Akbank Mobile Reviews

Akbank Reviews

Published by on 2026-04-01

🏷️ About: Your smart phone is all you need for your banking transactions with Akbank Mobile. We renewed Akbank Mobile for you.


       


Overall Customer Experience 😎


😎 Positive experience
57.5%

🤬 Negative experience
40.0%

🫥 Neutral
2.5%

~ from Justuseapp.com NLP analysis of 6,726 combined software reviews.

Is Akbank Safe?
Akbank Mobile is very safe to use.
59/100

  Safety Analysis »»

Is Akbank Legit?
Akbank Mobile looks authentic and legitimate.
61.5/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Unfortunate app for a “seemingly” big bank

This banking app is more than a hassle. It’s buggy, slow and is not maintained good.

Even though I’ve set in-app preferences to NOT send me notifications AT ALL, it sends their marketing notifications all the time, and then complains that my notification settings are disabled. Such a stupid thing to do.

Moreover the support link on the AppStore takes you to a general help page on the bank website. This shows how much this app is dedicated to their digital presence. Sad.

Poor design

In the name of a minimalist design, exluding a very basic account statement with running balance is unacceptable. Akbank is not a toy, or a social gathering place. It is there to conduct financial transactions. Depriving users from the most basic form of a statement is at the least irresponsible. this app should re-discover it's roots

App not opening

Past couple of days App stuck on home page without opening.

Local bank with no international support whatsoever

Incredible stupid bank with more than 5 million customers and doesn’t think one of them night be abroad.

Akbank blocked me from accessing my own account after i deposited money and wanted move it elsewhere and it suggests me to go nearest this app Branch.

I’m Brooklyn/NYC and you can track that from within Akbank , but yet suggesting me to go nearest branch. Well done!

Berbat banka. Bas belasi.

Musteri hizmetleri zayif. Anamdan babamdan daha cok ariyorlar reklam icin. Uygulama guzel ama banka cok kalitesiz. Otomatik odeme kredi kartimi bile gec yatirip gecikme faizini bana odetiyorlar. En kisa zamanda mumkun oldugunca kescem baglantimi

Update

Why we don’t see updates for Akbank like touch ID and face ID??

Great App 👍but does not work with old versions of ios

With Akbank there is no need to go bank. Akbank is the bank itself:) but it wont work with older versions of ios so if app works fine do not update it.

Almost perfect

Thank you for FaceID sign-in. To get all the five stars please give us the ability to use Akbank on more than one phone!

good app

i suggest add Arabic language and more gsm packages (Turkcell ses).
good bank..tşk

Beautiful App

This is how a bank app should be , it even offers brokerage accounts build-in. Even in USA there’s no bank and app like this.

Very useful

It is a very useful app. It has all the necessary features for banking

The best

this app is one of the leading banking in Turkey I am glad to say I have being using this bank for five years so far with a lot of ATM you just enjoy the service.

Akbank online banking

I’m a happy user of this app online banking. Easy to use, user friendly, makes life better and easier. It works from everywhere(america, europe, etc). I like its setup. Thank you.

Akbank the best bank ever I seen!

The best bank and the best app that every costumer of AKBANKDIREKT can use it easily and make payments.
THANK YOU AKBANKDIREKT!

Best banking application

It is one of the best application. Works seamlessly

Great App

It’s a well-designed app. I think app team has given considerable amount of time to every feature in Akbank . I can easily say that top bank app in Turkey.

This app is amazing

Very good app ,

Excellent

Very happy with it

Thankyou

Tamam

Akbank app

This is a great app, easy to use and nice interface…



Is Akbank Safe? 🙏

Akbank Mobile is very safe to use. JustUseApp Safety Score for Akbank is 59/100.
This assessment is based on our NLP analysis of 6,726 user reviews. Combined with the app store average rating of 4.8/5.


Is Akbank Legit? 💯

Akbank Mobile looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Akbank is 61.5/100 .
This conclusion is based on analysis of 6,726 user reviews.




How was your experience with Akbank Mobile? Post a Review




Features

Our consumer and corporate customers can login to Akbank Mobile with TC identity number, customer number or credit card information.

Awarded World’s Best Digital Bank by Euromoney, Akbank offers Akbank Mobile on smartphones, tablets, Apple Watch and Apple TV.

Your smart phone is all you need for your banking transactions with Akbank Mobile.

You can view smart insights that will ease your financial life and Axess campaigns in this area.

We renewed Akbank Mobile for you.

  Contact Support
Developer:
Akbank T.A.S