XO app not working? crashes or has problems?

XO Status

Last Updated on 2024-10-17 by JetSmarter, Inc.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

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Summary of XO Problems 😠👌🔥

- The pricing structure can be confusing and may not make sense for those booking flights with fewer seats.

- The shuttles can be more expensive than first-class tickets without any flexibility in service.

- The promise of getting an empty leg to anywhere of value may not be realistic.

- The app has shifted from an all-you-can-fly for one price model to a more expensive shuttle service.

Have a Problem with XO - Book a Private Jet? Report Issue

Common XO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot XO app on iOS and Android devices. Solve all XO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

XO iPhone Issues and Solutions

XO iOS app crashes, not working, errors
XO iOS app network issues
XO on iOS has black/white screen

XO Android App Issues and Solutions

XO has errors/crashing/not working
XO server network connectivity issues
XO has black screen

XO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever XO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix XO app crashes or not working on Iphone (iOS):

Close and restart the XO app on iPhone
Update XO app to the Latest Version for iOS
Uninstall and reinstall XO iPhone app
Update your iPhone to the latest iOS version

Fix XO on iPhone unable to connect to server/internet connection issues::

To resolve XO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix XO black/white screen (blank screen) on iPhone:

Follow the XO iOS app troubleshooting guide Here →

XO Android App Issues and Solutions

Fix XO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent XO app issues:

Force Stop the XO App
1. On android, goto "Settings" » click XO app. » click "Force Stop".

Update XO to the latest version on PlayStore

Clear XO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "XO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch XO.

Fix XO unable to contact server/ XO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click XO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got XO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch XO on android.

Solve XO black/white screens issue on Android:

Follow the XO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JetSmarter, Inc., developers of XO.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit XO Website

Privacy Policy: https://flyxo.com/legal/privacy-policy/

Developer: Jetsmarter

About this app

Built by combining the trusted operations and customer-centric expertise of XOJET with the speed and innovative technology originally developed by JetSmarter, this app provides elevated services for On-Demand private jet travel. Request a flight through this app’s industry-leading private aviation platform - providing On-Demand charter access to ver 3,000 private jets globally, covering the full spectrum of cabin classes. Choose the best membership option to service their travel needs - from occasional flyers to those traveling more regularly, this app offers more flexibility than over before. Book a seat on exiting shared flights around the world. The this app Powered by JetSmarter app delivers the most advanced way to search, book, and fly privately worldwide. All at the most competitive prices in the marketplace. Whether you are looking to book a private jet for business or pleasure, this app is transforming travel and puts the world of private jet aviation at your fingertips - with more flights more options, and better prices.