the last 3 days. When is it expected to be back on line?
Says app is down for maintenance. Has been down for 4 days.
The app says is currently under mai
From the looks at all of the complaints, it seems like this is probably a waste of time to report it again. Like everyone else, been getting the same message for several days now. Reinstall the old one and forget the update.
App says maintenance try back later It’s been saying this for several days
this latest update, Forced update. now this is the worst this app has ever been, since update I only see a hand a gears unavailable for maintenance. why update if the moron developers cannot get it right before the update, why update ? 4 days and same thing, deleted and installed this stupid app dozens of times now, same result ,hand with gears on top. GET IT RIGHT !!!!!!!!!!!!!
Not working. Should have left it ALONE
For the past several days my Texas Lottery App has not been working. It states "We'll be back soon! The Texas Lottery App is currently unavailable for maintenance and will be back shortly. Please try again later"
Scanner not working
When scanning barcode for scratch off's, error states "cannot process, contact lottery"
App does not scan results.. there are 100% complaints about this according got reviews for a while now. Better to not have an app than to have one that does not work!!!🧐
Bar code scanner not working even after uninstalling reinstalling the app.
Barcode scanner not working. It connects to camera ok but won’t give results
Bar code scanner not working even after uninstalling reinstalling the app.
Forgot my password and never got an email w/ the link to fix the problem.
Forgot my password and never got an email w/ the link to fix the problem.
Update never loads, just spins.
Texas Lottery app is not working. I reinstalled it twice and I get a white screen
Fix the damn scanner!!! How many thousands of complaints do you have to ignore about this???
Been trying to scan tickets for two days. My husband and I both get the same error message. “cannot process. See retailer.”
Hello. I have been using this app since its inception. Recently, the scan screen is black regardless of my attempts to uninstall and reinstall it. Please help. Thank you.
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Common Texas Lottery Official App Problems & Solutions. Troubleshooting Guide
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Contact Support
Verified email ✔✔
E-Mail: mobileapp@igt.com
Website: 🌍 Visit Texas Lottery Official App Website
Privacy Policy: http://www.txlottery.org/export/sites/lottery/Misc/Privacy.html
Developer: IGT
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Apr 06, 2025, 12:53 PMa user from Midlothian, United States reported problems with Texas Lottery Official App : Not working
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a user from Abilene, United States reported problems with Texas Lottery Official App : Not working
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a user from San Antonio, United States reported problems with Texas Lottery Official App : Not working
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