MediCalc app not working? crashes or has problems?

MediCalc Status

Published by ScyMed, Inc on 2023-10-10

"The standard for clinical calculations and analytics in
Medicine™". MediCalc® is the best and most innovative Clinical Decision
Support tool in the world, now featuring the mCalx™: a game-changer, Master
Medical Calculator, for custom, disease- & patient-specific computations.

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Common dislikes about MediCalc app

- Latest update not compatible with iPhone 5

- Missing key information such as FRAX score

Have a Problem with MediCalc®? Report Issue

Common MediCalc Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MediCalc app on iOS and Android devices. Solve all MediCalc app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MediCalc iPhone Issues and Solutions

MediCalc iOS app crashes, not working, errors
MediCalc iOS app network issues
MediCalc on iOS has black/white screen

MediCalc Android App Issues and Solutions

MediCalc has errors/crashing/not working
MediCalc server network connectivity issues
MediCalc has black screen

MediCalc iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MediCalc app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MediCalc app crashes or not working on Iphone (iOS):

Close and restart the MediCalc app on iPhone
Update MediCalc app to the Latest Version for iOS
Uninstall and reinstall MediCalc iPhone app
Update your iPhone to the latest iOS version

Fix MediCalc on iPhone unable to connect to server/internet connection issues::

To resolve MediCalc network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MediCalc black/white screen (blank screen) on iPhone:

Follow the MediCalc iOS app troubleshooting guide Here →

MediCalc Android App Issues and Solutions

Fix MediCalc not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MediCalc app issues:

Force Stop the MediCalc App
1. On android, goto "Settings" » click MediCalc app. » click "Force Stop".

Update MediCalc to the latest version on PlayStore

Clear MediCalc App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MediCalc app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MediCalc.

Fix MediCalc unable to contact server/ MediCalc internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MediCalc » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MediCalc » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MediCalc on android.

Solve MediCalc black/white screens issue on Android:

Follow the MediCalc android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ScyMed, Inc, developers of MediCalc.

100% Contact Match

Developer: ScyMed Inc.

E-Mail: [email protected]

Website: Visit MediCalc Website

About this app

"The standard for clinical calculations and analytics in Medicine™". this app® is the best and most innovative Clinical Decision Support tool in the world, now featuring the mCalx™: a game-changer, Master Medical Calculator, for custom, disease- & patient-specific computations. Join our more than half a million users worldwide! this app® leapfrogs the competition with the most advanced and comprehensive "Medical Calculator System™", performing automatic and integrated computation of more than 500 clinical Formulas, Equations & Scores "commonly used" in medical practice. The calx are "linked" to the "dynamic tables" for visually efficient "point of care knowledge & info". this app® is now Integrated with iDox® and ready for your HOSPITAL EHR/EMR. In addition, we don't do Advertising! this app® facilitates the organization and processing of Patient's data. You add equations & scores ad lib to the same panel!. It is a physician-friendly™ app, intuitive and very easy to use. +Unique Clinical decision, reference and productivity tool. +Trusted resource with proven and reliable data processing. +For physicians, residents, med students, PAs and NPs... +Developed by Board-certified physicians in the US. +Highly acclaimed, reviewed and tested (since 1996).